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John Eagle Acura

Houston, TX

2.2
697 Reviews

16015 Katy Freeway

Houston, TX

77094

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697 Reviews of John Eagle Acura

April 09, 2019

Great experience at John Eagle Acura Dealership for 10 years I have been using this Acura dealer for about ten years now. The service is excellent and the staff works great along with the leadership of Mr. Jesu More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Barksdale, German Fuentes, Eric Younger, Jesus Montes
Apr 10, 2019 -

John Eagle Acura responded

Tony, thank you for the positive rating and tag and mention of Jesus! We appreciate you taking the time to let us know how we did. Thanks again and see you next time! Best wishes!

April 04, 2019

Good service Technician kept me informed as to progress of repairs due to recall . Jackie was friendly and informative. Service area was clean and well organized a More

by Bob123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Apr 05, 2019 -

John Eagle Acura responded

Thank you, Bob123! We appreciate your endorsement and mention of working with Jackie! We look forward to serving you additionally on the next visit. Thanks again!

March 26, 2019

Great service I bought my fourth Acura because of the outstanding service department. Eric Younger has been my service rep for over 10 years. He is always honest, p More

by Linda123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Mar 27, 2019 -

John Eagle Acura responded

Linda123, congrats on your fourth Acura and thank you for the note and mention of Eric! We're pleased that Eric's service has kept you in the brand and we will be sure to pass that note along. Thanks again and see you next time! Best wishes.

March 26, 2019

Broken tire Needed advice to tow my car and fix wheel they helped me with the problem it was a very hard time and Acura made the process much better and help me More

by Alvin53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Montes
Mar 26, 2019 -

John Eagle Acura responded

Alvin53, thanks for sharing praise regarding Jesus! We appreciate your note. See you next time. Thanks again.

March 25, 2019

Excellent, efficient service experience. Routine service visit was handled with efficiency and great customer care. Waited on completion because it was a minor service and I knew the waiting More

by Mac78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Alviar, Jafar Ahmed, Eric Younger, Jesus Montes
Mar 26, 2019 -

John Eagle Acura responded

Mac78, thank you for the 5-stars! We appreciate your praise and endorsement! Let us know when we may assist you next. Thanks again!

March 21, 2019

excelent Dealer hard worker and friendly john Eagle acura is a great dealership i love the atmosphere very friendly employees and with quick and i believe honest service i will not hesitate t More

by EdithT sbg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seydou, John Eagle Acura
Mar 21, 2019 -

John Eagle Acura responded

EdithT sbg, thank you for the 5-stars and mention of working with Seydou! We appreciate your positive feedback. See you next time. Thanks again!

March 17, 2019

Excellent I m very happy to choose this dealer was good services ; also good quality . Was excellent expirience and the sale man Kguyen he is a good help for u More

by Carlosq&
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thom Chau, Jesus Montes
Mar 18, 2019 -

John Eagle Acura responded

Thank you for choosing John Eagle Acura! We're pleased that Thom and Jesus we're able to provide you an excellent experience! Thanks again and see you next time!

March 15, 2019

Car broken into-shattered window Acura service department always goes above and beyond. Fixed my shattered window and detailed my car, like new. As a single parent, needing a loaner c More

by Katy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sheley
Mar 15, 2019 -

John Eagle Acura responded

Katy, thank you for the kind note and mention of your experience working with Scott to get your car back to normal after the break in. We appreciate you taking the time to note the experience! Please let us know when we may assist you next. Thanks again!

March 11, 2019

2016 Porsche Cayman Excellent sales attention by Thuc and attention to details and great sense of urgency on his part. This was the best car buying experience I’ve ever h More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Eagle Acura
Mar 12, 2019 -

John Eagle Acura responded

Gary, thank you for the kind mention and note regarding working with Thuc! We'll be sure to pass the note along and thank you for taking the time to share praise. See you on the next visit. Thanks again!

March 11, 2019

Professional treatment of me and my car. Free loaner car. Frequent status updates 36 mo. Warranty. Homered coupon plus some more saved me $200.00. I will be shopping at John eagle Acura in 2 More

by Bb52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres
Mar 12, 2019 -

John Eagle Acura responded

Bb52, thanks for the note and mention of your recent service. We're pleased to hear it was 5-star and thank you for tagging Andres! See you next time. Thanks again.

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