John Eagle Acura

I went in to buy a new remote because my old one broke. When I checked out the guy at the cashier, his name is et, came out and programmed my new remote. But that's not the best part, he noticed my cel and When I checked out the guy at the cashier, his name is et, came out and programmed my new remote. But that's not the best part, he noticed my cel and offered to pair it to my vehicle. I did not even know my car could do that. Needless to say, this is the first time i've evr gone to a dealership and the cashier had all the answers.Obviously everybody's well trained, which is a refreshing change;i'll definitely be going back for my car needs! More

I would recommend this dealer to a friend specially the custumer service i receive from Mr Jesus Montes he really look forward on helping me and taking care of everything i needed he really make me feel co custumer service i receive from Mr Jesus Montes he really look forward on helping me and taking care of everything i needed he really make me feel comfortable he gives you a reely good custumers service he makes you feel like if he is a friend of yours and you can count on him for help, the custumer service i got was geat. More

Jesus always utilizes the caller ID and answers my calls to him saying "Hi Kim how can I help you". He always makes me feel that I am the only customer coming in that day. I have never had a problem with to him saying "Hi Kim how can I help you". He always makes me feel that I am the only customer coming in that day. I have never had a problem with my loaner or my car after the service. He always lets me know when my next appointment is and says "I will see you then". I feel welcomed. More

I brought my 2004 TL in for front brake rotor machining and new pads. Chien was very helpful with explaining the pricing and my options. While handling my brake repair, the technicians did a full inspect and new pads. Chien was very helpful with explaining the pricing and my options. While handling my brake repair, the technicians did a full inspection of my car and found that there was a faulty seal on the engine block and also that the mic for the handsfree link system was bad. These items were covered by my extended warranty plan and I was very greatful to Chien and the technicians for noticing these other items. Chien was very responsive with his phone calls and kept me posted regularly on the status of my vehicle. The brake service pricing was very competitive as other places only wanted to replace the front rotors and did not offer to machine them down to an adequate surface. In addition, the dealership also provided me with a loaner vehicle while I was without my car which was very convenient. Thanks to Chien and the John Eagle team for a great service experience. More

I have never had a bad experience John Eagle. They have always kept me informed every step of the way. Any additional services that need to be performed are discussed with me first. I have purchased 2 bveh always kept me informed every step of the way. Any additional services that need to be performed are discussed with me first. I have purchased 2 bvehicles from them so far and I fully intend to return again. I will only take my car to their service department, nowhere else. I recommend John Eagle to every person that is thinking of buying an Acura. I also send anyone who is in need of a dealership for service for their Acura ro Eric Younger in the service department. More

I love taking my car John Eagle! I used to own a Lexus and their service was nothing compared to John Eagle Acura's. I know I can trust Vy to tell me what my car needs and get it back to me in a timely ma and their service was nothing compared to John Eagle Acura's. I know I can trust Vy to tell me what my car needs and get it back to me in a timely manner. She is always courteous and professional. I would recommend this dealership to anyone! More

I have had my car serviced at John Eagle Acura since I purchased my car in 2006. I have always been helped promplty and professionally by Jesus Montes. Jesus has made to feel that my situation, whatever purchased my car in 2006. I have always been helped promplty and professionally by Jesus Montes. Jesus has made to feel that my situation, whatever it is, has been important and would be taken care of promptly. I have recommended John Eagle Acura to friends, because of the treatment I Have received from Jesus More

Work was completed as stated and done in a timely manner. Chien contacted Honda America on my behalf and acquired a warranty discount for the work to be done. Also replaced windshield that had cracked duri Chien contacted Honda America on my behalf and acquired a warranty discount for the work to be done. Also replaced windshield that had cracked during stay at dealership. Chien kept me up to date with the progress on the repair of my car and set expectations on completion realistically. Loaner cars were readily available, clean and fun to drive while my car was being serviced. Hours of operation were also a plus -- knowing that I could see someone about service on the weekend and after work is appreciated. This is the second time I've had service performed at this dealership and will return again for scheduled maintenance and unexpected problems or concerns with my car. More

Mr Montes was very polite and very helpful i will recommend him and this place to my friends the service was great and the place it very nice and clean you feel like it your at home everyone it just recommend him and this place to my friends the service was great and the place it very nice and clean you feel like it your at home everyone it just so nice they greet you and most important they make you feel like u are first priority. More

I recently went to John Eagle to get service on my integra. Vy Nguyen assisted me and I really appreciated her professionalism and kindness throughout the process. I didn't feel like I was even there integra. Vy Nguyen assisted me and I really appreciated her professionalism and kindness throughout the process. I didn't feel like I was even there long because of her constant communication with me on the status of my car. I felt very comfortable with her and will also ways seek her assistant for future service/repairs. More