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John Eagle Acura
Houston, TX
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699 Reviews of John Eagle Acura
New Car Sales Mgmt will Quote you Anything to Get you in Bought a new Acura from them recently. Sales Manger's Secretary called me and told me that the Management has agreed to the price I wanted and will al Bought a new Acura from them recently. Sales Manger's Secretary called me and told me that the Management has agreed to the price I wanted and will also give me the Black Friday Promotion Package. After I completed the Sale and the paperwork, they backed out on the Black Friday Promotion Package deal they promised. After the Sales for them Customer Service stops. I sent emails to Gen Manager, Managing Partner and many others to atleast tell me where did I go wrong not to receive the Promotion Package. Nobody will respond. I met all the qualifications to get this Promotion Package. Their Customer Service only works before the Sale not after. More
Good deal on a used vehicle Keivan E. was great to work with and he followed up as promised regarding a missing second key. I would go there again for another purchase. Keivan E. was great to work with and he followed up as promised regarding a missing second key. I would go there again for another purchase. More
Great car buying experience Pete Sanchez was very helpful and made sure we found what I was looking for. I do not like to shop for cars but John Eagle Acura and their people have Pete Sanchez was very helpful and made sure we found what I was looking for. I do not like to shop for cars but John Eagle Acura and their people have changed my mind. Great group. More
Excellent Jr was great! He met me as I was walking in, was polite and wanted to know what I was interested in. I told him what I wanted and he worked with me to Jr was great! He met me as I was walking in, was polite and wanted to know what I was interested in. I told him what I wanted and he worked with me to find the best deal and car to suit my needs. He was very knowledgeable about the product he was presenting me. The whole process was quick and stress free! More
William Cartwright!! I rarely ever give reviews of service because i think it is something that should happen effortlessly but wheni met your sales associate William he wa I rarely ever give reviews of service because i think it is something that should happen effortlessly but wheni met your sales associate William he was amazing. He had a very friendly yet familiar way about him. Made me feel welcome and made the process very easy. I searched many weekends at tons of dealerships for a vehicle and dealing with him made that long process well worth it. He walked me around my car showing me all the features as well as even putting the license plate on for me, hooked up my bluetooth and showed me the settings for the seats. I just wanted to give a major kudos to Mr. Cartwright for his excellent service, i will recommend all my friends to visit him specifically at your location. More
Excellent Customer Service/Sales Associate The sales associate, William Cartwright, answered all the questions I had regarding purchasing this vehicle. He was very knowledgeable & patient. He p The sales associate, William Cartwright, answered all the questions I had regarding purchasing this vehicle. He was very knowledgeable & patient. He put my nerves at ease about purchasing this vehicle. I would refer my friends and family to him in the future. More
Perfect! Excellent buying experience. No high pressure selling tactics which was nice. Pete Sanchez was my sales person and he was great! The vehicle purchase Excellent buying experience. No high pressure selling tactics which was nice. Pete Sanchez was my sales person and he was great! The vehicle purchased (12' VW Tiguan) did not have any of the 3 rear head rests. They sold me the vehicle "as is" but assured me at the time of sale that they would track the previous owner down and see if they still head the head rests. Wasn't sure if ever hear from them since I agreed to "as is"... But they did exactly what they said they would do and got the head rests and a cargo cover as well! Great job John Eagle... Thank you! More
I highly recommend John Eagle Acura! From the first visit through to the delivery of the vehicle, John Eagle Acura's team made this the best experience I've had with a dealer. Wil, Jamar From the first visit through to the delivery of the vehicle, John Eagle Acura's team made this the best experience I've had with a dealer. Wil, Jamarr, and Shannon were courteous, professional, knowledgeable, and very helpful throughout - thanks so much. Most importantly is that I drove off in exactly the vehicle I wanted, and got a better price than I was expecting. Be sure to do your homework, visit the dealership, negotiate for what you want, and ask lots of questions. And be prepped for upsell at the finance department (as with any dealership), and go through the pricing carefully. More
Excellent car buying experience! Recently I accompanied my sister to buy an Acura SUV at John Eagle Acura and I can say it was a very satisfying experience. Our salesman, Mr. Juan P Recently I accompanied my sister to buy an Acura SUV at John Eagle Acura and I can say it was a very satisfying experience. Our salesman, Mr. Juan Pete Sanchez, did an excellent job on the vehicle presentation we were interested on. His explanations about the benefits of the vehicle was very knowledgeable; he managed to convince us of the benefits of buying that car through images on the computer and tables showing comparisons between that vehicle and other similar from other brands. He was very courteous and professional. We never felt pressured to buy the vehicle and he managed to answer all our questions with enthusiasm and knowledge of what he was selling. I highly recommend to new customers to ask for Mr. Juan Pete Sanchez for a professional treatment at any of the two languages: English or Spanish. Thanks Mr. Sanchez, you did an excellent job! More
Great Experience I purchased my Acura from John Eagle Acura. My sales person is Winston. My experience was fantastic. Winston was very professional and made sure I I purchased my Acura from John Eagle Acura. My sales person is Winston. My experience was fantastic. Winston was very professional and made sure I was always aware of how their sales process worked. I noticed that the other sales people had a great respect for Winston, referring to him as Mr. Winston. I traveled from another city to go to this dealership and I am very happy I did. I plan to refer others to Winston and John Eagle Acura. More