
John Eagle Acura
Houston, TX
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700 Reviews of John Eagle Acura
Excellent support JaVon was very knowledgeable about the new car, even though it was only available for a few days being a 2019 model. Appreciated him working to find JaVon was very knowledgeable about the new car, even though it was only available for a few days being a 2019 model. Appreciated him working to find just the right model and able to show me the newest features. He worked with us in selecting the options and appraisal of our old Acura model for the trade-in. No hassle, no pressure, and very courteous. More
Pleasant experience I bought a Certified Acura ILX for my wife. JaVon was very helpful and informative, so the buying experience was very positive. I would recommend JaVo I bought a Certified Acura ILX for my wife. JaVon was very helpful and informative, so the buying experience was very positive. I would recommend JaVon and John Eagle Acura, and I would definitely shop here again. More
Excellent Customer Service JaVon was great to work with - he was helpful and responsive. Trading in my lease for a new one was easy and quick and the price was great. John Eag JaVon was great to work with - he was helpful and responsive. Trading in my lease for a new one was easy and quick and the price was great. John Eagle Acura is a top notch dealership and I wouldn't go anywhere else. More
Very quick and fast decisions Purchase process made very simple and easy. Price was nicely negotiated and the Management kept my word. Very Aggressive Sales team at John Eagle Acur Purchase process made very simple and easy. Price was nicely negotiated and the Management kept my word. Very Aggressive Sales team at John Eagle Acura. Overall experience was very good. The Finance team Pulled a Hard enquiry which didnot make any sense because I was getting my Loan from another Bank. They also couldnot explain it properly when I asked. More
Great Experience JaVon was a pleasure to work with. He understood my buying style and was very accommodating by respecting my time and working hard to make sure there JaVon was a pleasure to work with. He understood my buying style and was very accommodating by respecting my time and working hard to make sure there was an F&I representative ready to finalize the transaction. I would not hesitate to recommend him to friends and family that are in the market for a new car! Thom was also great. Very efficient and pleasant. More
Service Javon did a wonderful job on meeting my expectation and giving me the best customer service. Took time to make sure I would be very happy with my purc Javon did a wonderful job on meeting my expectation and giving me the best customer service. Took time to make sure I would be very happy with my purchase More

Awesome LaVon Martin was an excellent salesman. He took such good care of us. I will buy from him again. It was the beat buying experience I have had. LaVon Martin was an excellent salesman. He took such good care of us. I will buy from him again. It was the beat buying experience I have had. More
Could not repair Bought a new 2017 Acura MDX. Has a feature called idle engine stop. Engine stops running when you stop at a light/stop sign/ heavy traffic etc. It did Bought a new 2017 Acura MDX. Has a feature called idle engine stop. Engine stops running when you stop at a light/stop sign/ heavy traffic etc. It did not work. Took to dealer on three separate occasions. They would say nothing was wrong with it, it was my driving, battery temperature, weather etc. Even though they said they did nothing because nothing was wrong with it, it always worked when I picked up my vehicle. Would work fine until the first time I shut the engine off. Then it would quit working. On my last visit they gave me a list of 20-30 conditions in which the system would not work. I read them and commented to the service manager "looks like a list of excuses", he said "yep". Just crappy service. Sold the car with 2000 miles on it. Bought another brand, model with the same feature. Works fine all the time. More
Pleasure to buy here Our sales person JaVon was really nice and helpful with the car and knew everything about all the features. He paid attention to all the details and Our sales person JaVon was really nice and helpful with the car and knew everything about all the features. He paid attention to all the details and took care of us throughout the process. The car that I wanted to test drive was ready when we arrived and I wasn’t pushed to try a different model or purchase additional upgrades. More
Returning Customer We bought our first Acura from John Eagle 7 years ago. We had a great experience then and we did not hesitate to come back when it was time to trade i We bought our first Acura from John Eagle 7 years ago. We had a great experience then and we did not hesitate to come back when it was time to trade in for a new one. The service at this dealership is fantastic, they make the whole buying experience very easy and pleasant. More