John Eagle Acura

Even GM Not Ethical We bought a used car and tried to exchange it for a new car within 3 days as per Acura's own satisfaction guaranteed program. Everyone from the sales We bought a used car and tried to exchange it for a new car within 3 days as per Acura's own satisfaction guaranteed program. Everyone from the sales guy to the General Manager, Roger Reyna, did what they could to not stand by their own policies and weasel out of it. We had to get Acura Corporate involved to force them to do the right thing. They tried to buy their own car back 2000 less just 3 days after I had bought it and not stand behind their own guarantee. Roger Reyna did offer free oil changes and car washes for our troubles but even that was a lie because when I went back two months later the service center had no idea what we were talking about. I will never come back here nor would I recommend this unethical dealership to my worst enemy. More

Professional and tress free transaction Pete took great care of us from the moment we arrived till we left the dealership. He was patient in explaining the options available and the various Pete took great care of us from the moment we arrived till we left the dealership. He was patient in explaining the options available and the various controls in the vehicle. Even the dreaded paperwork was easier to absorb thanks to the efforts of the finance manager Conor O'Donoghue. All in all, Pete's approach contributed to a stress free transaction and a happy customer. More

Rip off liars not trusted Bought a car from John eagle Acura and was told that you will get a free oil change for first two years when I went for my first oil change what I fo Bought a car from John eagle Acura and was told that you will get a free oil change for first two years when I went for my first oil change what I found out was that way you get your oil change free is you have to get your service done even though your car don’t need maintenance you still have to get it done to get the free oil change More

Great deal, great experience. First time to visit an Acura dealership and we had a great experience. Pete Sanchez provided a detailed demonstration of the Acura MDX and we decided First time to visit an Acura dealership and we had a great experience. Pete Sanchez provided a detailed demonstration of the Acura MDX and we decided to buy the MDX instead of a comparable Infinity model. We love the car and would recommend this dealership. More

No nonsense, straightforward dealership Pete Sanchez was very professional and courteous. Understood that I knew what I wanted and quickly showed me the inventory that I was interested in. P Pete Sanchez was very professional and courteous. Understood that I knew what I wanted and quickly showed me the inventory that I was interested in. Price negotiations were quick and to the point. Delivery was smooth and fast. If you're looking for an Acura, ask for Pete. More

He was great! I really appreciated how he greeted me at the front door and he wasn't the pushy salesperson that's annoying. This whole experience was very emotional I really appreciated how he greeted me at the front door and he wasn't the pushy salesperson that's annoying. This whole experience was very emotional for me post Harvey and losing my place. He definitely made it work for me with my situation and my credit not so great. I had a rough year to say the least and these people seriously took care of me. Never have I cried for a car lol never. Mr. Sanchez you need to see. Very calm and relaxing. Not going to lie.. I had much anxiety and stress walking in. I tried not to lose my smile but they truly helped me bring it back. More

Great experience The latest reviews for John Eagle were not so great, but Salesperson Pete Sanchez had great reviews. So when I made my appointment I asked for Pete. I The latest reviews for John Eagle were not so great, but Salesperson Pete Sanchez had great reviews. So when I made my appointment I asked for Pete. I am so happy I did! He was really great, knowledgeable and patient. The process was fairly quick even with a trade-in. I highly recommend Pete. More

Pleasure purchasing experience I couldn’t be happier with my new RDX with Pete Sanches at John Eagle Acura! He’s extremely helpful and friendly, and he has very good knowledge about I couldn’t be happier with my new RDX with Pete Sanches at John Eagle Acura! He’s extremely helpful and friendly, and he has very good knowledge about the vehicle. He answered all my questions with honest answers; Pete is true to his words on a quote I have received. I was especially impressed to the details and customer services that he explained to us. The waiting area is comfortable and clean. This is my first Acura purchase, and I have had a pleasant experience from start to finish, highly recommend. More

Geat dealership, awesome staff Just bought our first Acura MDX after being a Lexus customer for the last 10 years. The salesman, Pete Sanchez, was extremely helpful is helping us f Just bought our first Acura MDX after being a Lexus customer for the last 10 years. The salesman, Pete Sanchez, was extremely helpful is helping us find exactly the vehicle we were looking for as our new car. He was very attentive is getting the vehicle with all of the newest features that we desired. We are so pleased that we have found a new home for our vehicles now and in the future. More

Terrible experience!!! Try to sell a car. After a car sold, they didn't care about you anymore. Offer 3 years free oils change, they are liars, nothing free in here. Try to sell a car. After a car sold, they didn't care about you anymore. Offer 3 years free oils change, they are liars, nothing free in here. More