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Joyce Honda - Service Center

Denville, NJ

4.7
2,353 Reviews

2,353 Reviews of Joyce Honda - Service Center

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August 16, 2023

I scheduled an appointment due to a recall notice I received in the mail. The work was done within a reasonable amount of time. That is why I gave 2 stars. The rest of the service experience was not g More

by maionaise23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember their names
August 14, 2023

I keep going to service my cars because of the great group of people that work there. Specially Ernest Biondolino More

by ANGELOBORGHINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Excellent Service - only in for a oil change. Timely service and everything was explained on the multi-point inspection. More

by UBATPSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

After an oil change was performed, it started to leak. This is basic service and they could not do it properly, not acceptable. More

by rvavilala2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Lavelle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Joyce Honda responded

Please email me at tom_stark@joycehonda.com and let me know how we can contact you. We will not settle for work improperly completed. We will do what it takes to get your car back here safely and repaired the right way.

August 08, 2023

Everything was explained by service representative and all questions answered. Car service was timely and efficient and properly completed. More

by mattk31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Thank You John, again! Always what we NEED plus good communication regarding our future needs! More

by pinguimplus29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

excellent and timely service. everything was explained to me and the work was completed in a timely manner More

by kgordon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Phillips
August 03, 2023

Kelly was very knowledgeable and helpful. I plan to continue coming from Sussex County for service. More

by JFNOVAK44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Ernest was an amazing service technician. He kept me informed, and was courteous. I was pleased with my service appointment. More

by DeBu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Always been a Honda Girl my whole Life. I love Honda and Lloyd was very helpful and took really good care of Black Beauty and Me. More

by chinadoll1377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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