Joyce Koons Honda

The best I only needed an safety inspection. The wait time was estimated to be 45 minutes to an hour. I expected as much being I did not (could not) make a a I only needed an safety inspection. The wait time was estimated to be 45 minutes to an hour. I expected as much being I did not (could not) make a appointment for an inspection. The car was ready in about 30 minutes.. More

Great Mansour was great to work with and so was a sales manager when helping with the price. I highly recommend Mansour. This dealership was great and I'm v Mansour was great to work with and so was a sales manager when helping with the price. I highly recommend Mansour. This dealership was great and I'm very happy with my visit there. More

Immaculate service Needless to say that I was a bit weary when i went to acquire a vehicle due to the reputation auto dealers have. To my surprise, my salesman Kebir was Needless to say that I was a bit weary when i went to acquire a vehicle due to the reputation auto dealers have. To my surprise, my salesman Kebir was attentive and took the time to find exactly what I wanted. The sales manager was more than fair and worked extremely hard to meet my needs; I felt unique and valued. Omar, the Business manager, was patient and thoroughly explained everything I had to sign. He was articulate and it was obvious the guy is a perfectionist. They play no games with numbers here, they're very honest and cordial. Overall, the service I received from Joyce Koons exceeded my expectations, it is truly the car buying experience one hopes and dreams about. I've never had a car buying experience that pleasant in my life. You'll quickly notice they have a top notch team dedicated to excellence, not to mention the very clean environment. Simply put, I will return. More

Honest, NO-HAGGLE, NO-HASSLE Car Buying at its best! To begin with, I do not give reviews very often; and also have high standards - so if I am taking the time to write this review, it means something! To begin with, I do not give reviews very often; and also have high standards - so if I am taking the time to write this review, it means something! That said, I am a repeat customer for Joyce Koons and already use their service department. When looking for a new Odyssey, I used the Internet to start off my search and was contacted by Daniel Garcia. No-pressure whatsoever and the all the price information was exchanged via email; didn't push me to visit immediately, even once! When time was right, I went to the dealership but Daniel needed to attend to another urgent customer. I was handed off to another caring associate, Dennis Chen. It was meant to be as Dennis was super helpful in explaining EVERY single functionality, detail and no pressure whatsoever. I have a toddler so was unsure how well I could explain all the details to my wife (maybe take turns coming to the dealership etc.). Dennis made it easy and went the extra mile by letting me take the van for a day (with dealer tag). Unfortunately, my wife and son got sick but Daniel was kind enough to drive my van home the next day and take the loaner van back. He even got a card and balloon for my son. Talk about a caring team! In a week's time, when we were all feeling better, we went back to the dealership and drove back in our new van! They are an extremely courteous team and I wish the very best for the management who take good care of their people. These 2 guys were exceptional in their service. Also, a shout out to the associate who helped us out with Parts and the Finance associate (I couldn't find both their names listed in the site). Thanks once again guys - looking forward to the New Owner's Clinic! Best, Bala More

Wouldn't go anywhere else! We have been bringing our Hondas to Joyce Koons Honda of Manassass since 2006. We had been taking the cars to another dealership, and followed the ser We have been bringing our Hondas to Joyce Koons Honda of Manassass since 2006. We had been taking the cars to another dealership, and followed the service manager when he went to Koons. Less than two years later, he left unexpectedly, but we chose to stay. Did I mention we lived over 25 miles away, and there are three other Honda dealers between our house and Koons? We have never even looked anywhere else when it comes to service, except when we've been out of town and it's an emergency. When we knew it was time to move to a larger vehicle, we went to Joyce Koons. We're currently looking at trading one of our cars in, and even though I'm not as pleased with the changes Honda has made to the look of the vehicle, I have no desire to look for another service advisor! We've never been talked into a repair that wasn't 100% necessary. When there's a coupon we didn't know about, our advisor makes sure to apply it to our bill. If there's a more affordable option, he makes sure we do that first. And if it doesn't compromise the safety of the car, he doesn't push it, and he tells us when it has to be done. I have never been disappointed in my dealings with ANYONE associated with Joyce Koons Honda, and I recommend them to anyone I come across who is in the market for a vehicle or for service........no matter how far they live from Manassass! More

A great process! The whole experience was efficient, thorough and comprehensive. The salesman we met with was extremely knowledgeable and personable and couldn't have The whole experience was efficient, thorough and comprehensive. The salesman we met with was extremely knowledgeable and personable and couldn't have been more willing to ensure we are satisfied with the entire process. More

Had the vehicle I was looking for I live in Silver Spring, MD. I looked for the 2014 CR-Z closer to home, but I found it at Joyce Koons Honda. Sunny Haque was very personable and cam I live in Silver Spring, MD. I looked for the 2014 CR-Z closer to home, but I found it at Joyce Koons Honda. Sunny Haque was very personable and came out to get me to purchase the vehicle. He made a good connection with me. He was knowledgeable about the vehicle that he said came to them with only one un-original key. Later I noticed that the lug wrench was missing. I realize that it is my responsibility to thoroughly check a used vehicle before consummating the purchase, but I had to get back. I would recommend anyone to Sunny. More

Great Service Awesome service. Have recommendation and provided enough details of the condition of the vechicle. I always look forward to service my car here. The Awesome service. Have recommendation and provided enough details of the condition of the vechicle. I always look forward to service my car here. They give excellent deals and send me coupons. More

Excellent service The sales representative said our car would be ready in an hour and it was. I would strongly recommend this dealer to others for service. The sales representative said our car would be ready in an hour and it was. I would strongly recommend this dealer to others for service. More

Best Experience Thank you to Vuong Bui! Best experience ever, he made it very easy! If you are looking for a Honda, come to Joyce Koons Honda and they will take care Thank you to Vuong Bui! Best experience ever, he made it very easy! If you are looking for a Honda, come to Joyce Koons Honda and they will take care of you! Loving my Honda Accord Coupe. Would definitely recommend V and Joyce Koons Honda!! More