John Eagle Acura

MDX repair at Acura service center The staff was courteous and took his time to explain the issue with the car. When an issue arose, he was patience with us and escalated the issue to t The staff was courteous and took his time to explain the issue with the car. When an issue arose, he was patience with us and escalated the issue to the appropriate team More

Service review I got a good service for my MDX at John Eagle Acura recently. The advisor (Bradley Bob) was very helpful to explain detail service required for my car I got a good service for my MDX at John Eagle Acura recently. The advisor (Bradley Bob) was very helpful to explain detail service required for my car. The car loaner process was fast. Staff are very professional to handle customer’s requests. More

Javon and Thuc were efficient and accommodating I was very pleased with Javon and Thuc's desire to make me a satisfied purchaser, Charles, was also very helpful, especially on the trade in. The reas I was very pleased with Javon and Thuc's desire to make me a satisfied purchaser, Charles, was also very helpful, especially on the trade in. The reason the dealership did not get a 5 star is I am vehemently against being forced to buy things I do not want: such as Kahu, Road Hazzard Warranty, key replacement, collision deductible, wheel locks and tinted windows - even if lowered to cost. That is the one thing that made me want to stop and check out other dealers, but I went ahead with the deal this time. This did not reflect on Javon and Thuc as they removed some things not on the car and tried to lower the price on others. More

Easy process, great inventory,knowledgeable salesman Easy car buying process, great inventory to choose.,knowledgeable sales staff , comfortable waiting area, clean bathroom. This is my second Acura MDX. Easy car buying process, great inventory to choose.,knowledgeable sales staff , comfortable waiting area, clean bathroom. This is my second Acura MDX. Great comfortable car for individual or family More

Preventive maintenance Service advisor was excellent. Car wash department needs improvement. I know it was complementary but it is part of the service and I wasn’t pleas Service advisor was excellent. Car wash department needs improvement. I know it was complementary but it is part of the service and I wasn’t pleased with the result. More

Great service by Jarrett and service department Everyone was friendly, kind and courteous. Glad they have a new coffe machine that offers choices while I sit and wait for car. the seating is comfort Everyone was friendly, kind and courteous. Glad they have a new coffe machine that offers choices while I sit and wait for car. the seating is comfortable. Wish there were plugs for computer and phones to charge. More

2013 MDX issue at 45mph Took our 2013 MDX for service regarding a hesitation at 45mph. I spoke with Brad and others in the service department. They listened to my concerns an Took our 2013 MDX for service regarding a hesitation at 45mph. I spoke with Brad and others in the service department. They listened to my concerns and mentioned a possible TSB that may fix the problem. They were great to work with and got the MDX back after the TSB service appears to have solved the problem. More

Excellent Service! Went above and beyond when I was stranded with a dead battery! Awesome service! Will come back for all my service Beyond expectations The shop Went above and beyond when I was stranded with a dead battery! Awesome service! Will come back for all my service Beyond expectations The shop Forman was kind and extremely helpful More

Loyal Acura I always have a AWESOME experience when I go in for service. My service advisor BRADLEY BOB is always GREAT. He keeps me informed of what's going on c I always have a AWESOME experience when I go in for service. My service advisor BRADLEY BOB is always GREAT. He keeps me informed of what's going on concerning my vehicle. More

Comments on good service I was greeted with very friendly people the day I arrived great service. My service was performed in a timely matter. Thanks keep up the great work!! I was greeted with very friendly people the day I arrived great service. My service was performed in a timely matter. Thanks keep up the great work!!! More