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John Eagle Acura
Houston, TX
700 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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700 Reviews of John Eagle Acura
September 20, 2018
Unethical Practices Buyer beware... we drove from Austin with an agreed lease payment in writing and communicated verbally. I talked to 3 different people at the dealers Buyer beware... we drove from Austin with an agreed lease payment in writing and communicated verbally. I talked to 3 different people at the dealership to confirm all the numbers as it’s a 5 hour round trip. When we get there we were crushed to find out that the dealership would not honor the agreed upon price. Classic bait and switch. Be aware when dealing with this Unscrupulous dealership. To top it off, the sales manager did not even respect us enough to come tell us they screwed up. Typical manager not wanting to deal with his mistake. Stay away, stay far away from these guys—you have been warned. More
by Hard rock
Employees Worked With
German Fuentes
September 18, 2018
Car Acura Service Excellent service at Jihn Eagle. They always deliver as promised. Great explanation of any problems and possible solutions.i would recommend them for Excellent service at Jihn Eagle. They always deliver as promised. Great explanation of any problems and possible solutions.i would recommend them for your Acura needs. More
by Car1
Employees Worked With
Andre's Charry. 5 Stars, Eric Younger, Jesus Montes, John Eagle Acura
September 12, 2018
I was in and out in 1.5 hours. Jarrett stepped up for Scott while he was out and I was very pleased. They always take good care of me when I come in. Jarrett stepped up for Scott while he was out and I was very pleased. They always take good care of me when I come in. More
by Sbarnes123
Employees Worked With
Scott and Jarrett
September 07, 2018
Always treated like VIP I’ve been getting my Acura serviced since I purchased my Acura and Eric Younger has pretty much been my service advisor since I purchased my Acura. Ea I’ve been getting my Acura serviced since I purchased my Acura and Eric Younger has pretty much been my service advisor since I purchased my Acura. Each time I received great quality and VIP service! I appreciate the ability to schedule my appointment online and that I can easily communicate with my service advisor. I’m looking to purchase a new Acura and I intend to shop with John Eagle again! More
by norris097
Employees Worked With
TJ Morin, Eric Younger, Jesus Montes, John Eagle Acura
September 05, 2018
World class service!! 14 years and counting dealing with John Eagle Acura. Best staff, fair and honest. Highly recommend asking for Jafar for sales, Eric for service and T 14 years and counting dealing with John Eagle Acura. Best staff, fair and honest. Highly recommend asking for Jafar for sales, Eric for service and Thomm for finance More
by Dwoods1192
Employees Worked With
Thom Chau, Jafar Ahmed, Eric Younger
August 28, 2018
2018 Acura RDX Tech Package Great salesmanship, negotiating and customer service. The dealership itself is clean and is packed with amenities. Fully satisfied with vehicle purcha Great salesmanship, negotiating and customer service. The dealership itself is clean and is packed with amenities. Fully satisfied with vehicle purchased. The car is clean and up to standards. More
by thnguyen0206
Employees Worked With
Mike Tran, John Eagle Acura
August 25, 2018
Not willing to work with insurance. Very expensive labor costs and not willing to work with insurance company at all. Don’t take your car to there and I bought my car from them too. Very expensive labor costs and not willing to work with insurance company at all. Don’t take your car to there and I bought my car from them too. More
by Sumurai83
Employees Worked With
Jarrett
August 24, 2018
50 k service It is a great experience working with Scott. He is thorough, answers all questions I have and is very knowledgeable of all Acura products. Excellent It is a great experience working with Scott. He is thorough, answers all questions I have and is very knowledgeable of all Acura products. Excellent communications. More
by Markanchondo
Employees Worked With
Scott Shehy
August 22, 2018
Oil change and tire rotation I was going to be charged regular pricing ($200 something) for the service as I was told the vehicle was not purchased from this dealership which soun I was going to be charged regular pricing ($200 something) for the service as I was told the vehicle was not purchased from this dealership which sounds strange. Is this correct? But was charged discounted pricing. I bought the vehicle from a dealership in Westmont, IL (McGrath Acura). More
by sansarie
Employees Worked With
Scott Shelley
August 21, 2018
Dead Battey Car was towed to the dealership early afternoon. Battery was replaced and car washed. Got my car back within a few hours! Very pleased with the ser Car was towed to the dealership early afternoon. Battery was replaced and car washed. Got my car back within a few hours! Very pleased with the service! More
by KAG
Employees Worked With
Jesus Montes
