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Joyce Honda - Service Center

Denville, NJ

4.6
2,502 Reviews

2,502 Reviews of Joyce Honda - Service Center

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June 02, 2021

I had a fantastic experience. The gentleman that helped me through it all was smart, empathetic, calm, and so friendly. Thank you, you made a very difficult day super easy. I appreciate you and your kindne More

by evelynclopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

It’s locally close to home… easy to schedule appointments on line. The prices of service are reasonable and the service department is knowledgeable and friendly. More

by STARDUSTCS1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Unick
June 01, 2021

Though getting an appointment and other works are fine, still the quality of work needs to be improved. Spending more than 1200 $ and getting it back to correct for inequality work is painful. More

by JERALD.CS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Lavelle
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2021

Great service as always and the staff is always courteous. I think the 25 word minimum is a little ridiculous and makes me want to not submit my survey. More

by GSBONNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
June 01, 2021

Tom did a fantastic job getting my car in despite not having an appointment. He was quick to send word when it was complete and he laughed at my jokes. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Stark
June 01, 2021

Easy to make the appointment and quick turnaround on the required services. Glad to have such a capable service facility near to me. Great job! More

by marty993
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
June 01, 2021

Eric the service manager went above and beyond to help with my service needs. He made sure my car was ready on time and at the quoted price. I was dropped off and picked up by Joyce Honda so I wouldn’t ha More

by AFIBILLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021

Everyone was very friendly and super competent and I felt absolutely safe with their COVID protocols. Great job!!! The receptionist was especially friendly and helpful! More

by CAROLMIDDLETON7834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Scioscia
May 31, 2021

I always have one of the best experience, Very I always have one of the best experience, Very professional treatment. Polite and educated services. parts department always very supporting. T More

by Manuelmedina17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Verrilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KELVIN ALFRED, Dwight Phillips
May 31, 2021

Excellent Experience! Kathy B. helped us out of a jam, saving our trip from MA to NJ, when our car broke down in a rainstorm on the side of 287! Fast and easy. Made the whole process painless! More

by dlbuczynski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein
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