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Joyce Honda

Denville, NJ

4.7
3,975 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 3,975 reviews

April 03, 2024

Car shakes after they put new tires on my car and from my thought they didn’t do full potential that coulda been done have every warranty and the crew there sent me 4 times to jut just do soemthing so simple More

by Tdup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe San Roman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Efren Madrigal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Joyce Honda responded

We care deeply about our customer satisfaction and would like to correct the concern(s) accordingly. We have messaged you directly to address these concerns. Best Regards, The Service Team at Joyce Honda

April 03, 2024

Good service buen servicio para los clientes profesionalismo y resolvieron mi problema cua do los necesite More

by ISRAELFUENTESJW
Recommend Dealer
Yes
Employees Worked With
Johana Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Ashley was amazing when helping us out. Everyone made things so easy. Love working with them! More

by KYBARONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley, Abdullah
April 02, 2024

Always helpful with the service. The costumer service it's great. Always get stuff done on time More

by ymejias98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Su always helps me with everything. She it's great worker and professional
Apr 03, 2024 -

Joyce Honda responded

Thank you very much for sharing your experience with Joyce Honda! Your business and feedback are appreciated. Best Regards, The Service Team at Joyce Honda

April 01, 2024

Michael was thorough in giving me my cars diagnosis. My car was done before the estimated time. I always have an excellent experience with the Service Dept. at Joyce. More

by Diana V.R.
Recommend Dealer
Yes
Employees Worked With
Michael
April 01, 2024

John provided excellent customer servic. He took his time to go over the diagnostic and explained the repairs thoroughly. More

by tinla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Joyce Honda responded

Our goal is to provide the proper time and best explanation of repairs to all our customers. Your satisfaction is important to us and we thank you for choosing Joyce Honda for your automotive needs. Best Regards, The Service Team at Joyce Honda

April 01, 2024

Excelente atención y servicio. Fue muy clara en su informacion y se esmero para que le entendiera a pesar de la barrera atención. Muchas gracias por hacerme sentir muy bien como cl More

by vipaza3120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Joyce Honda responded

Estamos agradecidos de tenerlo como cliente de servicio. ¡Se agradece su negocio y su tiempo! ¡Dios los bendiga! Atentamente, El equipo de servicio de Joyce Honda ------------------------------------------------------------------------------------------------------------------------- We are grateful to have you as a service customer. Your business and time are appreciated! Best Regards, The Service Team at Joyce Honda

April 01, 2024

Improperly trained service advisor and questionable service charging practice. Please check your bills twice is my recommendation More

by Parthamuk00
Recommend Dealer
No
Employees Worked With
Erik Matos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Vasquez
Apr 03, 2024 -

Joyce Honda responded

We care deeply about our customer satisfaction and would like to correct the concern(s) accordingly. We have messaged you directly to address these concerns. Best Regards, The Service Team at Joyce Honda

March 30, 2024

Lloyd is very nice and very helpful when bring the car in. If you have a question about something he explains it. Anytime i do to joyce i ask for LLyod, he always does a good job. More

by JENSPORTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

It’s not Madison Honda where I had a very bad experience and had to contact Honda International. I found Catherine to be very informative and there was no pressure. I was between the Honda and the Subaru Fo More

by MICHELLEAUFERIO
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Catherine Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin in Finance, he was very helpful and kind.
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