John Eagle Acura

Best car buying experience! JaVon took the pain out of the car buying process. He was incredibly knowledgeable, straight forward, professional and patient. A 5 star rating isn’t JaVon took the pain out of the car buying process. He was incredibly knowledgeable, straight forward, professional and patient. A 5 star rating isn’t high enough!! I would recommend him over and over! More

Overall a good experience I live around 2 hours drive from John Eagle Acura. I started initial negotiation with the internet sales department, after finding out a car I was int I live around 2 hours drive from John Eagle Acura. I started initial negotiation with the internet sales department, after finding out a car I was interested in was in stock. They were responsive in the beginning, but when I tried to reach to an agreement about the sale price, the responsiveness became lesser, even though I explained that since I’m coming from far away I’m not planning on making the trip for noting. After contacting the GSM, German, the process became super smooth. We got to an agreement about the price, he verified there are no credit issues and when I got to the dealership everything went very smoothly. JaVon was waiting for my arrival. He prepared the car, waited until on the sale documents will be signed and briefly explained about the car features, though it was very close to the dealership closing, Overall the experience was good. I recommend the dealership to anyone interested in an Acura. When the times comes to replace a car I will surely consider them again, More

Easy and accommodating Jarrett is the guy I go to. He takes care of my car and lets me know when service is due. I would not go anywhere else. Jarrett is great . Jarrett is the guy I go to. He takes care of my car and lets me know when service is due. I would not go anywhere else. Jarrett is great . More

Unexpected surprise We had our MDX services and on our way out, the cashier gave me and my daughter red roses!! The staff are friendly and accommodating. We had our MDX services and on our way out, the cashier gave me and my daughter red roses!! The staff are friendly and accommodating. More

Great service Changed my appointment that day and the very friendly staff accommodated me. Great service and a comfortable waiting area. Very quick and profession Changed my appointment that day and the very friendly staff accommodated me. Great service and a comfortable waiting area. Very quick and professional as well. More

Excellent Dealership and Service Department I depend on John Eagle Acura and my Service Consultant Scott Sheley to take complete care of my TLX, that in June, 2019 will be 4 years old. I have b I depend on John Eagle Acura and my Service Consultant Scott Sheley to take complete care of my TLX, that in June, 2019 will be 4 years old. I have been driving Honda products for many years but once I got a taste of the Acura, this is my second, it’s the only car I drive. The service has consisted of “please check things over” and the recommended schedule. It’s important to me to have reliable transportation that holds its value and I personally enjoy quality and extra perks that make me feel spoiled rotten. I’m thankful for a Dealership that takes total care of my car, even after purchase. Signed: love to drive More

Poor customer relationship Refused Overnight deposit refund of $1000 on vehicle not accepted on final inspection good will deposit given pending final sale. Research revealed pr Refused Overnight deposit refund of $1000 on vehicle not accepted on final inspection good will deposit given pending final sale. Research revealed problem unacceptable. No possession ever claimed More

Lease Trade We have been customers of John Eagle Acura for some time. We are on our 3rd vehicle from this dealership and can't say enough about our experience th We have been customers of John Eagle Acura for some time. We are on our 3rd vehicle from this dealership and can't say enough about our experience there and personnel. Everyone we meet is friendly and happy to assist even if not working with you. While we are still working through the details of our lease trade, I fully expect to be driving off in a new vehicle by weeks end. Our sales representative, JaVon Martin, is super knowledgeable and had answers to our questions. We popped in and he gave us all of his attention and considerations. The leasing finance office is top notch! If you are considering a lease or purchase, John Eagle Acura should be your dealership. Be sure to ask for JaVon Martin! More

Excellent service JaVon was so great to work with, very patient and could easily pick up on queues when I was indecisive about what I wanted. Highly recommend him! JaVon was so great to work with, very patient and could easily pick up on queues when I was indecisive about what I wanted. Highly recommend him! More

First Service My experience was very good. Timely manner and helpful. That is all I have to say. Also, Jackie York was very nice to work with. My experience was very good. Timely manner and helpful. That is all I have to say. Also, Jackie York was very nice to work with. More