John Eagle Acura

First Class Service Wow I can't even explain awesome service. Mr Thom Chau was very professional and understand what kind of vehicle that I needed. He took his time and s Wow I can't even explain awesome service. Mr Thom Chau was very professional and understand what kind of vehicle that I needed. He took his time and showed me and explain to me all the option and feature that I was looking for. I strongly recommend Mr Thom Chau to my family and friends. I know he will take good care of them like he did for me. More

very helpful Thom was very professional and my experience was great. I went to see another vehicle but it was sold. I was glad that I was able to find the vehicle Thom was very professional and my experience was great. I went to see another vehicle but it was sold. I was glad that I was able to find the vehicle I wanted at a good price. I would recommend the dealership to friends and family. My issue was with the finance department during the purchase of my vehicle. The price I was quoted and the price on my paperwork were two totally different numbers. The issue was eventually corrected after sitting for over two hours while I listened to the finance manager encourage me to take the car at the price that would benefit the dealership and not me, the customer. More

salesman Thom Chau was a good sales person. He is well known what he doing and help me a lot on how to select a good car also honesty and kind. Thom Chau was a good sales person. He is well known what he doing and help me a lot on how to select a good car also honesty and kind. More

Great service Really friendly and helpful service. Got a great deal on my car. Thom Chau was really friendly and helpful with getting a good deal on my car trade Really friendly and helpful service. Got a great deal on my car. Thom Chau was really friendly and helpful with getting a good deal on my car trade More

Multiple issues on supposed fixed interior I dont like to write negative reviews about business that I have to deal with, but in this I am making an exception. I have bought on influenced a clo I dont like to write negative reviews about business that I have to deal with, but in this I am making an exception. I have bought on influenced a close family to buy 2 cars from John Eagle and have 3 cars serviced there. Over the last 8 month both my wife and I are getting poor treatment as it relates to our TL seat. We had a bolt that came loose and they had to remove the seat to fix. Ever since then it has come loose. We take it back and we get good service from Scott and others in the service bay but Managers want to give double talk and try and charge us for something that Acura Techs did. If will continue to receive this treatment we will try Gillman Acura. We have also had to take our car back to the John Eagle collision center 4 times to fix already fixed parts that come loose. More