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Joyce Koons Honda

Manassas, VA

4.7
3,001 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,001 Reviews of Joyce Koons Honda

March 12, 2022

I am very appreciative of Joyce Koon Honda's concierge service and their alert for service system. The convenience is a big help in our household. All of the service staff are professional and very help More

by KathleenA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schlenker, Caitlin Zembruski
March 10, 2022

I'm very pleased with the purchase of my new Honda and with the first scheduled maintenance. (I didn't see the name of my service advisor on the list but he did a great job too.) More

by wagore
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Stohlman, Mariame Djouara
March 10, 2022

The online appt process is very easy to use Walter Caswell was knowledgeable, helpful, hospitable and friendly, as was the entire Koons Honda team. More

by Manyhats2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Caswell
March 08, 2022

They were very accommodating of their service for my new 2021 Honda Accord Touring after a year of owning it. I made the drive 2 hrs for the service and they allowed me to have a rental to enjoy my time aro More

by Feeiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Huntington
March 07, 2022

The Service manager was prompt and professional. He clearly explained the work being done and gave me all available discounts. More

by CDSG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schlenker
March 07, 2022

I have taken my Honda CRV to Joyce Koons Honda for repairs and inspections for several years. I always make my appointments with Karen Huntington. I make appointments two times a year to get my CRV More

by MI982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Huntington
March 05, 2022

excellent service, great performance, and everything on good time for the customer service. Great dealer More

by susanamagicworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juvick
Mar 05, 2022 -

susanamagicworld responded

I am a loyal honda dealer customer since 2007

March 04, 2022

1.5 hours in and out. Detailed car repaired windshield. Delivered it to my home. More

by arbuscap15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahid Conteh, Fernando Lacayo
March 04, 2022

Good oil change price but concierge service not up to par. Waiting 4 hours for pick up not acceptable. More

by mht6kids2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i dont remember
March 02, 2022

Very professional, knowledgeable, and helpful. Love the truck and the deal that we got. Will definitely go back again when ready to buy the next one. More

by vasami123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Medhat Salem
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