John Eagle Acura
Houston, TX
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697 Reviews of John Eagle Acura
Always treated like VIP I’ve been getting my Acura serviced since I purchased my Acura and Eric Younger has pretty much been my service advisor since I purchased my Acura. Ea I’ve been getting my Acura serviced since I purchased my Acura and Eric Younger has pretty much been my service advisor since I purchased my Acura. Each time I received great quality and VIP service! I appreciate the ability to schedule my appointment online and that I can easily communicate with my service advisor. I’m looking to purchase a new Acura and I intend to shop with John Eagle again! More
World class service!! 14 years and counting dealing with John Eagle Acura. Best staff, fair and honest. Highly recommend asking for Jafar for sales, Eric for service and T 14 years and counting dealing with John Eagle Acura. Best staff, fair and honest. Highly recommend asking for Jafar for sales, Eric for service and Thomm for finance More
2018 Acura RDX Tech Package Great salesmanship, negotiating and customer service. The dealership itself is clean and is packed with amenities. Fully satisfied with vehicle purcha Great salesmanship, negotiating and customer service. The dealership itself is clean and is packed with amenities. Fully satisfied with vehicle purchased. The car is clean and up to standards. More
Not willing to work with insurance. Very expensive labor costs and not willing to work with insurance company at all. Don’t take your car to there and I bought my car from them too. Very expensive labor costs and not willing to work with insurance company at all. Don’t take your car to there and I bought my car from them too. More
50 k service It is a great experience working with Scott. He is thorough, answers all questions I have and is very knowledgeable of all Acura products. Excellent It is a great experience working with Scott. He is thorough, answers all questions I have and is very knowledgeable of all Acura products. Excellent communications. More
Oil change and tire rotation I was going to be charged regular pricing ($200 something) for the service as I was told the vehicle was not purchased from this dealership which soun I was going to be charged regular pricing ($200 something) for the service as I was told the vehicle was not purchased from this dealership which sounds strange. Is this correct? But was charged discounted pricing. I bought the vehicle from a dealership in Westmont, IL (McGrath Acura). More
MDX repair at Acura service center The staff was courteous and took his time to explain the issue with the car. When an issue arose, he was patience with us and escalated the issue to t The staff was courteous and took his time to explain the issue with the car. When an issue arose, he was patience with us and escalated the issue to the appropriate team More
Dead Battey Car was towed to the dealership early afternoon. Battery was replaced and car washed. Got my car back within a few hours! Very pleased with the ser Car was towed to the dealership early afternoon. Battery was replaced and car washed. Got my car back within a few hours! Very pleased with the service! More
Service review I got a good service for my MDX at John Eagle Acura recently. The advisor (Bradley Bob) was very helpful to explain detail service required for my car I got a good service for my MDX at John Eagle Acura recently. The advisor (Bradley Bob) was very helpful to explain detail service required for my car. The car loaner process was fast. Staff are very professional to handle customer’s requests. More
Javon and Thuc were efficient and accommodating I was very pleased with Javon and Thuc's desire to make me a satisfied purchaser, Charles, was also very helpful, especially on the trade in. The reas I was very pleased with Javon and Thuc's desire to make me a satisfied purchaser, Charles, was also very helpful, especially on the trade in. The reason the dealership did not get a 5 star is I am vehemently against being forced to buy things I do not want: such as Kahu, Road Hazzard Warranty, key replacement, collision deductible, wheel locks and tinted windows - even if lowered to cost. That is the one thing that made me want to stop and check out other dealers, but I went ahead with the deal this time. This did not reflect on Javon and Thuc as they removed some things not on the car and tried to lower the price on others. More