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Joyce Honda - Service Center

Denville, NJ

4.7
2,300 Reviews

2,300 Reviews of Joyce Honda - Service Center

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February 07, 2023

Kelly was excellent. She was polite and informative The young lady that checked me out however was rude and nasty and is definitely not helping your customer satisfacti More

by Roehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Great service by my service Rep. He is always courteous and professional. This last time he went above and beyond to accommodate me. Side note: I don't feel it's fair the Rep has More

by LORIERIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2023

Total rip-off! !! Typical dealership service department. Congratulations Joyce Honda, you just lost a customer!!! More

by LIQUIDDRUMMER2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwight Phillips
January 26, 2023

Total rip-off! !!! Typical dealership service department. I only went there for the convenience. Congratulations Joyce Honda, you just lost a customer. Shame on me f More

by LIQUIDDRUMMER2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwight Phillips
January 25, 2023

had a recurring problem with the center console/radio/map that I tried to have fixed several times during the life of the vehicle. Joyce Honda, even though they were not my original dealer, finally identifi More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cant remember name
January 25, 2023

I am always treated with a high level of respect and professionalism. Love dealing with Joyce Honda. More

by MARZELL.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Phillips
January 23, 2023

The entire staff at Joyce Honda was respectful and courteous. They completed my oil change within the window they promised if one hour. More

by TERPET62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

My heater died. Took 4 visits to get it right. First visit they had no record of. Second to find problem and order parts...no parts on hand! Third to replace pa More

by LPL179
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

We purchased our vehicle from Joyce Honda years ago and continue to use them for our service appointments. The advisors are always very nice and explain things in plain terms. They also are pretty accurate More

by JOIBAX397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Phillips, Tinashe Mapedza
January 19, 2023

Giancarlo was extremely helpful , I now have a great new SUV and I’m especially happy that they changed the way you open the gas cap More

by MARIUCH124
Recommend Dealer
Yes
Employees Worked With
Giancarlo Sotelo, Efren Madrigal
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