John Eagle Acura

Happy customer! My experience at this dealership was beyond exceptional! I am an extreme nervous wreck when it comes to buying cars! I usually bring my father or brot My experience at this dealership was beyond exceptional! I am an extreme nervous wreck when it comes to buying cars! I usually bring my father or brother with me to help me choose the perfect car. However, I no longer live in the same state as them so I had to do it on my own. Scott was extremely helpful with giving me details and breaking it down to the simplest explanation! I do not know much about cars so my nerves all stemmed from buying before being knowledgable about the car. Scott was able to help me pick the perfect car for me. I told him exactly what I thought I was looking for and he helped me find what fit my requests the best! I have been so happy with my brand new car this year! Thank you so much! More

Easy and smooth car buying experience! We have been looking around forever for a new car. Went in and was able to get all the information we asked for! Our sales rep was helpful, showed us We have been looking around forever for a new car. Went in and was able to get all the information we asked for! Our sales rep was helpful, showed us what we wanted when we walked through the door and made us feel very comfortable about our purchase. He was patient with all of our questions and explained all of the benefits of buying this car which made us feel like it was the right chhoice! I would recommend him to anyone I know! More

Twice the amazing buying experience Scott Hoffman is the nicest and most genuine salesperson I have dealt with. It's always like family walking into this Acura dealership. I work in reta Scott Hoffman is the nicest and most genuine salesperson I have dealt with. It's always like family walking into this Acura dealership. I work in retail myself and I have to say the customer service all around is by far the best in Houston. This is my second car I'm buying here and I would recommend it to all my friends and family. More

Great experience!! Had a wonderful experience dealing with Scott Hoffman ! His attention to detail was awesome.. Listened to everything I was looking for and put me in e Had a wonderful experience dealing with Scott Hoffman ! His attention to detail was awesome.. Listened to everything I was looking for and put me in exactly that ! Will do business with John Eagle and Scott again for sure. More

Salesperson - Rick Canales I bought an Acura RDX back in the spring of 2016. I just wanted to let you know how much I have enjoyed my car. My salesperson, Rick Canales was so I bought an Acura RDX back in the spring of 2016. I just wanted to let you know how much I have enjoyed my car. My salesperson, Rick Canales was so patient and very knowledgeable throughout my transactions. Not only did he make sure all my questions were answered and he made my experience of purchasing a vehicle at John Eagle a very enjoyable event. I would recommend him to my friends and coworkers. The last point I would like to express is this dealership and Rick are still in constant communication with me to still make sure I am happy with my vehicle. Awesome Representation in Rick! More

Maintenance Service Eric is great and very knowledgeable with Acura service and lets you know what needs to be preformed on your vehicle. He is also very friendly and al Eric is great and very knowledgeable with Acura service and lets you know what needs to be preformed on your vehicle. He is also very friendly and always seems to get your spirits up. I have dealt with Eric for the past 8 years with 3 vehicles. More

Purchased New car From Rick Canales My wife and I had an awesome experience with buying a new RDX from Rick Canales. He was knowledgeable, fair, friendly, organized, and efficient. We ca My wife and I had an awesome experience with buying a new RDX from Rick Canales. He was knowledgeable, fair, friendly, organized, and efficient. We came from San Antonio to buy our RDX due to the great prices and service at John Eagle Acura. Also, my wife and I were unhappy with our sales experience at the local dealership, Gunn Acura. Rick found the RDX we wanted at another Houston dealership and had it delivered to the dealership on a date that worked with our schedule. Great follow-up from Rick after the sale to ensure that we were pleased with our purchase, which we are. Terrific vehicle! I have recommended Rick and John Eagle Acura to friends and family. Rick is to be commended for his excellent work! More

BAD SALES MANAGER I purchased a used vehicle from this dealer. My experience with my product specialist/salesman - Jafar Ahmed was really good. He was pleasant, respect I purchased a used vehicle from this dealer. My experience with my product specialist/salesman - Jafar Ahmed was really good. He was pleasant, respectable and knowledgeable. However, the pre-owned sales manager - T.J MORIN was very rude, condescending and used terms like "take it or leave it. " I was made to feel he was doing me a favor to sell me the car. He came across uncomfortable, angry and very personally rude to me. I ended up getting the car because another manager Avery Barksdale intervened and apologized on his behalf. T.J MORIN has no business being a sales manager - he needs anger management skills and needs to learn how to treat customers with mutual respect. More

Quick and Easy I needed to find a car ASAP for a family member that needed to be cheap and reliable. I had a previous good experience at John Eagle Acura so I figur I needed to find a car ASAP for a family member that needed to be cheap and reliable. I had a previous good experience at John Eagle Acura so I figured I'd check their stock. Sure enough they had a used Accord I was interested in. Pete Sanchez was who I dealt with and he did a great job welcoming us in and showing the car. We agreed on a deal which was quick and efficient. I'm only giving this four stars as I've been called more than a few times by the reps at John Eagle about their referral bonus. I've been told to bring someone in and I could get a $100 gift card for the referral. This was never brought up or mentioned during our transaction. Other than that, everything else was great. More

Very nice friendly people, problem-free dealing Our experience was wonderful. Pete was super kind, friendly and great to work with. He made the car buying process so easy! We would highly recommend Our experience was wonderful. Pete was super kind, friendly and great to work with. He made the car buying process so easy! We would highly recommend John Eagle Acura to all our friends! Sergey & Tatiana More