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John Eagle Acura

Houston, TX

2.2
697 Reviews

16015 Katy Freeway

Houston, TX

77094

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697 Reviews of John Eagle Acura

October 08, 2015

Great car buying experience Pete Sanchez was very helpful and made sure we found what I was looking for. I do not like to shop for cars but John Eagle Acura and their people have More

by C Neubauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Sanchez
Oct 09, 2015 -

John Eagle Acura responded

Thank you for taking the time to share this review on your experience with Pete at John Eagle Acura! It’s great that you left satisfied and we appreciate your compliments. Please let us know of anything else we can help with in the future and enjoy your new car!

August 30, 2015

Excellent Jr was great! He met me as I was walking in, was polite and wanted to know what I was interested in. I told him what I wanted and he worked with me to More

by VEA83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Ramos Jr.
Sep 02, 2015 -

John Eagle Acura responded

Thank you for taking the time to share your positive experience at John Eagle Acura working with Jr! We’re proud to hear about the great customer service he provided and that he could provide information about the vehicle you were interested in. We appreciate your purchase and hope you will be back for anything else needed in the future!

August 24, 2015

Excellent Customer Service/Sales Associate The sales associate, William Cartwright, answered all the questions I had regarding purchasing this vehicle. He was very knowledgeable & patient. He p More

by amoses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Cartwright
Aug 24, 2015 -

John Eagle Acura responded

We’re proud to hear about the experience you had with William while you were at our dealership! It’s great that he made you feel relaxed and confident in your purchase. We appreciate your recommendation and hope to see you again in the future for anything else you may need!

August 24, 2015

William Cartwright!! I rarely ever give reviews of service because i think it is something that should happen effortlessly but wheni met your sales associate William he wa More

by rbcelmmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Cartwright
Aug 24, 2015 -

John Eagle Acura responded

We appreciate the time taken to write this review and are glad to hear that William left such a great impression on you! Customer service is our top priority and we want our customers to feel confident in their new vehicles so they can utilize every feature. Thank you for your recommendation and for choosing John Eagle Acura for your purchase. Please don’t hesitate to let us know of anything else you may need going forward!

August 21, 2015

Perfect! Excellent buying experience. No high pressure selling tactics which was nice. Pete Sanchez was my sales person and he was great! The vehicle purchase More

by Kmac65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Sanchez
Aug 21, 2015 -

John Eagle Acura responded

We are glad to hear that you had an excellent buying experience at John Eagle with Pete Sanchez! It’s great that we could get the head rests and cargo cover and that you were satisfied with the customer service received. We appreciate your kind review and look forward to working with you again in the future!

August 02, 2015

I highly recommend John Eagle Acura! From the first visit through to the delivery of the vehicle, John Eagle Acura's team made this the best experience I've had with a dealer. Wil, Jamar More

by KatyTexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Wil, Jamarr Carswell
Aug 03, 2015 -

John Eagle Acura responded

Thank you for your compliments on Wil, Jamarr, and Shannon! It’s great that our team took excellent care of you and could provide you with the information you needed. Our customers deserve top notch treatment and should leave here satisfied with their experience. We appreciate your kind review and hope to see you again in the future!

July 24, 2015

Excellent car buying experience! Recently I accompanied my sister to buy an Acura SUV at John Eagle Acura and I can say it was a very satisfying experience. Our salesman, Mr. Juan P More

by sergio123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Pete Sanchez
Jul 27, 2015 -

John Eagle Acura responded

Sergio, we’re glad to hear that Juan was knowledgeable and able to answer any questions you had as well as share information to help with the decision to purchase! Thank you for choosing John Eagle Acura for your needs and we hope you and you sister continue to do so. We hope she is enjoying her new Acura and we appreciate your kind words and recommendation in this review. Our customers deserve to leave satisfied and well taken care of and it’s great that this was your experience here!

July 24, 2015

Great Experience I purchased my Acura from John Eagle Acura. My sales person is Winston. My experience was fantastic. Winston was very professional and made sure I More

by bm556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Bush
Jul 27, 2015 -

John Eagle Acura responded

Winston is certainly an asset to the John Eagle Acura team and we are so pleased to hear about the experience you had with him! Thank you for your kind words and for coming a longer distance to work with us. We hope you enjoy your new vehicle and that you’ll be back in the future for anything else you may need. Your recommendation is appreciated!

July 24, 2015

Love my RDX Winston Bush and the team at John Eagle ACURA in Houston, TX could not have been more helpful in assisting me with the lease of a new RDX. My lease More

by ddct3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hal Burright, German Fuentes, Winston Bush, Jesus Montes
Jul 27, 2015 -

John Eagle Acura responded

Thank you for coming back to John Eagle Acura for your new lease on an RDX! It is our pleasure to have provided you with positive experiences both times you’ve leased from us and we appreciate your kind review on Winston and our team. We look forward to the next time we get a chance to work with you!

June 30, 2015

Great place to buy a car I bought my Acura TLX from John Eagle Acura and am very happy with the purchase. Winston Bush, my salesman, was super helpful and very kind. It's nice More

by Eca444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin, Winston Bush
Jul 06, 2015 -

John Eagle Acura responded

It’s great to hear that Winston was helpful and kind during your experience at John Eagle Acura! Customer satisfaction is our top priority. Thank you for choosing to purchase your TLX from us and we hope you’re enjoying it. Your recommendation and kind review about our staff are appreciated and we hope you’ll let us know of anything else we can help you with in the future!

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