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John Eagle Acura

Houston, TX

2.2
697 Reviews

16015 Katy Freeway

Houston, TX

77094

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697 Reviews of John Eagle Acura

May 26, 2020

Purchased our second vehicle from this dealership. Like the value of the Acura products. John Eagle is very customer centered. Worked with Daniel in new car sales. Very knowledgeable of the vehicle we were More

by Rod70
Recommend Dealer
Yes
Employees Worked With
Daniel Gudino
May 27, 2020 -

John Eagle Acura responded

Rod70, thank you for sharing praise regarding your experience shopping with Daniel for your second vehicle from us! We appreciate your repeat business and we look forward to serving you additionally moving forward. Enjoy the new car. Thanks again!

May 26, 2020

The staff was great. Even during these difficult times, they stayed professional and attentive to my concerns. They also were following all the Covid protocols. More

by Brian
Recommend Dealer
Yes
Employees Worked With
Jarrett Alviar
May 27, 2020 -

John Eagle Acura responded

Brian, thank you for your kind words and mention of working with Jarrett! We are pleased to hear our team followed Covid protocols and we look forward to serving you additionally next time! Thanks again!

May 18, 2020

Easy in and easy out to get my car inspected. Wonderful setting to sit, wait and read a book. Ken was great. Will come back. More

by bobbie
Recommend Dealer
Yes
Employees Worked With
Ken or Kenneth
May 19, 2020 -

John Eagle Acura responded

Bobbie, thanks for sharing 5-stars with us. We appreciate your praise and mention of Ken! See you next time. Best wishes!

May 18, 2020

I only allow John Eagle Acura to handle my 2015 TLX as I don’t have the time or the risk in allowing anyone else to touch it. More

by Love to drive my Acura
Recommend Dealer
Yes
Employees Worked With
Eric Younger
May 19, 2020 -

John Eagle Acura responded

Thank you for sharing 5-stars with us and tagging Eric! We appreciate your business and your praise. See you next time. Best wishes!

May 05, 2020

Great service and follow through to resolve the issues with my car. Dealership was neat and clean and service team was awesome! John Eagle Acura made me feel safe during my visit. More

by sameetd
Recommend Dealer
Yes
Employees Worked With
Eric Younger
May 06, 2020 -

John Eagle Acura responded

Sameetd, we appreciate your 5-stars and mention of working with Eric! Thanks for your praise. Let us know when we may assist you next. Best wishes!

May 05, 2020

Taking future business elsewhere due to advisor not flexible with coupon for synthetic oil change because of a dollar difference. Not good for repeat business More

by Silk
Recommend Dealer
No
Employees Worked With
Jarret Alviar
May 06, 2020 -

John Eagle Acura responded

Silk, we greatly apologize this was your experience trying to use a coupon. We'd love another chance to serve you and provide an improved experience. We would also love more details of your coupon that was rejected. Please send the coupon and your contact information sent to social1@JohnEagleAcura.com so that we may look into the issues you note. Talk soon. Best wishes.

April 29, 2020

It’s always a pleasure when having service work done at John Eagle Acura (Katy). Always professional and courteous. Employees like Eric Younger and Jesus Montes keep John a Eagle a leader of auto dealershi More

by KVN
Recommend Dealer
Yes
Employees Worked With
Eric Younger, Jesus Montes
Apr 30, 2020 -

John Eagle Acura responded

KVN, thank you for your 5-stars and mention of Jesus and Eric! We greatly appreciate your praise and look forward to serving you additionally! See you next time! Best wishes!

April 28, 2020

I took my 2019 Acura RDX in to John Eagle Acura for 15,000 mile maintenance and just like last time customer service was great a0nd was happy it was finished quickly. The lobby and waiting areas were s More

by Cjsirm
Recommend Dealer
Yes
Employees Worked With
Ken Reese
Apr 29, 2020 -

John Eagle Acura responded

Cjsirm, thank you for sharing 5-star praise regarding your recent RDX service! We greatly appreciate your endorsement and look forward to serving you additionally next time! Thanks again. Best wishes!

April 18, 2020

So thankful for Mr. Younger’s assistance during our visit. I highly recommend this dealership due to their customer service, communication and knowledge. Thank you Mr. Eric Younger and service departme More

by Jackie
Recommend Dealer
Yes
Employees Worked With
Eric Younger, Jesus Montes
Apr 19, 2020 -

John Eagle Acura responded

Jackie, thank you for your kind mention of your experiences with us in service. We greatly appreciate your feedback and mention of Jesus and Eric. See you next time. Thanks again!

April 06, 2020

Eric was really nice. He explained very well on everything and did a really good job on my car. Thank you very much Eric. Keep up the good work! More

by Heather
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Apr 07, 2020 -

John Eagle Acura responded

Thank you for sharing 5-stars with us, Heather! We greatly appreciate your praise and mention of working with Eric in service. See you next time! Thanks again.

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