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Joyce Koons Honda

Manassas, VA

4.7
3,007 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,007 Reviews of Joyce Koons Honda

September 25, 2017

Committed customer service I traded in my car for a new one from this dealer. The offered price for my car was fair and only took them 20 minutes to make their decision. The sal More

by Uriel G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mansour Assadpour, Andy Brunclik, Behzad Mahmoodi, V Bui, Omar ElBardisi
Sep 26, 2017 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review. We wish you many happy miles, and hope to accommodate all your vehicle needs in the future. Welcome to the Joyce Koons Honda family of satisfied customers!

September 25, 2017

Outstanding experience From my initial query to confirm availability through the sale and financing process, I was in and out in about 3 hours. Best experience I've had buyi More

by Scott Shreve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Mann, Tim Welton, Omar ElBardisi
Sep 26, 2017 -

Joyce Koons Honda responded

Scott, thank you for taking the time to leave us this positive review! We couldn’t do it without you!

September 20, 2017

Excellent Customer Service! I came in to get my State Inspection done after work. There was a long line of customers and it was estimated I could be waiting two to three hours. More

by Krikor Melkisetekian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Murphy
Sep 20, 2017 -

Joyce Koons Honda responded

Krikor, thank you for taking the time to leave us this positive review! We are thrilled to hear that our Service Department was able get you back safely on the road under the wait time you were quoted. We wish you many happy miles and look forward to doing business with you again soon.

September 20, 2017

Incredible team of people servicing me and my car every time Karen H. and the whole service team are incredible. The atmosphere is warm and the service is great! This is my first vehicle from this dealership an More

by Satisfiedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Killinger, Karen Huntington
Sep 20, 2017 -

Joyce Koons Honda responded

Thank you so much for leaving us this positive review and kind words about our dealership and Karen. We love having you as a customer and please let us know if we can do anything for you.

September 19, 2017

Excellent The people in service department provide Excellent Service and they provide Excellent treatment to customer . I feel very comfortable. They help us un More

by Ajita K Pattanaik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Sep 19, 2017 -

Joyce Koons Honda responded

Ajita, thank you for taking the time to leave us this positive review! We couldn’t do it without you!

September 19, 2017

Satisfied This was my first car buying experience. It was Very quick. I went home driving a new car. Excellent service. I was a very satisfied customer. More

by NKNorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rowan, Tyler Sutherland, Omar ElBardisi
Sep 19, 2017 -

Joyce Koons Honda responded

Thank you, NKNorris for your kind words. We love having you as a customer!

September 18, 2017

No comment honesty is the best policy! make sure all service Men's, and Women, including internet are same pricing went you tell to the customer about service th More

by Jonet1265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Huntington
Sep 18, 2017 -

Joyce Koons Honda responded

Thank you for taking the time to leave us this positive review and feedback. We will take your feedback seriously and make sure that pricing matches across the board. We look forward to working with you again in the future.

September 18, 2017

Excellent customer care and service! I purchased a new CRV and had an excellent experience. Mansour was very knowledgeable about the vehicles and it shows that he's very dedicated to he More

by crv2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mansour Assadpour, Tim Welton, Omar ElBardisi
Sep 19, 2017 -

Joyce Koons Honda responded

crv2017, we really appreciate your positive feedback! Thank you for taking the time to leave us this review. We hope that you will come back and see us again soon!

September 18, 2017

Excellent sales staff and efficient operation Very special thanks to Mr. Wilmer Mejia, Mr. Greg Mann, Mr. V Bui and the finance dept for a very efficient and smooth experience. We had a very posit More

by VATTBL1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Mann, Wilmer Mejia, Behzad Mahmoodi, V Bui
Sep 19, 2017 -

Joyce Koons Honda responded

VATTBL1982, thank you for taking the time to leave us this review! Here at Joyce Koons Honda, we greatly value our customer’s feedback. Let us know if there’s anything else we can do for you in the future!

September 17, 2017

Great Service Great customer service. We are very satisfied with the service we were given. Everything they did was explained to us in the polite and throrough ma More

by Denie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Huntington
Sep 18, 2017 -

Joyce Koons Honda responded

Denie123, thank you for taking the time to leave us this review! Here at DEALERSHIP, we greatly value our customer’s feedback. Let us know if there’s anything else we can do for you in the future!

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