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Joyce Honda - Service Center

Denville, NJ

4.6
2,468 Reviews

2,468 Reviews of Joyce Honda - Service Center

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March 19, 2025

Love this place. Have never ONCE felt like they were less than 100% honest. Friendly, supportive, great place. More

by CHRISTOPHERJFEELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 19, 2025

Erik and his team have exceeded all expectations. I had a complicated intermittent problem which they easily could have avoided trying to troubleshoot. I believe they really enjoyed the challenge. En More

by dennismiller7227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe a Michael too
Mar 19, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 18, 2025

Always a great experience working with John. Always professional, great at explaining everything that is needed or was done during each visit. More

by ALDANA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 18, 2025

John Lavelle was fast a fast service advisor who was efficient and had an amazing attitude. More

by mila0619
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 15, 2025

Have asked several times for an accurate brake assesment and I get answers all over the place that make no sense, I was told my brakes are aftermarket, even though they are the ones that came new with the c More

by 84THORNBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Joyce Honda responded

Hi 84THORNBURG, We are grateful for your feedback. Customer treatment is our top priority, and we would like the opportunity to resolve any concerns you may have. Please contact the service department and ask for Service Manager Erik Matos. Your time is appreciated. Warm Regards, Erik Matos 973-361-1396 x399 erik_matos@joycehonda.com

March 14, 2025

Service/maintenance did a good job getting my car back to me quickly from a recall More

by JPB9NICHOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Di Iorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Seager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 11, 2025

Very pleasant and knowledgeable. Answered all of my questions and demonstrated features I had questions on. More

by EILEEN.SCHULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 11, 2025

Kelly Fields was efficient, patient, caring…. and knowledgeable! Hope I see her my next visit. More

by JULIEMAG
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers and we encourage that you request Kelly at your next visit! As always, we appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 10, 2025

Clearly explained the work that needed to be done in my car and the price for each service. Work was done quickly and wel. More

by INGLISFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 08, 2025

Went in for regular service. Clear Communication, no pressure to buy more than needed. Presented with all the paperwork to document service. More

by MELISSARFERRARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda