John Eagle Acura

I recently had some repairs done and was helped by Eric Younger. He has been my service rep for several years and always strives to be as helpful as possible. He is very knowledgeable about Acuras and is Younger. He has been my service rep for several years and always strives to be as helpful as possible. He is very knowledgeable about Acuras and is great at trying to diagnose the problem as well as in explaining it in layman's terms to me. I appreciate all of the great service and helpfulness that Eric has given me throughout the years. More

When I go in at there are no surprizes. I had an Explorer that always cost at least $600 for any work done.Eric is always up front on charges. He also takes a personal interest by checking the car to check t that always cost at least $600 for any work done.Eric is always up front on charges. He also takes a personal interest by checking the car to check the work was completed properly and the cleaning was superb. He has sent the car back for blemishes that the car wash missed. I am totally satisfied and am recommending John Eagle Acura! More

I bring my Acura TL back to John Eagle Acura for all of my scheduled maintenance work. Jesus Montes is my service advisor. He is always professional and takes care of my car as though it were his own. H my scheduled maintenance work. Jesus Montes is my service advisor. He is always professional and takes care of my car as though it were his own. He always makes me feel as though I am priority! The showroom is beautiful and the waiting area is very comfortable for when you're having service or maintenance work done. I wouldn't go to any other dealer! Thank you for making the whole experience of owning an Acura special! More

Chien was very helpful and informative during this visit. More importantly, helped me clear up a previous issue that I felt was not properly handled by the pervious Service Consultant that I worked with. I More importantly, helped me clear up a previous issue that I felt was not properly handled by the pervious Service Consultant that I worked with. I will continue to work with Chien in the future. More

John Eagle Acura service people are great! They are always friendly and very attentive. They get the job done on a timely manner and if that's not possible they provide a loaner without any hassle. Th always friendly and very attentive. They get the job done on a timely manner and if that's not possible they provide a loaner without any hassle. The service team is very good at answering any of my concerns or questions regarding my vehicle. More

I have dealt with the John Eagle family of sales and service staff for more than fifteen years. During that time I did not have a single complaint regarding this dealership. I purchased an Infinity (ear service staff for more than fifteen years. During that time I did not have a single complaint regarding this dealership. I purchased an Infinity (early 2000) based on appearance of the vehicle and was introduced to the service group. Since I had always been pleased with the service at John Eagle, I expected the level of service to be equal. I was very dissatisfied with the way the other dealer handled me and met my vehicles needs. I have found the entire John Eagle group to make me feel comfortable with most of my needs. Because of this I will continue to purchase and service my vehicles at this dealership. I have and will continue to recommend John Eagle Acura to friends and family. A special thanks to Eric Younger who always goes above and beyond to assist me. More

Jesus is great, he's very honest and curteous. All the service advisors are great but he is one of a kind. When I first dealt with him for one of my regular mainteance, that was it. I've been going to him service advisors are great but he is one of a kind. When I first dealt with him for one of my regular mainteance, that was it. I've been going to him ever since. You feel confident knowing the serive you receive will be the best in town. More

Jesus has been my Acura service advisor for the past 4 years. He is very attuned to providing excellent customer service EVERY time and always listens to me. He is always courteous, extremely helpful an years. He is very attuned to providing excellent customer service EVERY time and always listens to me. He is always courteous, extremely helpful and I never feel like he is too busy for me. He also takes the time to educate me on the different service needs for my vehicle. Avery Barksdale recently helped me with acquiring a new MDX and he was alo very attentive to detail and couldn't have been any nicer or more helpful. I would highly recommend both of these gentlemen and want to commend their level of professionalism and quality. Thank you!!! More

I am very pleased with my experience that I had at John Eagle. Vy was very professional and you could tell she actually cared about her clients. I was wary about going to that particular location because I Eagle. Vy was very professional and you could tell she actually cared about her clients. I was wary about going to that particular location because I didn't really like their service in the past, but Vy actually changed my mind. More

Since I purchased my Acura TSX I have had it serviced through John Eagle Acura and Jesus Montes has been my service writer. He is not only courteous and pleasant, but I always feel that he has my best i through John Eagle Acura and Jesus Montes has been my service writer. He is not only courteous and pleasant, but I always feel that he has my best interest in mind. He certainly makes my service experiences delightful. The show room is a great place to wait, if your service time is short. More