Joyce Honda - Service Center

Extremely difficult to find someone to talk with or to get thru to a person who can help you. get thru to a person who can help you. More

Sales team was great. Service department seems inept at dealing with their own electric vehicle however. Service department seems inept at dealing with their own electric vehicle however. More

THE SERVICE WAS AMAZIZING . GOODAND EFFICIENT. CAN'T WAIT FOR MY NEXT TIME AT JOYCE HONDA GOODAND EFFICIENT. CAN'T WAIT FOR MY NEXT TIME AT JOYCE HONDA More

I have purchased (2) CIVICS from Joyce Honda. Historically the service has been good. The past service visit for an oil change took ~105 minutes from my appointment time. I would estimate Historically the service has been good. The past service visit for an oil change took ~105 minutes from my appointment time. I would estimate that the car was out of the shop ~30 minutes before the service technician approached me. The additional recommended services were not properly reviewed at the end of the last service. I was advised that they were minor and on the attached sheet. When I reviewed the attached sheet at home I had some questions/concerns. I have been trying to get someone from the service department to schedule a time with me to show me a few of the recommended services I do not completely understand. To date no one has called me back ... issued email on 12/04/24 ... called and spoke with a receptionist who was going to have someone call me back on 12/06/24 ... called and spoke with a receptionist who transferred me to a voice mail on 01/03/25 (message left). I am not sure if my contact info will be visible with this survey ... Bill VanTreuren (973) 294-0730. Date of service 25 NOV 24. INV #809503. More

solid experience, i would definitely recommend to friends and family and I will be returning in the future and family and I will be returning in the future More

Excellent service and very clean accommodation lounge. Service was done on time. Updated the car service Service was done on time. Updated the car service More

great service，very nice people！trying hard to keep a long term relationship with customers！ term relationship with customers！ More

Excellent service, good feedback on vehicles needs coming up in next few months- reasonable price for services. up in next few months- reasonable price for services. More

Excellent service and speedy maintenance appointment. We appreciated the quick turn around and courteous check out. We appreciated the quick turn around and courteous check out. More

Great Service was given by Kelly. Always bring our cars to Joyce Honda. Excellent Iob Always bring our cars to Joyce Honda. Excellent Iob More