John Eagle Acura
Houston, TX
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698 Reviews of John Eagle Acura
Javon and Thuc were efficient and accommodating I was very pleased with Javon and Thuc's desire to make me a satisfied purchaser, Charles, was also very helpful, especially on the trade in. The reas I was very pleased with Javon and Thuc's desire to make me a satisfied purchaser, Charles, was also very helpful, especially on the trade in. The reason the dealership did not get a 5 star is I am vehemently against being forced to buy things I do not want: such as Kahu, Road Hazzard Warranty, key replacement, collision deductible, wheel locks and tinted windows - even if lowered to cost. That is the one thing that made me want to stop and check out other dealers, but I went ahead with the deal this time. This did not reflect on Javon and Thuc as they removed some things not on the car and tried to lower the price on others. More
Easy process, great inventory,knowledgeable salesman Easy car buying process, great inventory to choose.,knowledgeable sales staff , comfortable waiting area, clean bathroom. This is my second Acura MDX. Easy car buying process, great inventory to choose.,knowledgeable sales staff , comfortable waiting area, clean bathroom. This is my second Acura MDX. Great comfortable car for individual or family More
Preventive maintenance Service advisor was excellent. Car wash department needs improvement. I know it was complementary but it is part of the service and I wasn’t pleas Service advisor was excellent. Car wash department needs improvement. I know it was complementary but it is part of the service and I wasn’t pleased with the result. More
Great service by Jarrett and service department Everyone was friendly, kind and courteous. Glad they have a new coffe machine that offers choices while I sit and wait for car. the seating is comfort Everyone was friendly, kind and courteous. Glad they have a new coffe machine that offers choices while I sit and wait for car. the seating is comfortable. Wish there were plugs for computer and phones to charge. More
2013 MDX issue at 45mph Took our 2013 MDX for service regarding a hesitation at 45mph. I spoke with Brad and others in the service department. They listened to my concerns an Took our 2013 MDX for service regarding a hesitation at 45mph. I spoke with Brad and others in the service department. They listened to my concerns and mentioned a possible TSB that may fix the problem. They were great to work with and got the MDX back after the TSB service appears to have solved the problem. More
Excellent Service! Went above and beyond when I was stranded with a dead battery! Awesome service! Will come back for all my service Beyond expectations The shop Went above and beyond when I was stranded with a dead battery! Awesome service! Will come back for all my service Beyond expectations The shop Forman was kind and extremely helpful More
Loyal Acura I always have a AWESOME experience when I go in for service. My service advisor BRADLEY BOB is always GREAT. He keeps me informed of what's going on c I always have a AWESOME experience when I go in for service. My service advisor BRADLEY BOB is always GREAT. He keeps me informed of what's going on concerning my vehicle. More
Comments on good service I was greeted with very friendly people the day I arrived great service. My service was performed in a timely matter. Thanks keep up the great work!! I was greeted with very friendly people the day I arrived great service. My service was performed in a timely matter. Thanks keep up the great work!!! More
Good service this time. New service specialist very professional. Had some difficulty getting replies from Eric Younger and sales Re MDX spare tire until Mr Reese intercede New service specialist very professional. Had some difficulty getting replies from Eric Younger and sales Re MDX spare tire until Mr Reese interceded Mr Alviar was very helpful once Mr Reese understood my issues. More
Very professional I was a little apprehensive about my car repair but Jackie, Art and the rest of the team made it a pleasant experience. A very professional team. I was a little apprehensive about my car repair but Jackie, Art and the rest of the team made it a pleasant experience. A very professional team. More