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John Eagle Acura

Houston, TX

2.2
697 Reviews

16015 Katy Freeway

Houston, TX

77094

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697 Reviews of John Eagle Acura

April 06, 2020

I was A little disappointed that the problem was don’t identified. Hopefully it doesn’t happen again. Eric did a good job was very professional. More

by Sam Rubio
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Apr 07, 2020 -

John Eagle Acura responded

Sam, thank you for sharing 5-stars with us! We greatly appreciate your feedback regarding working with Eric. See you next time! Thanks again.

April 01, 2020

Jarrett Alvair and the service team do a great job of communicating throughout the service appointment. My car only gets serviced at John Eagle Acura. More

by Fmkrummer1
Recommend Dealer
Yes
Employees Worked With
Jarrett Alvair-5 stars!
Apr 02, 2020 -

John Eagle Acura responded

Fmkrummer1, thank you for sharing your praise and feedback regarding working with Jarrett in service! We greatly appreciate your feedback and look forward to serving you additionally! Let us know when we may assist you next. Thanks again!

March 31, 2020

Great, quick service and very personable. CS goes above and beyond to make you comfortable even during a crisis. A+++. Will definitely be back for service More

by Parkdaniel55
Recommend Dealer
Yes
Employees Worked With
A. Larbi
Apr 01, 2020 -

John Eagle Acura responded

Parkdaniel55, thank you for sharing praise and mention of your experience with us! We're pleased our customer service was above and beyond and we look forward to serving you additionally next time!

March 29, 2020

Art was my mechanic. He was very nice and helpful. He answered all my question about my car. He was very knowledgeable and I feel very comfortable talking to him. More

by J.pham96
Recommend Dealer
Yes
Employees Worked With
Art, Eric Younger, Jesus Montes
Mar 29, 2020 -

John Eagle Acura responded

J.pham96, thank you for your kind note and mention of working with Jesus and Eric in service! We greatly appreciate your kind words. See you next time. Best wishes!

March 25, 2020

I had a great experience with this Acura repair shop. Prompt service, excellent customer service and very professional!! She even called me to let me know I left something in the loaner car. She was so g More

by sjebrewer
Recommend Dealer
Yes
Employees Worked With
Can't remember her name but she was terrific!
Mar 26, 2020 -

John Eagle Acura responded

sjebrewer, thank you for your kind words and mention of praise regarding working with our team in service! We appreciate your endorsement and look forward to serving you next time. Best wishes!

March 19, 2020

My service advisor was great and easy to work with. I had no issues with the service department during my visit. No issues, great service More

by Krystle
Recommend Dealer
Yes
Employees Worked With
Jesus Montes
Mar 19, 2020 -

John Eagle Acura responded

Krystle, we appreciate your endorsement and tag of Jesus. Let us know when we may assist you next! Thanks again.

March 13, 2020

Prompt courteous service gave me a free loaner car with no hassle. Identified some items that needed attention. Prices seemed okay. I would use again More

by Shirineoconnell
Recommend Dealer
Yes
Employees Worked With
Alex Molina
Mar 14, 2020 -

John Eagle Acura responded

Shirineoconnell, thank you for your mention of prompt and courteous service with Alex. We appreciate your feedback and look forward to serving you additionally next time. Thanks again! Best wishes.

March 09, 2020

John Eagle Acura always gos the extra distance in sales to meet my needs and exceed my expectations when deciding on purchasing or leasing my car. More

by 98909Erin
Recommend Dealer
Yes
Employees Worked With
Avery Barksdale, Eric Younger, Grace Hadlock, Kenny Dean
Mar 09, 2020 -

John Eagle Acura responded

98909Erin, thanks for stopping in and shopping with us. We appreciate you taking the time to note your experience and tag Avery, Eric, Kenny and Grace! We look forward to serving you additionally when the opportunity arises. Enjoy your new car. Thanks again!

March 09, 2020

Velveta is a vert helpful service tech. She makes getting my MDX a great experience. She goes over the details as to what they will be working on and at check reviews all the points that were checked. More

by Rg. Neely
Recommend Dealer
Yes
Employees Worked With
Veleda English 5 stars
Mar 10, 2020 -

John Eagle Acura responded

Rg Neely, thank you for the kind words and mention of working with Veleda! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

March 09, 2020

Eric is nice and professional,, and I appreciate what he did, He answered my questions and gave his suggestions, It is a great help, and I want to say thanks! More

by Frank M
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Mar 10, 2020 -

John Eagle Acura responded

Frank, thank you for your mention of working with Eric! We appreciate your kind note and look forward to your future visits. Best wishes!

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