John Eagle Acura

The cost of a B16 maintenance service on a TL at John Eagle is $325 + tax (the so called "free oil change" is already factored into this price) The cost of a B16 maintenance service on a TL at Gillman i Eagle is $325 + tax (the so called "free oil change" is already factored into this price) The cost of a B16 maintenance service on a TL at Gillman is $268 +tax So here is where John Eagle blew it. 1. Their “free oil change” is a scam!!!! Throughout the life of my Acura, the total of all services will cost me more money than if I went to a dealership that does not offer free oil changes. 2. Their price for service maintenance is not competitive. People will find the best deal and go to where ever that is. And I can tell you….it is NOT at John Eagle Acura. 3. Sticking me in a TSX loaner was bad customer service. Their dealership should be more careful in how they handle customers, and do a much better job at considering our needs. At all other Acura dealerships, I’ve always been placed in an equal / like kind loaner vehicle. 4. Considering all of the above, JE Acura decides to stick it to me --- almost $6 per gallon --- for 2 gallons used in the loaner. Have you checked gas prices lately? They’ve fallen to under $3 per gallon. More

EMPLOYEE very friendly. He knew his product very well and answered all my questions and concerns. I would really recommend my family and friends to see this young man if they were interested in an Acura and answered all my questions and concerns. I would really recommend my family and friends to see this young man if they were interested in an Acura. More

Was very helpful in answering all my questions about the car I am considering. Would recommend any that is looking for a new car to go see him. car I am considering. Would recommend any that is looking for a new car to go see him. More

This dealership by far is the most friendless and professional i have been.Ruben was the most patient and kindness salesman i have ever talk too.I would recommend anyone this place if you looking for professional i have been.Ruben was the most patient and kindness salesman i have ever talk too.I would recommend anyone this place if you looking for a vehicle. More

First I'm a recent grad actually a 2x grad. I run my own business. In the literature on Acura's website it stated that I would qualify for Acura Grad Program. I was flat out denied this program by the d own business. In the literature on Acura's website it stated that I would qualify for Acura Grad Program. I was flat out denied this program by the dealer I even took the liberty of recording the conversation. I asked why my verifiable self employment income from my real estate would not apply. I was told that it was not a part of the program. Dealer stated that I must follow the program specifically. I then stated that I could call my father or I could call one of my old manager and they hire me on the spot and that it is verifiable. The dealer stated that they would not do it. Dealer also attempted to give me a higher interest rate and when I told them I would shut the deal down they dropped it back to .9% (my current AFS interest rate) I intend to escalate this issue because I am missing out on the Honda promotion. Update: Dealer modified contract and I was able to obtain graduate credit for my purchase. Update: I originally had a bad experience but the Finance Director, Matt Vogt, made a huge improvement for his company. Thank you Matt. More

I loved that i had his attention, he was very professional and out of all the dealerships i visited that day , Shannon was the nicest one. I will bring all of my business to Acura from this day f professional and out of all the dealerships i visited that day , Shannon was the nicest one. I will bring all of my business to Acura from this day forward. More

I purchased a car for my son to take to college. The day after I purchased the car we took it in to make sure it was perfect, clean fluids, etc. I was than floored with a bill for almost $4,000 worth of re after I purchased the car we took it in to make sure it was perfect, clean fluids, etc. I was than floored with a bill for almost $4,000 worth of repairs needed. I called the dealership and was to the car was "AS IS" and someone would call me back. Well, that never happened. This dealership is NOT honorable. I would never recommend or send anyone to this dealership not even my worst enemy. They just use their big dealership name and Acura name to rip you off. 8/30/2013 More

Shannon was extremely thoughtful and helpful throughout the entire experience. Also, he was very knowledgable about the car sales. When we received the new car, he was very patient explaining all the uses the entire experience. Also, he was very knowledgable about the car sales. When we received the new car, he was very patient explaining all the uses and shortcuts to us. I would definitely recommend Shannon as a consultant. More

sales person answer all my questions about the car that sales person answer all my questions about the car that are in the parking lot, like millage (mpg) cost, comfort, luxury, and types of finance I can sales person answer all my questions about the car that are in the parking lot, like millage (mpg) cost, comfort, luxury, and types of finance I can apply for the car, More

I asked for an online quote and received an email back with a low price 10 minutes later. Very low pressure and friendly sales staff, were very up front & honest in their negotiations. Made the entire p with a low price 10 minutes later. Very low pressure and friendly sales staff, were very up front & honest in their negotiations. Made the entire process as easy as possible. More