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John Eagle Acura
Houston, TX
697 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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697 Reviews of John Eagle Acura
October 06, 2018
Great car, outstanding service We strongly recommend Rick when considering a car purchase. He was knowledgeable and customer service seemed to be his passion. He went above and beyo We strongly recommend Rick when considering a car purchase. He was knowledgeable and customer service seemed to be his passion. He went above and beyond to ensure our family was set In out new car purchase. In addition, we met Eric in service who swiftly and efficiently addressed our concerns. He went above and beyond in helping us get our car serviced. He was extremely knowledgeable and got us moving quickly leaving no issue open. Eric cared about the quality and customer ecperience of having our car serviced. When buying a car you want to make sure you got the people to back it and we felt in great hands. More
by lvolshonok
Employees Worked With
Eric Younger, Rick Canales
October 04, 2018
Great sales guy! I was very satisfied with William Dung, he was outstanding... genuinely patient, answered all questions, very poliite, but must important he never put I was very satisfied with William Dung, he was outstanding... genuinely patient, answered all questions, very poliite, but must important he never put pressure on us to buy the car, as some sales guys do. He took the time to show, explain and compare other trims. More
by AcuraMDX
Employees Worked With
William Dung
October 01, 2018
Good Sales Rep Bobby was very helpful and informative in the negotiation process (Acura TLX, 2019). Thank you, Bobby for your time and patience with everything. Mic Bobby was very helpful and informative in the negotiation process (Acura TLX, 2019). Thank you, Bobby for your time and patience with everything. Michelle O More
by Mich.O
Employees Worked With
Bobby Maher
September 27, 2018
Awesome customer service Service manager Khan Vu is awesome. Took care of the issue of my car quickly. Loaner car is not an issue. Always available for the customers Service manager Khan Vu is awesome. Took care of the issue of my car quickly. Loaner car is not an issue. Always available for the customers More
by Tubay
Employees Worked With
Kahn Vu
September 24, 2018
Smooth and fast new car buying experience Thanks to Edgar Lopez who provided me with great service from beginning to end! I got an RDX for a decent price. I decided to buy Acura again after pu Thanks to Edgar Lopez who provided me with great service from beginning to end! I got an RDX for a decent price. I decided to buy Acura again after putting 180,000 miles on my 2008 TL, which is still going strong. More
by N.T.
Employees Worked With
Edgar Lopez, Thom Chau, German Fuentes
September 24, 2018
Positive experience at John Eagle Acura My questions were answered promptly, I was treated with respect and courtesy and the must important factor was the transaction was made easy and painl My questions were answered promptly, I was treated with respect and courtesy and the must important factor was the transaction was made easy and painless: More
by Garc123
Employees Worked With
Rick Canales
September 24, 2018
Service The Service was very good. Thank you Eric younger. Friendly and timing was good. I will be back for other services in the future yes The Service was very good. Thank you Eric younger. Friendly and timing was good. I will be back for other services in the future yes More
by Karlie1993
Employees Worked With
Eric Younger
September 20, 2018
Unethical Practices Buyer beware... we drove from Austin with an agreed lease payment in writing and communicated verbally. I talked to 3 different people at the dealers Buyer beware... we drove from Austin with an agreed lease payment in writing and communicated verbally. I talked to 3 different people at the dealership to confirm all the numbers as it’s a 5 hour round trip. When we get there we were crushed to find out that the dealership would not honor the agreed upon price. Classic bait and switch. Be aware when dealing with this Unscrupulous dealership. To top it off, the sales manager did not even respect us enough to come tell us they screwed up. Typical manager not wanting to deal with his mistake. Stay away, stay far away from these guys—you have been warned. More
by Hard rock
Employees Worked With
German Fuentes
September 18, 2018
Car Acura Service Excellent service at Jihn Eagle. They always deliver as promised. Great explanation of any problems and possible solutions.i would recommend them for Excellent service at Jihn Eagle. They always deliver as promised. Great explanation of any problems and possible solutions.i would recommend them for your Acura needs. More
by Car1
Employees Worked With
Andre's Charry. 5 Stars, Eric Younger, Jesus Montes, John Eagle Acura
September 12, 2018
I was in and out in 1.5 hours. Jarrett stepped up for Scott while he was out and I was very pleased. They always take good care of me when I come in. Jarrett stepped up for Scott while he was out and I was very pleased. They always take good care of me when I come in. More
by Sbarnes123
Employees Worked With
Scott and Jarrett
