John Eagle Acura

Very informative and enjoyable With Pete Sanchez as our dealer, we purchased a 2017 white Acura TLX AWD w/ Advance Package and were referred to Pete by the Costco Auto Program, as w With Pete Sanchez as our dealer, we purchased a 2017 white Acura TLX AWD w/ Advance Package and were referred to Pete by the Costco Auto Program, as we have been Costco members for many years. Pete was very patient with us, having been with us for 12 test drives for the Acura 2017 RDX and 2017 TLX. Also, he gave thorough explanations of the features included in the car and was very honest in his answers to our questions about how often features are utilized as well as the resale value of the car based on color. He was very respectful to us and made us feel so welcome as this was our first time to any Acura dealership. His interpersonal communication skills are top-notch and his answers to our many questions were very thoughtful. He also gave us a personalized tour of the facility as to how we would utilize the services if we come for servicing or car washes. Overall, Pete was superb and especially to any other Costco members out there, Pete is the best to work with, as Acura's John Eagle Houston dealership was an overall wonderful experience for us. Travis was very good at explaining all the various options that we have and has excellent interpersonal communication skills. He was very honest with us and was very thoughtful of answering our questions in a very informative manner. Definitely someone we would highly recommend to work with, as we came out having learned so much about financing options in general that will be very applicable for us in the future as well. More

Customer Satisfaction Pete Sanchez is very professional and customer oriented. During the test driving the car, he pointed out the good features of the SUV of which I end Pete Sanchez is very professional and customer oriented. During the test driving the car, he pointed out the good features of the SUV of which I end up buying the same vehicle. Good Job! More

Friendly, fast, customer oriented, service. One of my best car buying experiences!! From the time I walked in to the time I drove out Pete made it all about my wishes to buy the car I wanted. I One of my best car buying experiences!! From the time I walked in to the time I drove out Pete made it all about my wishes to buy the car I wanted. I had done a lot of research and knew what I wanted walking in the door. I walked in expecting this to be a typical car buying nightmare and walked out with renewed faith in the process thanks to Pete. Looking for a new or used vehicle I highly recommend Pete Sanchez. Be Blessed More

Hands great buying experience at the dealership with Pete my Person and the in house finance person. Both gentlemen were easy to talk to and understood what I needed and wanted. No games just strait and above Person and the in house finance person. Both gentlemen were easy to talk to and understood what I needed and wanted. No games just strait and above board. Excellent service More

Great Buying Experience Pete, I just want to thank you for all the effort you made to get us into the car we were looking for. me and my wife are very satisfied with the vehi Pete, I just want to thank you for all the effort you made to get us into the car we were looking for. me and my wife are very satisfied with the vehicle and we are looking forward to continue making business with you. More

Best Dealer with Best Sales team Peter was the best sales rap I've ever meet. Would like to refer to all of my friends and family for any Acura and pre owned vehicle. Peter was the best sales rap I've ever meet. Would like to refer to all of my friends and family for any Acura and pre owned vehicle. More

Acknowledgement of Pete Sanchez I want to thank and acknowledge the professionalism of Pete Sanchez of John Eagle Acura. I purchased a pre-owned ILX Acura from Pete and couldn't be h I want to thank and acknowledge the professionalism of Pete Sanchez of John Eagle Acura. I purchased a pre-owned ILX Acura from Pete and couldn't be happier. There was much transparency in the sales details. I'll return to Pete and John Eagle for my future purchases. More

Best Acura Dealership in Houston! We purchased 3 cars from here and each give has been exceptional. We only buy our cars from Avery. He has truly made us feel like family, he remember We purchased 3 cars from here and each give has been exceptional. We only buy our cars from Avery. He has truly made us feel like family, he remembers our preferences and is super honest; he never tries to up sell anything we don't need. One reason we continue to buy Acura is because we love the after care service. They don't just sell you the car and it's over. The service dept is also great. I love that they all know me. My next car will be another Acura :) More

Great experience! We were looking for a used car and we dealt with Pete Sanchez at John Eagle Acura. He was extremely helpful! I was able to take 2 cars away from the We were looking for a used car and we dealt with Pete Sanchez at John Eagle Acura. He was extremely helpful! I was able to take 2 cars away from the lot to see how I liked them for longer than your average test drive. Pete was easy to talk to, knowledgeable, helpful and he wasn't pushy! I highly recommend contacting him for your car buying needs! More

Long-term customer, happy to continue I brought in my 2003 MDX for service. This dealership is my usual go-to for service since they have always given me good service, a loaner when I need I brought in my 2003 MDX for service. This dealership is my usual go-to for service since they have always given me good service, a loaner when I need it and fixed what needed fixing. This time, there were significant repairs required which precipitated the process of looking at purchasing a newer vehicle. I met with Pete Sanchez first and he referred me to Federico Carrasco, who showed me several MDX's. I chose one originally and did an extended test-drive. I wound up not selecting that one because it had features I decided I didn't like (too dark tinted windows, running boards I thought I would trip over.) I chose another one, a 2014, that had to go through the pre-certification, so I picked it up 2 days later. In the interim, I had the use of a 2017 loaner. There was one hiccup (I didn't receive the spare key), and when I inquired, it took a little searching on the part of the salesman; he had it delivered to me. In all cases, I was treated respectfully and with the expectation that this would be a relationship with the dealership and not just a single transaction. More