John Eagle Acura
Houston, TX
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697 Reviews of John Eagle Acura
very good experience Service advisor was very helpful in getting me the right service that my car was due for. He explained everything and had a my car ready when he said Service advisor was very helpful in getting me the right service that my car was due for. He explained everything and had a my car ready when he said it would be. More
45k service Always enjoy workin with Scott and the team. No surprise, quick service, always kept up to date and made sure I was comfortable while I waited. Always enjoy workin with Scott and the team. No surprise, quick service, always kept up to date and made sure I was comfortable while I waited. More
Excellent salesmanship by Mahamane Maiga Excellent and courteous service. We closed the in less than half an hour. Either my offer too good or Acura accepted my offer. I think Acura and Maham Excellent and courteous service. We closed the in less than half an hour. Either my offer too good or Acura accepted my offer. I think Acura and Mahamane did a very good job in closing the deal. More
New Car Purchase The purchase experience was painless, quick and fair. The dealership does a good job explaining the benefits of the vehicle and their sales associate The purchase experience was painless, quick and fair. The dealership does a good job explaining the benefits of the vehicle and their sales associate was very helpful. Would definitely recommend John Eagle Acura. More
Good experience as always A good service experience for the 30K miles service. All the required stuff was well explained and car was ready at promised time. Service reception a A good service experience for the 30K miles service. All the required stuff was well explained and car was ready at promised time. Service reception area is fantastic although I used a loaner this time. More
Best Service Mr Martin was patient with my wife as she looked for options for another suv. He listened to our needs and suggested an option that we had not thought Mr Martin was patient with my wife as she looked for options for another suv. He listened to our needs and suggested an option that we had not thought of. We paid much more than initially planned but are very happy with our purchase and the service we received. After the sale JaVon even come out to our house to help pair our Home Link devices and go over features once again. JaVon will be the one that my family and friends will go to when looking for a new vehicle! Ask for JaVon Martin and you will not be disapointed! More
Fabulous experience JaVon is wonderful to work with, putting customer experience first!!! He is very knowledgeable and professional, and I hope to work with him agai JaVon is wonderful to work with, putting customer experience first!!! He is very knowledgeable and professional, and I hope to work with him again in the future. Thom Chau is also wonderful to work with-professional, customer drive with a calming presence. Jarrett is always my go to for that last few years. I could not say enough amazing things about my experience with Jarrett each time. Thank you all More
Listen to customer My salesperson was great. However, I specifically asked multiple times not to run my credit as I was already approved through my credit union (one in My salesperson was great. However, I specifically asked multiple times not to run my credit as I was already approved through my credit union (one in which the dealership partners). They did not listen and as a result, I have 2 additional pulls of my credit report. I have excellent credit and an excellent rating in every category except Recent Inquiries, which is now Good instead of Excellent. Please listen to customers that do not need you to seek a better rate. With all discounts through my credit union, I received a huge rate discount and did not need additional pulls of my report. - Other than this issue which will follow me for 2 full years, I was pleased with the buying process. More
Outstanding customer service and repairs. Eric Younger has been handling my service business for years. He has always been very professional representing John Eagle Acura but he also has grea Eric Younger has been handling my service business for years. He has always been very professional representing John Eagle Acura but he also has great customer service skills by making his customers feel they are his most important client. More
Good service Just replacing the battery under warranty . Every thing went smoothly and very fast without any problem. I am very happy that there was not any charge Just replacing the battery under warranty . Every thing went smoothly and very fast without any problem. I am very happy that there was not any charge on the replacement battery More