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John Eagle Acura
Houston, TX
699 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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699 Reviews of John Eagle Acura
February 26, 2013
I know Eric from 2002, when I bought my first MDX from John Eagle Acura. He always greeted me with a nice welcome when I brought my car for service. Later in 2005 I purchase an Acura TL and Eric was sti John Eagle Acura. He always greeted me with a nice welcome when I brought my car for service. Later in 2005 I purchase an Acura TL and Eric was still providing excellent customer services and remembered my face. Eric has always shown positive attitude, knows his job, friendly, and helpful. Last month, I had a problem with my dashboard, I purposely came to visit him and he immediately greeted me and handled my issues in seconds. He showed respect and genuinely expressed ways on how to help me. He went out of his way to meet my needs and was very professional. His customer services was beyond what I expected. I will definitely come back to John Eagle Acura and buy a new car when I am ready for it. Janet Schmidt More
by jcs210
Employees Worked With
Eric Younger
February 18, 2013
Every time I step foot at this Acura Dealership, I am always treated with friendliness! Jesus always shows enthusiasm not only to me but to others! He definitely knows what he is talking about and alway always treated with friendliness! Jesus always shows enthusiasm not only to me but to others! He definitely knows what he is talking about and always goes out of his way to help me! The prices are decent though, I have found parts much cheaper on the very same website they use for parts at other Acura dealership websites More
by fineuh4u
Employees Worked With
Jesus Montes, Jesus Montes
February 14, 2013
AMAZING car buying experience. I walked into the dealership expecting a good deal and landed a great deal. Avery Barksdale and the finance team (Matt Bogt and Vy Nguyen) went above and beyond what dealership expecting a good deal and landed a great deal. Avery Barksdale and the finance team (Matt Bogt and Vy Nguyen) went above and beyond what I expected to get me into this car and comfortable with my payment options. This was the best car deal I have ever experienced in my years of car buying experience. I will definitely recommend this dealership and my salesman and finance team to my friends and family. Thanks, John Eagle Acura More
by ymlemon
Employees Worked With
Avery Barksdale, Vy Nguyen and Matt Bogt, Avery Barksdale
February 12, 2013
Jesus Montes is my service person and has always been helpful and accommodating. He is knowledgeable about my vehicle because he has taken care of my car from the very beginning. He takes the time to ex helpful and accommodating. He is knowledgeable about my vehicle because he has taken care of my car from the very beginning. He takes the time to explain what has to be done with my repairs and is always willing to answer any of my questions. More
by aroel
Employees Worked With
Jesus Montes , Jesus Montes
February 11, 2013
We have purchased 6 cars from this Dealership over the years and had the cars serviced there as well. Avery Bardsdale sold us the last 3 and was straight forward, no games and made the experience as easy years and had the cars serviced there as well. Avery Bardsdale sold us the last 3 and was straight forward, no games and made the experience as easy and honest as possible. Plus he recently found us a stunning deal on a certified MDX . He also went the extra mile when we had a breakdown and had to be towed to the Dealership late at night. He as there with a loaner when we arrived around 9:30 pm.Eric Younger has been our Service Consultant for the past 10 years. He has been extemely helpfull in ensuring we do the correct and timely servicing in a price effective manner. Bruce Tomling worked with Avery when we had my wife's new TL towed back to the Dealership late one evening. Bruce made certain the car was carefully evaluated and tested before returning it to us. I think the fact that we have been dealing exclusively with John Eagle for about 15 years confirms why we think so highly of the treatment we have received over the such a long period. More
by jbarton
Employees Worked With
Avery Barksdale, Eric Younger, and Bruce Tomlin, Avery Barksdale, Eric Younger
February 10, 2013
Hal Burright and Richard Malloy beat Nordstroms renowned customer service!! I would definitely buy my next car from them and recommend others do the same! customer service!! I would definitely buy my next car from them and recommend others do the same! More
by Joantilton
Employees Worked With
Richard Malloy , Richard Molloy
December 19, 2012
I just got my MDX from John Eagle Acura and they are wonderful to work with. David Leachman was my salesmen and he knew everything about the car and took the time to show me how everything works. He was wonderful to work with. David Leachman was my salesmen and he knew everything about the car and took the time to show me how everything works. He was even sweet enough to take my call when I could not remember how to use the voice control and walk me through it again. Matt in finance was great also. As I was leaving the general manager came out of his office to thank me for my business. All I have to say is they are fantastic, you will not regret getting you car here!!! More
by rlbunny
Employees Worked With
David Leachman, Valerian Kuznetsov, Matt
December 04, 2012
This dealership has caused us so much grief. We purchased a car and within the second time driving it the check engine light came on. The motor mounts were rigged and had to be replaced and all four rims are a car and within the second time driving it the check engine light came on. The motor mounts were rigged and had to be replaced and all four rims are bent. The top to the negative battery plug is missing leaving us to believe that they unplug it in order for the light to go off and within us driving it the light came back on. This car is a 2003 Mazda 6 purchased for over $6000.00 out the door with over 125,000 miles on it. We informed them of the problems and we were told by VAL general manager that it's "as is". They were told that this car would be donated and they still sold it to us without informing us of its problems. Then over priced it on top of that.Our company will never buy from a John Eagle dealership again, nor recommend them to anybody (not even our worse enemies.) The report on this car only has up to 2008.....4 years and what could have happened in 4 years is missing. We are over 8000 dollars into a 3000 car in the condition it was given to us in. We are late on presenting this car and a young lady in college is still in need of a good working car until we are finished get everything fixed. John Eagle has turn a beautiful thing into a nightmare. Stay away from them!!!!!!! They bring nothing but heart break and disappointment. More
by SpringInJune
Employees Worked With
Kevin
November 29, 2012
I went to this dealer for 2012 Acura RDX Certified vehicle. Initially we had a Negotiation on the drive out price and sales person Avery Barksdale agreed for one price and made me to sign on the buyou vehicle. Initially we had a Negotiation on the drive out price and sales person Avery Barksdale agreed for one price and made me to sign on the buyout plan. Then they sent me to finance team for further processing and as it's too late for me and with the trust on the dealer I signed all the paper work without checking the price. Later I realized that they quoted $1000 more on my car in paper work. Initially the negotiation happened with Avery Barksdale and now they are asking me to talk to Valerian Kuznetsov where both are not on one word/price. Valerian Kuznetsov saying that price is final, if I don’t like the car just return it. They literally cheated me where I trusted them. None of the employee is professional and they are putting the phone off on my face when I called them. Just go to Sterling McCall Acura dealer. Stay away from John Eagle guys and be safe. More
by Raj007
Employees Worked With
Avery Barksdale and Valerian Kuznetsov
