John Eagle Acura

Great experience Thank you Pete Sanchez for helping me get my dream car. I love it. Very easy to work with. Actually everyone at the dealership was friendly will Thank you Pete Sanchez for helping me get my dream car. I love it. Very easy to work with. Actually everyone at the dealership was friendly will definitely use again. Thank you!!!! More

If I could give them a lower rating I would I bought a used 2010 less than 1 month ago and was very pleased with the purchase process ......then about a week ago the car starts leaking oil and c I bought a used 2010 less than 1 month ago and was very pleased with the purchase process ......then about a week ago the car starts leaking oil and coolant. I take the car to my local mechanic and he proceeds to tell me there are several issues with leaking fluids on the car. As you would imagine, not cheap to fix. When purchasing the car we are told the car goes through a thorough mechanical and safety inspection. I called the used car sales manager, TJ Morin, tell him what is going on with the car and that I am disappointed that this has happened and that I thought he should know. He proceeds to tell me that they only check for safety issues, not mechanical and that our mechanic is trying to make a quick buck off of us. I bought the car "as is", fully knowing what that means but you would think that a reputable dealer would try to make the situation right, or at least palatable, not try to deflect blame to my mechanic. I mean seriously! Needless to say I should have read through all of the Yelp! And BBB reviews and stayed very far away from this xxxxxxx dealer. Your reputation follows you, good and bad. They should rest assured that every person I come into contact with will never do business with John Eagle Acura. If the situation would have been handled properly, the opposite would be true. More

Great experience. Pete Sanchez is the best! Having been referred to Pete by a great friend, I had high expectations and Pete met or exceeded those throughout the entire process. He took the tim Having been referred to Pete by a great friend, I had high expectations and Pete met or exceeded those throughout the entire process. He took the time to listen, presented a variety of options and got me in to the best car for me and my needs. I would recommend Pete and the entire John Eagle team to everyone. More

New Car purchase from Scott !!! Went in with my wife to look at getting her a new vehicle. Scott Hoffman was awesome to work with. He showed us the RDX and TLX. Was very patient with Went in with my wife to look at getting her a new vehicle. Scott Hoffman was awesome to work with. He showed us the RDX and TLX. Was very patient with us and answered all of our questions. Just a great all around guy! Even took the time to show me a couple of NSX's they had in the service department since he picked up that I was a car guy. We ended up going with the TLX. He's followed up a couple of times now in the 2 weeks we've owned the car. Above and beyond service if you ask me ! Couldn't have asked for a better sales person ! More

leasing guru Scott Hoffy handled my deal with ease. 0 pressure, although he is a bit long winded I definitely recommend Scott. He also explained he is a leasing Gu Scott Hoffy handled my deal with ease. 0 pressure, although he is a bit long winded I definitely recommend Scott. He also explained he is a leasing Guru. Be sure to ask for him he aims to please. More

Had a great experience picking up my Acura MDX from Scott! Had a great experience working with Scott Hoffman. No pressure, knowledgeable on the car, and took the time to find me the car I was looking for at t Had a great experience working with Scott Hoffman. No pressure, knowledgeable on the car, and took the time to find me the car I was looking for at the dealership. Test drove both a new and used car and felt no pressure either way. Would definitely recommend him in the future. Not to mention, the dealership had some great chocolate cookies that kept my son entertained as we worked through all the paperwork. More

Excellent Car Buying Experience One of the best car buying experiences I've had yet! I worked with Scott Hoffman and he was extremely knowledgeable and friendly. There was not one mo One of the best car buying experiences I've had yet! I worked with Scott Hoffman and he was extremely knowledgeable and friendly. There was not one moment where I felt pressured to make any decisions that I wasn't ready too. If you are looking for an awesome, low-pressure, positive car buying experience, head over to John Eagel Acura and ask for Scott Hoffman! More

Happy customer! My experience at this dealership was beyond exceptional! I am an extreme nervous wreck when it comes to buying cars! I usually bring my father or brot My experience at this dealership was beyond exceptional! I am an extreme nervous wreck when it comes to buying cars! I usually bring my father or brother with me to help me choose the perfect car. However, I no longer live in the same state as them so I had to do it on my own. Scott was extremely helpful with giving me details and breaking it down to the simplest explanation! I do not know much about cars so my nerves all stemmed from buying before being knowledgable about the car. Scott was able to help me pick the perfect car for me. I told him exactly what I thought I was looking for and he helped me find what fit my requests the best! I have been so happy with my brand new car this year! Thank you so much! More

Easy and smooth car buying experience! We have been looking around forever for a new car. Went in and was able to get all the information we asked for! Our sales rep was helpful, showed us We have been looking around forever for a new car. Went in and was able to get all the information we asked for! Our sales rep was helpful, showed us what we wanted when we walked through the door and made us feel very comfortable about our purchase. He was patient with all of our questions and explained all of the benefits of buying this car which made us feel like it was the right chhoice! I would recommend him to anyone I know! More

Twice the amazing buying experience Scott Hoffman is the nicest and most genuine salesperson I have dealt with. It's always like family walking into this Acura dealership. I work in reta Scott Hoffman is the nicest and most genuine salesperson I have dealt with. It's always like family walking into this Acura dealership. I work in retail myself and I have to say the customer service all around is by far the best in Houston. This is my second car I'm buying here and I would recommend it to all my friends and family. More