Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
John Eagle Acura
Houston, TX
703 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
703 Reviews of John Eagle Acura
July 01, 2020
Good customer service. Good communication during service process and they send emails with special deals and discounts. Fair price for most services (for a dealer service department). process and they send emails with special deals and discounts. Fair price for most services (for a dealer service department). More
by Clintcapshaw
Employees Worked With
Rick in service department
June 23, 2020
Rick was very quick getting me in and out and keeping me posted on the progress of my service. I would definitely recommend him as a service advisor. posted on the progress of my service. I would definitely recommend him as a service advisor. More
by Wendy L.
Employees Worked With
Rick Rodriguez
June 23, 2020
Very helpful service coordinator. Vehicle runs great Very helpful service coordinator. Vehicle runs great after the service. Loaner car that was given was the same model that I have. Discounts were Very helpful service coordinator. Vehicle runs great after the service. Loaner car that was given was the same model that I have. Discounts were very helpful. More
by Nishan
Employees Worked With
Bradley Bob
June 23, 2020
Great customer service! Service advisors were not Great customer service! Service advisors were not wearing their facial masks consistently. Lots of on and off of masks which seems contrary to the Great customer service! Service advisors were not wearing their facial masks consistently. Lots of on and off of masks which seems contrary to the Houston order. More
by Caroldgallion
Employees Worked With
Eric Younger
June 09, 2020
Was attended by the service rep promptly upon arrival. Was also provided an update on the status of the job being done. Car was ready within the promised time. Was also provided an update on the status of the job being done. Car was ready within the promised time. More
by Roy T
Employees Worked With
Ken
May 29, 2020
It was easy n quick to schedule . Polite n courteous staff. Very professional, Hassel free servicing on time. Had few recalls that were fixed promptly staff. Very professional, Hassel free servicing on time. Had few recalls that were fixed promptly More
by Rai
Employees Worked With
Eric Younger
May 26, 2020
Purchased our second vehicle from this dealership. Like the value of the Acura products. John Eagle is very customer centered. Worked with Daniel in new car sales. Very knowledgeable of the vehicle we were the value of the Acura products. John Eagle is very customer centered. Worked with Daniel in new car sales. Very knowledgeable of the vehicle we were interested in and attentive and easy to work with. More
by Rod70
Employees Worked With
Daniel Gudino
May 26, 2020
The staff was great. Even during these difficult times, they stayed professional and attentive to my concerns. They also were following all the Covid protocols. they stayed professional and attentive to my concerns. They also were following all the Covid protocols. More
by Brian
Employees Worked With
Jarrett Alviar
