John Eagle Acura
Houston, TX
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697 Reviews of John Eagle Acura
2017 MDX love/hate relationship I wish I could say I absolutely love my new MDX. There are features I do love.. looks good, very comfortable, good power, and drives great. So what is I wish I could say I absolutely love my new MDX. There are features I do love.. looks good, very comfortable, good power, and drives great. So what is there to hate? The navigation and Bluetooth are a complete joke. Completely useless...that is why I did NOT say Fun to Drive. It is frustrating to drive. Nav map looks cool but can't find anything unless you have the complete street address. Bluetooth will not interface well with an Apple IPhone. Lastly the voice prompt is completely disfunctional. In other words "worthless". So that makes the car unsafe to drive because you have to manually enter commands. So while it appears to be a good value the reality is you pay way toooo much for Technology that does not work! I doubt I will keep this one long. It will be my first and last Acura. Of course the sales people denied this when I called back to complain. Then I took it to them and when they could not make it work it was if that was the first time they had ever seen that. I should have paid more and gone with the Lexus More
"Great experience purchasing and owning my 2017 MDX!" I have owned my 2017 MDX for a year now. Really enjoying the MDX. The John Acura Service department is top notch. John Acura Service Advisor Jack I have owned my 2017 MDX for a year now. Really enjoying the MDX. The John Acura Service department is top notch. John Acura Service Advisor Jackie York has been most helpful in helping me get my MDX serviced. "Great experience purchasing my 2017 MDX!" - new MDX owner I appreciate the very good purchase experience at John Eagle Acura. I found the salesman, Pete Sanchez, to be professional, knowledgeable, customer oriented, and very easy to work with. He thoroughly went through all the features the MDX had to offer, from safety to performance. Even after the sale was completed he took time to show me how to use the technologies inside the car making sure all of my questions regarding it were answered. I also appreciated the Dealer's loaner program which allowed me to drive a loaner while waiting for the service department to install the extras on my new MDX. I highly recommend going to this dealership. Ask for Pete Sanchez. You'll get the best price without the hassle. It was well worth the trip from my home in Lafayette, Louisiana to Houston, Texas to buy my 2017 MDX from John Eagle Acura. Thank you Pete and John Eagle Acura! New MDX owner from Lafayette More
Great customer service Pete was great. That is why he keeps s getting our repeat business. Prompt, honest and courteous service. It was 4th vehicle we purchased. Will com Pete was great. That is why he keeps s getting our repeat business. Prompt, honest and courteous service. It was 4th vehicle we purchased. Will come back More
Best Service Experience Our experience with JE Acura was amazing! Pete took care of us and made this experience easy and stress-free. We came in and left in a reasonable amou Our experience with JE Acura was amazing! Pete took care of us and made this experience easy and stress-free. We came in and left in a reasonable amount of time with an offer we couldn’t refuse. They were fair from the start and offered me exactly what I was looking for. Thank you for helping me get into the car of my dreams! More
John Eagle Acura MDX We were at John Eagle Acura on a Saturday evening. Pete Sanchez received us with warm welcome. He was very much motivated and is technically knowledg We were at John Eagle Acura on a Saturday evening. Pete Sanchez received us with warm welcome. He was very much motivated and is technically knowledgeable and explains clearly regarding technical features. More
Very satisfied We are very satisfied with our experience of buying a new MDX from John Eagle Acura. Pete was very nice to work with. We recommend him and the dealers We are very satisfied with our experience of buying a new MDX from John Eagle Acura. Pete was very nice to work with. We recommend him and the dealership. More
2018 MDX It took a few days to get my MDX in but Javon kept me up to date and when it arrived he sent me a picture. Javon was great to work with. Overall I am It took a few days to get my MDX in but Javon kept me up to date and when it arrived he sent me a picture. Javon was great to work with. Overall I am very happy with my new car and would recommend working with Javon. More
Exceptional The customer service that I received at John Eagle Acura exceeded all my expectations. The whole process from start to finish was phenomenal. I would The customer service that I received at John Eagle Acura exceeded all my expectations. The whole process from start to finish was phenomenal. I would like to thank Sales Representative Dena Blue and Finance Manager Thom Chau for all of their hard work. Also a special thanks to Sales Manager Bryant Sharp who worked so hard and tirelessly to make this the buying experience of a lifetime. More
Used Car Purchase My mother and I came into the dealership seeking a specific vehicle and the first person we encountered was Mr. Sanchez. He then led us inside the fac My mother and I came into the dealership seeking a specific vehicle and the first person we encountered was Mr. Sanchez. He then led us inside the facility and took care of us from that point on. In the end, everything worked out and we got exactly what we came for. We definitely recommend Mr. Sanchez if you need any type of assistance! More
New 2018 Acura TLX A-Spec I've been looking at purchasing a new car since about November 2017 and was targeting a buy date of March 2018. I went to the dealership just to look I've been looking at purchasing a new car since about November 2017 and was targeting a buy date of March 2018. I went to the dealership just to look at the TLX A-Spec after doing some internet research comparisons with other vehicles, and Pete was the first person that came up to me. He was very friendly and non-confrontational. He offered me a test-drive of the vehicle and I instantly fell in love with the car. He was very knowledgeable about all aspects of the vehicle, and I liked his "no-pressure" style of salesmanship. From then on, I only wanted to deal with him, and have had a marvelous car-buying experience. You have earned an Acura customer for life, largely in part due to Pete's relaxed personality and friendly attitude. I would hands-down definitely recommend Mr. Sanchez if you are in the market for a car! More