Joyce Koons Honda

Excellent help from salesman!! Because Dennis Chen was very helpful in keeping in touch with me by e-mail and phone in Florida. We corresponded repeatedly over a month's time. Because Dennis Chen was very helpful in keeping in touch with me by e-mail and phone in Florida. We corresponded repeatedly over a month's time. More

Excellent Exceeded my expectation. The waiting area is very clean. The employees were very nice and professional. Mr. Nguyen was very helpful and addressed my c Exceeded my expectation. The waiting area is very clean. The employees were very nice and professional. Mr. Nguyen was very helpful and addressed my concerns. . More

Great experience, sales person made it easy. Priscilla was friendly, helpful, explained everything and made the experience a good one. The rest of the staff was also friendly and helpful. The co Priscilla was friendly, helpful, explained everything and made the experience a good one. The rest of the staff was also friendly and helpful. The communication and follow up by Priscilla and JoAnn was appreciated. Overall a good experience. More

Consistently Excellent Service! We purchased our Accord at Joyce Koon's Honda almost 4 years ago and have had it serviced there since. Their service is always thorough and prompt, a We purchased our Accord at Joyce Koon's Honda almost 4 years ago and have had it serviced there since. Their service is always thorough and prompt, and their customer service is always first-rate. More

Always a great experice I have 3 Hondas and have each of them serviced at Koons. The oldest is a high mileage 2004 which is running great. With the older car, obviously iss I have 3 Hondas and have each of them serviced at Koons. The oldest is a high mileage 2004 which is running great. With the older car, obviously issues come up. I always feel like I'm being treated fairly and honestly - and I have never had to come back for the same repair twice. More

Great experience at buying a new honda The salesman Dipak Regmi was a pleasure to work with no pressure at all. That's what I like when I go to check out a new car. He thought explained eve The salesman Dipak Regmi was a pleasure to work with no pressure at all. That's what I like when I go to check out a new car. He thought explained everything about the car. It was a pleasure dealing with Joycr Koons Honda. More

Great sales people. Great car service Kebir Lakoune was there to sell a car but I honestly believe he fought to get me the car I wanted for the best possible price. I've leased two cars fr Kebir Lakoune was there to sell a car but I honestly believe he fought to get me the car I wanted for the best possible price. I've leased two cars from him Service has been great, too. I've left cars there for service and sometimes driven there for service. Wait times were reasonable and everything done properly. Back in the 90s I took my son there and he got his first Honda. We were very happy with his deal also More

If i could give this place a zero star rating i would!!! OK ATT; EVERYONE after 2 or 3 months of me waiting for any kind of response from this horrible car dealership, finally got a call back. Note i bought OK ATT; EVERYONE after 2 or 3 months of me waiting for any kind of response from this horrible car dealership, finally got a call back. Note i bought my used 2011 dodge durango citadel at Joyce Koons dealership in Manassas, va, and no more than 2 weeks the starter goes out. Once i had no choice but to pay out of pocket for a new starter, (since i was told sorry nothing can be done you didnt get our warranty) im like ok ill just ask for a reembursment right?Well 3 months later i finally get a call from Shawn McGregor the manager at this "fine" establishment and after i was arrgued with about me calling 2 weeks after i got the xxxx car with the issue... he proceded to tell me hes willing to give me 50% reembursment. I said ok ill except, but note i will write a vivid and horrible review on this dealership! This joker tells me "oh really ok well you know what i resend that offer, have a good day click!" Hmmm. Great customer service Shawn!!! So everyone NEVER GET A VEHICAL FROM JOYCE KOONS MANASSAS.... there will be something wrong with it and they will not tell you... and feed you some xx if they ever do contact you back! They have no respect for their customers, and especially their veterans!!!! Wow great way to start my weekend. Keep that 390$ yall obviously need it more than me. Ill be putting this post on all my social media so my friends and family dont have to waste their hard earned money on garbage!!! More

Very professional staff particularly TC (Tony Nguyen) TC explained all my questions in a way that I understood. I was very appreciative and hope that I get to keep him as my service provider TC explained all my questions in a way that I understood. I was very appreciative and hope that I get to keep him as my service provider More

This very good service I go looking for car with Daniel Garcia. He very sever and help me a lot about car. I go so many places. But here very good. I go looking for car with Daniel Garcia. He very sever and help me a lot about car. I go so many places. But here very good. More