Joyce Koons Honda

The people who work here are not only courteous but the CARE about the customers. I’ve been dealing with Kooks of Manassas since 1984 when I got my brand new Grand Prix. It’s a pleasure to still get the s CARE about the customers. I’ve been dealing with Kooks of Manassas since 1984 when I got my brand new Grand Prix. It’s a pleasure to still get the same service through the years. More

I had my new Honda Pilot serviced at Joyce Koons Honda. Kevin, my service advisor, was very professional and explained the findings on my vehicle with ease. The work on my vehicle was quick and expertly Kevin, my service advisor, was very professional and explained the findings on my vehicle with ease. The work on my vehicle was quick and expertly done. Thanks, Kevin, for making my experience great. More

They were informative and nice. They kept me informed about the progress of my car and the service assistant was top notch. They kept me informed about the progress of my car and the service assistant was top notch. More

I've taken all my Hondas to Joyce Koons Honda service center. The service advisors are friendly, helpful and honest. I trust them to service my cars and to be truthful about what future repairs are nec center. The service advisors are friendly, helpful and honest. I trust them to service my cars and to be truthful about what future repairs are necessary. More

I am very appreciative of Joyce Koon Honda's concierge service and their alert for service system. The convenience is a big help in our household. All of the service staff are professional and very help service and their alert for service system. The convenience is a big help in our household. All of the service staff are professional and very helpful. We wouldn't take our Honda anywhere else for service. Kevin has always been super helpful. More

I'm very pleased with the purchase of my new Honda and with the first scheduled maintenance. (I didn't see the name of my service advisor on the list but he did a great job too.) with the first scheduled maintenance. (I didn't see the name of my service advisor on the list but he did a great job too.) More

The online appt process is very easy to use Walter Caswell was knowledgeable, helpful, hospitable and friendly, as was the entire Koons Honda team. Caswell was knowledgeable, helpful, hospitable and friendly, as was the entire Koons Honda team. More

They were very accommodating of their service for my new 2021 Honda Accord Touring after a year of owning it. I made the drive 2 hrs for the service and they allowed me to have a rental to enjoy my time aro 2021 Honda Accord Touring after a year of owning it. I made the drive 2 hrs for the service and they allowed me to have a rental to enjoy my time around the area so I wouldn't have to be waiting in the lounge the entire time with my guest. Great dealership and great accommdating staff during this troubling times. Truly grateful they let me have a rental to drive around, I know some service centers are struggling to get their loaners for customers to borrow. Reach out to Karen Huntington on the service department she'll take care of you. More

The Service manager was prompt and professional. He clearly explained the work being done and gave me all available discounts. He clearly explained the work being done and gave me all available discounts. More

I have taken my Honda CRV to Joyce Koons Honda for repairs and inspections for several years. I always make my appointments with Karen Huntington. I make appointments two times a year to get my CRV repairs and inspections for several years. I always make my appointments with Karen Huntington. I make appointments two times a year to get my CRV checked and in between if it needs to be repaired. Karen takes the time to explain what repairs, if any, my CRV needs. I am grateful. I highly recommend Karen Huntington and Joyce Koons Honda. Joyce Koons Honda is fortunate to have Karen for an employee. More