John Eagle Acura

Exceptional service Scott Shelley always treats his clients with the honesty, thoroughness and respect! I appreciate his willingness to listen and offer advice regarding Scott Shelley always treats his clients with the honesty, thoroughness and respect! I appreciate his willingness to listen and offer advice regarding the service to my vehicle. More

Excellent and Expeditious Service Had brought in 2006 Acura TL to have tire rotation done. Tested afterwards and found all 20 Lug Nuts were way too tight. I have a 4 point Lug Wrench a Had brought in 2006 Acura TL to have tire rotation done. Tested afterwards and found all 20 Lug Nuts were way too tight. I have a 4 point Lug Wrench and it was necessary for me to STAND on the arm and use my full weight (175 LBS) to get the Lug Nuts to release so that I could tighten them to the correct Wheel Nut Torque with my Torque Wrench. This caused two of the arms on the Lug Wrench to bend thus ruining it. I discussed the matter with Eric Spencer and requested that the Dealership replace my damaged Lug Wrench. He not only replaced it, but replaced it with a top of the line Chrome Plated 4 point Metric Lug Wrench and very quickly. It is refreshing to find a business that clearly values its customers and is committed to providing 5 Star Service - they treated me the way I would have treated myself. More

John eagle Acura in Houston Texas Be careful buying from John Eagle Acura. Theyre dishonest in theor pricing and especially if you finance the vehicle, they will MOST DEFINITELY change Be careful buying from John Eagle Acura. Theyre dishonest in theor pricing and especially if you finance the vehicle, they will MOST DEFINITELY change your armotization. They will present you with a payment plan and ask you to sogn. That it's jist a "range" not actual figures. Then later they'll bring you some agreeable figures and ask you to sign if you agree. Later on in the finance office, after paying the nonrefundable deposit. You will be confronted with the 1st payment plan that you signed. Not the 2nd one whulich you actually consented to. It's a trick they use. More

I brought car in regarding taillights We have purchased 6 autos at this dealership and have dealt with the same salesman for most of them. We have also used the same service advisor for We have purchased 6 autos at this dealership and have dealt with the same salesman for most of them. We have also used the same service advisor for almost the entire time. These 2 facts vouch for how well we have been treated for over 20 years. More

Recall s rvice Khan VU is my service manager . He is awesome and takes good care of his customers. Khan demonstrates a supreme customer service. Great to have khan a Khan VU is my service manager . He is awesome and takes good care of his customers. Khan demonstrates a supreme customer service. Great to have khan as my service advisor More

Excellent service You are treated with respect. The staff tell you how long they estimate to work on your car and try to finish before the estimated time. You are tre You are treated with respect. The staff tell you how long they estimate to work on your car and try to finish before the estimated time. You are treated with friendliness, respect and excellence. More

Flexible, reliable, and honest Jarrett does a great job finding a time when I need service for my Acura. He always can find a good time that works for my schedule and if needed, pro Jarrett does a great job finding a time when I need service for my Acura. He always can find a good time that works for my schedule and if needed, provides a loaner Acura so I can continue my work day while the car is being serviced (usually for oil changes). Highly recommend John Eagle Acura! More

2019 MDX Thom was great and very friendly, the sales man Ali was funny and did ok but he acted like we didn’t know what we were talking about when I brought fa Thom was great and very friendly, the sales man Ali was funny and did ok but he acted like we didn’t know what we were talking about when I brought facts up about the sale and our trade in. He was getting angry at the end when he figured out I knew what I was talking about and knew he wasn’t going to get over on me on the sale. For being the biggest dealer in the country I figured the negations would have been a lot simpler. More

Professional,courteous, time efficient I wanted a small used vehicle for a work commuter. I found it at John Eagle Accura. From the time I walked into the showroom I was met by a professio I wanted a small used vehicle for a work commuter. I found it at John Eagle Accura. From the time I walked into the showroom I was met by a professional and courteous salesman who didn’t try to high pressure me. The price was as advertised in Facebook Market and all business was straight forward. I would definitely deal with this dealership again given the chance. More

JaVon was just who we needed I came in with my wife to buy an Acura MDX. We have always been Honda lovers and wanted to extend the love to the luxury line. JaVon helped us make th I came in with my wife to buy an Acura MDX. We have always been Honda lovers and wanted to extend the love to the luxury line. JaVon helped us make that experience count. He never gave up and was helpful in navigating the selection and buying process. I truly recommend him to any buyer out there. More