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John Eagle Acura

Houston, TX

2.2
697 Reviews

16015 Katy Freeway

Houston, TX

77094

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697 Reviews of John Eagle Acura

March 08, 2019

Great customer service. Abba Toure is amazing. He helped me through the entire process. He went above and beyond to assist me even though it was only his first week More

by Kmille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abba Toure, John Eagle Acura
Mar 08, 2019 -

John Eagle Acura responded

Kmille, thank you for sharing! We're pleased that Abba was able to provide you an excellent experience. Let us know when we may assist you next. Thanks again!

March 07, 2019

Awesome!! Great team focused on the customer Edgar Lopez, TJ Morin, Tom Chau and Eric Younger were professional and extremely helpful in the car buying experience. I would go to combateith those More

by 1SG T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Lopez, Thom Chau, TJ Morin, Eric Younger, Jesus Montes
Mar 08, 2019 -

John Eagle Acura responded

Thank you kindly for stopping by to share positive feedback regarding Edgar, TJ, Tom and Eric! We appreciate your business and your feedback. See you next time! Thanks again.

March 04, 2019

Great This dealership is a no nonsense dealership. Everyone there is very efficient and doesn’t give you the runaround to very good experience you tell him More

by Mandy6715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thom Chau, JaVon Martin
Mar 05, 2019 -

John Eagle Acura responded

Mandy, thanks for your 5-star praise and mention of JaVon and Thom! We greatly appreciate your feedback and look forward to serving you on your next visit. Thanks again!

March 01, 2019

Good & honest service Before Russell scheduled my appointment, I had called him 3x to ask about service & service specials. If he didn't know the answer, he asked an advise More

by Badgers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sheley (Service adviser) Russell (Coordinator)
Mar 02, 2019 -

John Eagle Acura responded

Badgers, thank you for endorsing the experience with Russell! We're pleased he was able to provide transparent and honest feedback for your questions. Thanks for taking the time to let us know! we look forward to serving you additionally next time. Thanks again!

March 01, 2019

Customer service and responsiveness can't be beat I live in Austin and contacted 4 closer dealerships before expanding my search to John Eagle. I'm so glad I did because they offered the best customer More

by Nbadkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keira - finance manager , JaVon Martin
Mar 02, 2019 -

John Eagle Acura responded

Nbadkins, thanks for going the distance to shop with us at John Eagle Acura! We appreciate your note and want to congratulate you on the RDX! Let us know when we may assist you next time. Thanks again!

February 26, 2019

Daughter tire maintenance Eric Younger and Avery Barksdale have always provided great service to our family. Enjoy working with Eric and Avery. For many years and many cars. M More

by Mitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Barksdale, Eric Younger
Feb 27, 2019 -

John Eagle Acura responded

Mitch, thank you for the 5-star praise and mention of Eric and Avery! We greatly appreciate your positive rating and look forward to the next opportunity to assist you! Thanks again.

February 26, 2019

Awesome Service! Thanks for your superior help! Y'all did a great job helping me out. The Service department is one of the best i have worked with! More

by SpotBlender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Feb 27, 2019 -

John Eagle Acura responded

SpotBlender, we are so pleased to hear that Eric and our team was able to assist you and create a great experience. Thank you for your feedback and let us know when we may assist you next! Thanks again.

February 20, 2019

Great experience Javon and the whole team at John Eagle Acura are wonderful. Really took care of us and so happy with my new RDX. From the time we walked in the door, More

by karendesigns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Bob, JaVon Martin
Feb 20, 2019 -

John Eagle Acura responded

Karendesigns, thank you for noting your experience purchasing a new RDX! Congrats on the new ride and thank you for sharing feedback regarding your experience with JaVon! Thanks again and see you next time.

February 20, 2019

Fantastic Everyone was very helpful and friendly we walked left very happy satisfied costumers. I definitely recommend them to everyone we got exactly what we w More

by Athalia2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
German Fuentes, Keivan Esfandiari, Jafar Ahmed, Eric Younger, Rick Canales, Jesus Montes, Grace Hadlock, JaVon Martin, Dena Blue, John Eagle Acura
Feb 21, 2019 -

John Eagle Acura responded

Athalia2016, thank you for the positive praise and tag of many members of our team! We greatly appreciate your note and feedback and look forward to assisting you in service when the time comes. Thanks again!

February 19, 2019

3rd time buyer at John Eagle Working with JaVon on my 3rd Acura from John Eagle was a great experience. JaVon is very knowledgable about the various models and was able to help m More

by Fan of Acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Younger, JaVon Martin
Feb 20, 2019 -

John Eagle Acura responded

Thank you for purchasing your third vehicle from us! We greatly appreciate your rating and mention of JaVon! Thank you for taking the time to share feedback regarding your experience and let us know when we may assist you next! Thanks again.

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