Back

John Eagle Acura

Houston, TX

2.1
700 Reviews

16015 Katy Freeway

Houston, TX

77094

Directions

By Type

700 Reviews of John Eagle Acura

January 28, 2019

Excellent Everyone was very friendly. Mahamane and Khera couldn’t of been anymore helpful in every way! I would definitely recommend you go and ask for them. More

by Aochoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahamane Maiga, Khera
Jan 29, 2019 -

John Eagle Acura responded

Aochoa, thank you for the kind endorsement of your experience with us! Thank for mentioning Mahamane and Khera! We greatly appreciate your note and look forward to serving you additionally next time! Thanks again!

January 28, 2019

Error in Final Docs Finalized the deal at John Eagle Acura with Mike Tran, the salesman and German Fuentes, general manager. Agreement was to provide a discount on the ac More

by docgas63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Tran, German Fuentes
Jan 29, 2019 -

John Eagle Acura responded

David, we apologize that there was some mixup in your paperwork regarding accessories and sorry to hear that you feel mis-treated in the final agreement. We're passing the note to ownership and senior management for review and appreciate your feedback.

January 26, 2019

Excellent experience Since we arrived in Houston it is the third time we have an Acura vehicle. The vehicles are really excellent concerning features, performance, etc. Bu More

by Monica Costa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JaVon Martin
Jan 27, 2019 -

John Eagle Acura responded

Monica, thank you so much for the raving review of working with JaVon! We greatly appreciate your praise and will be sure to pass the note along. We appreciate it look forward to serving you additionally next time. Thanks again!

January 25, 2019

52500 mile Acura RDX service I was very pleased with my service on Jan 18. Eric Younger managed my car & expectations well. I was pleased at Eric's effort to get me a loaner car, More

by Robert Sorley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sorley, Eric Younger
Jan 25, 2019 -

John Eagle Acura responded

Thanks, Robert! We appreciate your 5-star rating and mention of Eric! We look forward to serving you next time. Have a great weekend! Thanks again.

January 23, 2019

Car purchase We had very good experience with John Eagle Acura in Katy TX. Our sales person, Ali Shahib, was very helpful on selecting a car for us. His method of More

by Acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Shahid
Jan 23, 2019 -

John Eagle Acura responded

Congrats on your new car and thank you for leaving feedback. We're pleased to hear that Ali was able to provide you a 5-star experience. Thanks again and see you next time!

January 23, 2019

45000 miles service Scott Shelley did a great job on my car. Thank you very much. I would recommend this dealer to all my friends. Keep up the good work. More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shelley
Jan 23, 2019 -

John Eagle Acura responded

Heather, thank you for stopping by to note your experience with Scott! We're pleased to see you had a 5-star visit and we look forward to serving you additionally next time. Thanks again!

January 22, 2019

Excellent service Well prepared in service dept. pleasant and helpful. They made me comfortable and got my work done as quick as possible. Sort Aheley is great to wor More

by Carguy01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shelly, John Eagle Acura
Jan 23, 2019 -

John Eagle Acura responded

Carguy01, thank you for the feedback and mention of your recent service! We appreciate your note and look forward to the next opportunity to serve you. Thanks again!

January 21, 2019

Wiley We are so happy to see Jackie back on the John Eagle service team. He always takes the time to explain to my female self what's going on with my old A More

by Joywiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie , John Eagle Acura
Jan 22, 2019 -

John Eagle Acura responded

Joywiley, thank you for the endorsement and mention of Jackie! We appreciate you taking the time to share a note. See you next time! Thanks again.

January 11, 2019

Javon Martin He was a wonderful sales person. Straight forward, honest, and very knowledgeable. He is a true asset to the John eagle team. This is our third car fr More

by scott.scerbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JaVon Martin
Jan 12, 2019 -

John Eagle Acura responded

Scott, thank you for taking the time to rate your experience and mention JaVon. We appreciate your 5-stars and kind feedback! Congrats on your third vehicle form us! We appreciate you. Have a lovely weekend!

January 10, 2019

Service Jackie York is a great service representative. He is always very courteous and knowledgeable about my automobile and service needs. He is great. I h More

by Danawor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie York
Jan 11, 2019 -

John Eagle Acura responded

Danawor, we greatly appreciate your 5-star rating and feedback mentioning Jackie. We look forward to serving you additionally next time. Have a great weekend!

...
29
...