John Eagle Acura

First I'm a recent grad actually a 2x grad. I run my own business. In the literature on Acura's website it stated that I would qualify for Acura Grad Program. I was flat out denied this program by the d own business. In the literature on Acura's website it stated that I would qualify for Acura Grad Program. I was flat out denied this program by the dealer I even took the liberty of recording the conversation. I asked why my verifiable self employment income from my real estate would not apply. I was told that it was not a part of the program. Dealer stated that I must follow the program specifically. I then stated that I could call my father or I could call one of my old manager and they hire me on the spot and that it is verifiable. The dealer stated that they would not do it. Dealer also attempted to give me a higher interest rate and when I told them I would shut the deal down they dropped it back to .9% (my current AFS interest rate) I intend to escalate this issue because I am missing out on the Honda promotion. Update: Dealer modified contract and I was able to obtain graduate credit for my purchase. Update: I originally had a bad experience but the Finance Director, Matt Vogt, made a huge improvement for his company. Thank you Matt. More

I loved that i had his attention, he was very professional and out of all the dealerships i visited that day , Shannon was the nicest one. I will bring all of my business to Acura from this day f professional and out of all the dealerships i visited that day , Shannon was the nicest one. I will bring all of my business to Acura from this day forward. More

I purchased a car for my son to take to college. The day after I purchased the car we took it in to make sure it was perfect, clean fluids, etc. I was than floored with a bill for almost $4,000 worth of re after I purchased the car we took it in to make sure it was perfect, clean fluids, etc. I was than floored with a bill for almost $4,000 worth of repairs needed. I called the dealership and was to the car was "AS IS" and someone would call me back. Well, that never happened. This dealership is NOT honorable. I would never recommend or send anyone to this dealership not even my worst enemy. They just use their big dealership name and Acura name to rip you off. 8/30/2013 More

Shannon was extremely thoughtful and helpful throughout the entire experience. Also, he was very knowledgable about the car sales. When we received the new car, he was very patient explaining all the uses the entire experience. Also, he was very knowledgable about the car sales. When we received the new car, he was very patient explaining all the uses and shortcuts to us. I would definitely recommend Shannon as a consultant. More

sales person answer all my questions about the car that sales person answer all my questions about the car that are in the parking lot, like millage (mpg) cost, comfort, luxury, and types of finance I can sales person answer all my questions about the car that are in the parking lot, like millage (mpg) cost, comfort, luxury, and types of finance I can apply for the car, More

I asked for an online quote and received an email back with a low price 10 minutes later. Very low pressure and friendly sales staff, were very up front & honest in their negotiations. Made the entire p with a low price 10 minutes later. Very low pressure and friendly sales staff, were very up front & honest in their negotiations. Made the entire process as easy as possible. More

While Acura offers excellent luxury vehicles at very competitive prices, we are repeat customers because of our outstanding experience with our salesperson, Winston Bush. We have purchased multiple veh competitive prices, we are repeat customers because of our outstanding experience with our salesperson, Winston Bush. We have purchased multiple vehicles from Winston at John Eagle Acura. Winston is the model of professionalism in the car sales industry; he is attentive to our needs throughout each step of the transaction and consistently follows-up with us--even after the sales transaction is complete! We are completely satisfied with our vehicle purchases and grateful for a reliable and friendly face on the sales floor! Thank you, Winston, for making our John Eagle Acura experience exceptional! More

I live in Austin, and I was able to get our new 2013 Acura RDX about a month ago at John Eagle Acura for a much better price than I was able to negotiate here in Austin (It worked out to $1500 - $2000 l Acura RDX about a month ago at John Eagle Acura for a much better price than I was able to negotiate here in Austin (It worked out to $1500 - $2000 less than the two local Austin dealerships in my particular case on the exact same car, color, configuration). I'm very happy with my experience working with these folks, and it was by far the easiest and most drama-free new car purchase I've ever made. I first called them about a used vehicle they had in stock. The individual taking calls for my salesperson noted that they had new cars running for even less. I asked how much less, and their initial offer blew me away. Yes, maybe I'm not a great negotiator (even after I got a verbal offer from John Eagle, I still wasn't able to get either Austin dealer to match better than the $1500 away -- maybe I didn't sound "serious" enough...), but just being offered a price that was within ~$400 of the VERY BEST deal I saw ANYONE claim to get at that time from the forums on Edmunds.com was a welcome start, and the deal was comparable or better than everyone else's prices on Edmunds forums at the time. I quickly saw how they have become the #1/#2 Acura dealer in the country. I went with their first offer because it didn't need improvement IMO, and I drove down the next day. The sales pitch was stress-free, I was asked about the usual optional add-ons that all dealers offer and they were immediately respectful about it when I politely declined, same for financing. The finance office went similarly smooth (I went with my awesome Credit Union, but their offer looked competitive). Although my trade didn't work out (a prior offer I'd gotten from Carmax was better -- another recommended place to stop to get your used car appraised, I've taken two cars there so far and they were stand-up as well both times), the price on the new car was awesome, and I was delighted to get a new car from these guys for a great price. My final, honest-to-goodness out-the-door fees were similarly reasonable...a total of about 125 in what I call "real" fees for license, title, inspection, and then a total of about 250 in dealer fees (150 doc fee and 93 in other dealer fee line items). Other than that ~$375 mentioned here, I paid the agreed-upon price plus TX sales tax, period. It was totally worth the trip, TJ Morin provided me first-class treatment even after the sale and took a significant amount of time to show me how to work all the car's tech features and set me up with all the custom settings and bluetooth for the drive home. At the very least, give them a call. More

I took my Acura in for a recall on the door latch after I had owned it for a few months. After I got the car back, I discovered that they had broken the clip on the speaker on the passenger door because the had owned it for a few months. After I got the car back, I discovered that they had broken the clip on the speaker on the passenger door because the piece just fell off while driving. I then noticed that they also had not properly reattached the same speaker cover on the driver's door. I called and they said I would have to bring the car back in (a 30 minute drive) before they could even order the replacement part. I talked to the manager and he said they could order it without bringing the car back in. They said they would order the part and call me when it was in. They never called. I called them to find out the status. They never returned my call. Eric Younger, the person I dealt with first, was very friendly, but their service was the worst. More

TJ Morin was the sales person who assisted us and he was extremely helpful and never once gave me and my husband the run around. Best dealer i have ever been to hands down! extremely helpful and never once gave me and my husband the run around. Best dealer i have ever been to hands down! More