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John Eagle Acura
Houston, TX
697 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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697 Reviews of John Eagle Acura
July 15, 2020
I bought a service plan for my Acura MDX for about 800+ dollars up to 36000 miles which is about 5 times. So I paid $160 for each service. They provided me with a $54 oil change and told me that is all dollars up to 36000 miles which is about 5 times. So I paid $160 for each service. They provided me with a $54 oil change and told me that is all I got with that plan. Cheaters at Kohn Eagle Acura More
by Asmdcypress
Employees Worked With
Avery Barksdale, Bobby Maher, Jafar Ahmed, Eric Younger, Jesus Montes, Grace Hadlock, Kenny Dean
July 07, 2020
Very easy to work with from initial sale and then through the service department Great staff from the front to the back doors! Highly recommend the service department Great staff from the front to the back doors! Highly recommend More
by byron.michael
Employees Worked With
Eric Younger
July 07, 2020
Great service for my RDX, Eric Younger has helped me with 4 Acuras over many years. He is the reason I keep coming back... He is knowlageable and straightforward. 4 Acuras over many years. He is the reason I keep coming back... He is knowlageable and straightforward. More
by Andy
Employees Worked With
Eric Younger
July 06, 2020
Overall great experience, while my car was being serviced, Jarrett was open and very helpful. He made the service day an easy visit and I will definitely be returning to his location in Katy for fut serviced, Jarrett was open and very helpful. He made the service day an easy visit and I will definitely be returning to his location in Katy for future services. More
by ysmith1313
Employees Worked With
Jarrett
July 01, 2020
Good customer service. Good communication during service process and they send emails with special deals and discounts. Fair price for most services (for a dealer service department). process and they send emails with special deals and discounts. Fair price for most services (for a dealer service department). More
by Clintcapshaw
Employees Worked With
Rick in service department
June 23, 2020
Rick was very quick getting me in and out and keeping me posted on the progress of my service. I would definitely recommend him as a service advisor. posted on the progress of my service. I would definitely recommend him as a service advisor. More
by Wendy L.
Employees Worked With
Rick Rodriguez
June 23, 2020
Very helpful service coordinator. Vehicle runs great Very helpful service coordinator. Vehicle runs great after the service. Loaner car that was given was the same model that I have. Discounts were Very helpful service coordinator. Vehicle runs great after the service. Loaner car that was given was the same model that I have. Discounts were very helpful. More
by Nishan
Employees Worked With
Bradley Bob
June 23, 2020
Great customer service! Service advisors were not Great customer service! Service advisors were not wearing their facial masks consistently. Lots of on and off of masks which seems contrary to the Great customer service! Service advisors were not wearing their facial masks consistently. Lots of on and off of masks which seems contrary to the Houston order. More
by Caroldgallion
Employees Worked With
Eric Younger
June 09, 2020
Was attended by the service rep promptly upon arrival. Was also provided an update on the status of the job being done. Car was ready within the promised time. Was also provided an update on the status of the job being done. Car was ready within the promised time. More
by Roy T
Employees Worked With
Ken
May 29, 2020
It was easy n quick to schedule . Polite n courteous staff. Very professional, Hassel free servicing on time. Had few recalls that were fixed promptly staff. Very professional, Hassel free servicing on time. Had few recalls that were fixed promptly More
by Rai
Employees Worked With
Eric Younger
