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Joyce Honda - Service Center

Denville, NJ

4.6
2,490 Reviews

2,490 Reviews of Joyce Honda - Service Center

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January 29, 2025

I am very pleased with Joyce Honda. I have been going to you since 2003 when I bought my first Honda. Very happy with the service department as well as buying my new Honda CRV. Love the More

by BARBANN200
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Joyce Honda not only serviced my car in a timely manner but Gio was giving me update's the whole time! My recalls were completed and it saved me a trip. Very satisfied. More

by sabhurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gio
January 28, 2025

We went for oil change and check. Was done to my satisfaction and done within the appointed time More

by MYSOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

3 times I have had my low tire pressure indicator checked It is back on . I’ve been given several explanations My last service also included a front end alignment and it’s again out of alignment More

by TVOGEL2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rolando Meneses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Joyce Honda responded

So sorry you are still having problems. Can you please call 973-361-1396 and ask for a manager? I have forwarded your review so they should be familiar with your situation. We will do our best to resolve your problems.

January 27, 2025

Lloyd is the best. The entire service department is awesome. The kid who drive me home was great. I highly recommend Joyce Honda to everyone More

by CHRISTOPHERJFEELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Ernest is the reason I keep coming back to Joyce Honda. Ernest is also the reason when the time comes for me to buy a new car I would return to Joyce Honda. I think that spells it out!!! More

by DRCALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

The people in the service department couldn’t have been any nicer from my phone call to the actual service. They answered all my questions and after the service, explained what was done. More

by karen72044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t remember names.
January 23, 2025

I tried to buy a car from Joyce and the saleswoman would not budge or give me a break on the price. Mind you this would have been my third car from Joyce. I will never go back to buy a car More

by DYE484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Joyce Honda responded

Very sorry you were not happy with the price. So many factors go into pricing a car. Maybe you looked at a car that had already been discounted. Maybe the salesperson did what so many people ask for which is 'just give me your best price'. Maybe you were looking at a car that requires no discount in order to sell. BTW - you rated Kelly a 1 star. Kelly is not a Salesperson. Kelly is a very customer oriented Service Advisor. It would be fair for you to state that correctly so as not to tarnish Kelly's public image. We aways offer our cars at competitive prices or better. If you have some information that is contradictory to ours regarding pricing, please return and present it. We study the market very closely so we don't miss a deal. But we are always willing to learn if there is new information out there. Good luck shopping for your new car.

January 22, 2025

Great Service I have received from the Joyce Honda service staff and their expert technicians. More

by bradiecalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Service was Great, they were right on time and took care of a recall item. More

by JOHNVB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Verrilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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