John Eagle Acura

Excellent Service! I purchased my new TLX right here at John Eagle under the great service of Pete Sanchez. He definitely takes care of a potential client and goes out h I purchased my new TLX right here at John Eagle under the great service of Pete Sanchez. He definitely takes care of a potential client and goes out his way to assure comfort throughout the purchase procedure. Pete is someone you want to alongside when you are in search of your vehicle! More

Long but wonderful experience Everyone was so wonderful and helpful even when we went sure the deal was going to get done! Juan was very helpful and even went out of his way to mak Everyone was so wonderful and helpful even when we went sure the deal was going to get done! Juan was very helpful and even went out of his way to make us feel special! We will for sure be coming back and recommending people to this location More

CPO used car purchase Very thorough in describing the vehicle and the benefits of owning a CPO vehicle. Finishing prep for car to be delivered next week. Based on customer Very thorough in describing the vehicle and the benefits of owning a CPO vehicle. Finishing prep for car to be delivered next week. Based on customer service so far, I'm sure everything will meet our 100% satisfaction. Go Mustangs!! More

Scott Hoffman Sales Consultant Scott Hoffman went above and beyond in helping me select my MDX. He took the time to explain everything to me and the differences between buying and l Scott Hoffman went above and beyond in helping me select my MDX. He took the time to explain everything to me and the differences between buying and leasing and the pros and cons of each. I would highly recommend him to anyone for help in purchasing their new car. More

Excellent Service Sales personnel were very helpful with no pressure. Email pricing made it easy to know how much to expect to pay even before we arrived. Sales personnel were very helpful with no pressure. Email pricing made it easy to know how much to expect to pay even before we arrived. More

Great Customer Service My wife and I worked with Pete Sanchez to purchase our MDX. I would highly recommend anyone wanting to purchase an Acura to visit John Eagle Acura an My wife and I worked with Pete Sanchez to purchase our MDX. I would highly recommend anyone wanting to purchase an Acura to visit John Eagle Acura and ask for Pete. He is very knowledgeable of the product and give his customers all the time they need to make the correct decision. Jamaar Carswall assisted me with the financing and the process was very easy. I highly recommend Pete, Jamaar and John Eagle Acura. More

Great experience! This dealership was exceptional. Car shopping can be quite stressful, especially dealing with car salesmen. My experience with Pete throughout the who This dealership was exceptional. Car shopping can be quite stressful, especially dealing with car salesmen. My experience with Pete throughout the whole process was very refreshing after coming from a few other dealerships the past few days. He was warm, authentic and knew his stuff. Every step of the process Pete and everyone at John Eagle did everything they could to personalize my experience. Great staff and customer service. Had plenty of inventory to choose from so I could get exactly what I wanted. More

Car of my dreams I arrived at the dealership after closing time and decided to just look around he lot to come back later, Pete was on his way off the lot and stopped I arrived at the dealership after closing time and decided to just look around he lot to come back later, Pete was on his way off the lot and stopped to help me. I ended up keeping him there for over an hour and he was very helpful. I punched the car next day. I am very happy with my experience. More

Wonderful customer service So the other day my wife had a tire blowout on our 2015 MDX and was stuck with no spare tire (apparently this is an "option" on the MDX). In any case, So the other day my wife had a tire blowout on our 2015 MDX and was stuck with no spare tire (apparently this is an "option" on the MDX). In any case, I called the John Eagle service dept and although it was late, Jalun Watkins pretty much walked me through what I needed to do with roadside assistance and how once it was towed to the dealer he would be there until 8pm and would ensure I got in a loaner etc. It was amazing how everything worked like clockwork, the tow truck came in record time, took me to the dealer where Jalun had a loaner for me, and he set up my paper work for a new tire replacement and even ensured that it was covered under my warranty and I would have to pay nothing out of pocket and just like that I was on my way home. I know how drained I feel at the end of a long work day it was just nice to encounter someone who was calm and accommodating considering the time of day and the unexpected situation I was in. More

Ask for "Pete"! I walked into this Acura dealership looking for a specific used 2013 Hyundai Elantra I found online. I made an appointment and was soon directed to Pe I walked into this Acura dealership looking for a specific used 2013 Hyundai Elantra I found online. I made an appointment and was soon directed to Pete (AKA Juan Sanchez). Pete was a super friendly guy who was easy to talk to and was very educated about the product he was running me through. After I gave it a test drive there were still many other options on my mind so I decided to go to lunch to think things over. Pete quickly pointed out a great place to eat and once we came back to do another run through he picked up our tab for lunch and quickly helped us out even though he was with another customer! Towards the end of the process I ended up calculating the price wrong ,including all of the tax and what not, and it jumped out of my budget. Soon Pete and a man named TJ (also a great guy) did the best they could and dropped it to were it could be affordable for me even though the car had the best rates then any other dealership in Texas. After it was all said and done they even got me a fantastic rate for my finance and a new warranty for the car! Please go visit this dealership whether it be used or new and ask for Pete, trust me! More