John Eagle Acura

Scott Hoffman Sales Consultant Scott Hoffman went above and beyond in helping me select my MDX. He took the time to explain everything to me and the differences between buying and l Scott Hoffman went above and beyond in helping me select my MDX. He took the time to explain everything to me and the differences between buying and leasing and the pros and cons of each. I would highly recommend him to anyone for help in purchasing their new car. More

Excellent Service Sales personnel were very helpful with no pressure. Email pricing made it easy to know how much to expect to pay even before we arrived. Sales personnel were very helpful with no pressure. Email pricing made it easy to know how much to expect to pay even before we arrived. More

Great Customer Service My wife and I worked with Pete Sanchez to purchase our MDX. I would highly recommend anyone wanting to purchase an Acura to visit John Eagle Acura an My wife and I worked with Pete Sanchez to purchase our MDX. I would highly recommend anyone wanting to purchase an Acura to visit John Eagle Acura and ask for Pete. He is very knowledgeable of the product and give his customers all the time they need to make the correct decision. Jamaar Carswall assisted me with the financing and the process was very easy. I highly recommend Pete, Jamaar and John Eagle Acura. More

Great experience! This dealership was exceptional. Car shopping can be quite stressful, especially dealing with car salesmen. My experience with Pete throughout the who This dealership was exceptional. Car shopping can be quite stressful, especially dealing with car salesmen. My experience with Pete throughout the whole process was very refreshing after coming from a few other dealerships the past few days. He was warm, authentic and knew his stuff. Every step of the process Pete and everyone at John Eagle did everything they could to personalize my experience. Great staff and customer service. Had plenty of inventory to choose from so I could get exactly what I wanted. More

Car of my dreams I arrived at the dealership after closing time and decided to just look around he lot to come back later, Pete was on his way off the lot and stopped I arrived at the dealership after closing time and decided to just look around he lot to come back later, Pete was on his way off the lot and stopped to help me. I ended up keeping him there for over an hour and he was very helpful. I punched the car next day. I am very happy with my experience. More

Wonderful customer service So the other day my wife had a tire blowout on our 2015 MDX and was stuck with no spare tire (apparently this is an "option" on the MDX). In any case, So the other day my wife had a tire blowout on our 2015 MDX and was stuck with no spare tire (apparently this is an "option" on the MDX). In any case, I called the John Eagle service dept and although it was late, Jalun Watkins pretty much walked me through what I needed to do with roadside assistance and how once it was towed to the dealer he would be there until 8pm and would ensure I got in a loaner etc. It was amazing how everything worked like clockwork, the tow truck came in record time, took me to the dealer where Jalun had a loaner for me, and he set up my paper work for a new tire replacement and even ensured that it was covered under my warranty and I would have to pay nothing out of pocket and just like that I was on my way home. I know how drained I feel at the end of a long work day it was just nice to encounter someone who was calm and accommodating considering the time of day and the unexpected situation I was in. More

Ask for "Pete"! I walked into this Acura dealership looking for a specific used 2013 Hyundai Elantra I found online. I made an appointment and was soon directed to Pe I walked into this Acura dealership looking for a specific used 2013 Hyundai Elantra I found online. I made an appointment and was soon directed to Pete (AKA Juan Sanchez). Pete was a super friendly guy who was easy to talk to and was very educated about the product he was running me through. After I gave it a test drive there were still many other options on my mind so I decided to go to lunch to think things over. Pete quickly pointed out a great place to eat and once we came back to do another run through he picked up our tab for lunch and quickly helped us out even though he was with another customer! Towards the end of the process I ended up calculating the price wrong ,including all of the tax and what not, and it jumped out of my budget. Soon Pete and a man named TJ (also a great guy) did the best they could and dropped it to were it could be affordable for me even though the car had the best rates then any other dealership in Texas. After it was all said and done they even got me a fantastic rate for my finance and a new warranty for the car! Please go visit this dealership whether it be used or new and ask for Pete, trust me! More

Great Dealership Great inventory, great prices, great service. We were extremely pleased with every aspect of John Eagle Acura. They had the best inventory and price Great inventory, great prices, great service. We were extremely pleased with every aspect of John Eagle Acura. They had the best inventory and prices of any Acura dealership in the Houston area. We drove from Clear Lake to Katy to take advantage of their great prices! More

Straight forward, delightful customer experience Special recognition to Pete Sanchez and Jamaar. Both wanted to be sure we left with the best possible vehicle at the best price. Pete took the time Special recognition to Pete Sanchez and Jamaar. Both wanted to be sure we left with the best possible vehicle at the best price. Pete took the time to get to know each of us, including our son, and helped us feel comfortable in the Acura. Jamarr chased us out of the building when he found a better rate. We have been to several other dealers in Houston and none can match the customer oriented attitude at John Eagle Acura as demonstrated by Pete and Jamaar. The cars speak for themselves, and the employees value every person who walks through the door. No doubt, we will be back. More

Not the typical car buying experience In a word, the experience was "Easy". Pete Sanchez worked with us tirelessly to find the right car at the right price, and we had lots of requirement In a word, the experience was "Easy". Pete Sanchez worked with us tirelessly to find the right car at the right price, and we had lots of requirements! Financing and delivery were flawless and very quick. It was a very pleasant experience and we're very happy with our purchase. Without a doubt, the easiest car buying experience we've been through. Thanks Pete! More