
Joyce Koons Honda
Manassas, VA
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3,007 Reviews of Joyce Koons Honda
Committed customer service I traded in my car for a new one from this dealer. The offered price for my car was fair and only took them 20 minutes to make their decision. The sal I traded in my car for a new one from this dealer. The offered price for my car was fair and only took them 20 minutes to make their decision. The sales representative and his team were very committed to get the car that I was looking for. The loan process was fast and easy, All people involved on this sale transaction showed respect, commitment and promptness. More
Outstanding experience From my initial query to confirm availability through the sale and financing process, I was in and out in about 3 hours. Best experience I've had buyi From my initial query to confirm availability through the sale and financing process, I was in and out in about 3 hours. Best experience I've had buying a car. More
Excellent Customer Service! I came in to get my State Inspection done after work. There was a long line of customers and it was estimated I could be waiting two to three hours. I came in to get my State Inspection done after work. There was a long line of customers and it was estimated I could be waiting two to three hours. Well guess what, I only had to wait an hour and I made it home in time for dinner. Their customer service is always great. More
Incredible team of people servicing me and my car every time Karen H. and the whole service team are incredible. The atmosphere is warm and the service is great! This is my first vehicle from this dealership an Karen H. and the whole service team are incredible. The atmosphere is warm and the service is great! This is my first vehicle from this dealership and I have been pleased from the date of purchase 2 years ago to today with everything More
Excellent The people in service department provide Excellent Service and they provide Excellent treatment to customer . I feel very comfortable. They help us un The people in service department provide Excellent Service and they provide Excellent treatment to customer . I feel very comfortable. They help us understand the issue and provide the right solution. More
Satisfied This was my first car buying experience. It was Very quick. I went home driving a new car. Excellent service. I was a very satisfied customer. This was my first car buying experience. It was Very quick. I went home driving a new car. Excellent service. I was a very satisfied customer. More
No comment honesty is the best policy! make sure all service Men's, and Women, including internet are same pricing went you tell to the customer about service th honesty is the best policy! make sure all service Men's, and Women, including internet are same pricing went you tell to the customer about service they want to be done. More
Excellent customer care and service! I purchased a new CRV and had an excellent experience. Mansour was very knowledgeable about the vehicles and it shows that he's very dedicated to he I purchased a new CRV and had an excellent experience. Mansour was very knowledgeable about the vehicles and it shows that he's very dedicated to helping his customers have a great experience. When it came to getting to the final price, Tim was was willing to work with me. I was upfront about my financial concerns and restrictions and Tim and I were able to agree to a final price pretty quickly. The finance department was able to get me a better rate on a loan than my own bank (which usually has great rates) and helped me to finalize my purchase with some great advice along the way. Although they weren't directly involved with the purchase, other employees were also very friendly. I highly recommend you visit this dealership if you're looking to purchase a new vehicle! More
Excellent sales staff and efficient operation Very special thanks to Mr. Wilmer Mejia, Mr. Greg Mann, Mr. V Bui and the finance dept for a very efficient and smooth experience. We had a very posit Very special thanks to Mr. Wilmer Mejia, Mr. Greg Mann, Mr. V Bui and the finance dept for a very efficient and smooth experience. We had a very positive experience and everyone was friendly, polite and open to our business that day. More
Great Service Great customer service. We are very satisfied with the service we were given. Everything they did was explained to us in the polite and throrough ma Great customer service. We are very satisfied with the service we were given. Everything they did was explained to us in the polite and throrough manner. They even offered to wash our car. More