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Joyce Honda

Denville, NJ

4.7
4,268 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,268 reviews

April 20, 2023

I am pleased with both the service and repair work done at Joyce Honda. Ernest is one of the best service advisor and is very honest and polite. Isaiah is also an excellent service technician and takes ver More

by HASU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
April 18, 2023

Ernest, is always on top of my repairs, very honest and fast process. He always help me with all information I need. Very good communicator, I always bring my cars and family, friend to him, I know he wi More

by Manuelmedina17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KELVIN ALFRED, Dwight Phillips
April 17, 2023

Very attentive to the customer. Friendly atmosphere. Perform good work. Explain services needed very clearly. Lloyd Wilson is a very good service advisor. More

by MLVISA555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

This is a responsible and reliable dealership. Although it is far from my home I go there due to professional demeanor of both sales & repair. They communicate well & provide me with excellent s More

by DIANNEWARSHAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efren Madrigal, KELVIN ALFRED, Tinashe Mapedza
April 13, 2023

Still having issues with services performed on my vehicle and tried to reach Joyce Honda three time already but I guess no body has time to respond to customer complaints. I read good and bad reviews for Joy More

by nakul0520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest Biondolino
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

I was at the Honda dealership and the parts manager who was very helpful recommended I speak to the service manager. I asked the receptionist if I could speak with Kelvin and I was told he was not availabl More

by Loyal Honda Owner for 30 years
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KELVIN ALFRED
April 12, 2023

John took care of the servicing. He was very friendly and efficient and explained everything so I could understand it. More

by KTAHLMORE131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Always a pleasant experience. They are very honest and answers all the questions that I asked. More

by yoonn27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Always timely and affordable. Ernest is the best service advisor. He explains everything from have to do to you possibly may want to do now. More

by BPGRANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Excellent service. All estimates were spot on, no surprises. Car runs like new. I would definitely recommend this service department to anyone. More

by ANDI223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Phillips
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