John Eagle Acura

Perfect & nice assistant I give Acura a good rating because they help and give us the deal close to it as possible and good assistant & nice & helpful employee I give Acura a good rating because they help and give us the deal close to it as possible and good assistant & nice & helpful employee More

Service experience I always have a good experience when leaving my car here. I have bought three cars and never had an issue . Everything is explained to me and no su I always have a good experience when leaving my car here. I have bought three cars and never had an issue . Everything is explained to me and no surprises . More

Let the buyer beware! This dealer does not tell you about all deals available at the time of purchase, even though they may be beneficial to you. They are only interested This dealer does not tell you about all deals available at the time of purchase, even though they may be beneficial to you. They are only interested in pushing the deal they want on you. Got a mailer from Acura about a deal available when I leased my vehicle but was not informed of at the time of leasing. The mailer came after my lease was signed. The owner claims that they did not nor could not know all the ‘deals’ Acura may have. Even though they may not know, they expect you to know. Word of advice, go to Acura.com and be sure you review corporate deals before purchase. Naturally, the dealer will not honor the deal mailed to me by Acura. This is only the most recent problem with this dealership (most notably the wrong vin number on the paperwork caught by the customer, not the dealer) I highly recommend you find another dealer other than JOHN EAGLE ACURA. Buyer beware!!! More

Maintenance Service Jackie York @ John Eagle was very helpful in scheduling, check me & keeping me informed while my car was being serviced. Work was done in a timely man Jackie York @ John Eagle was very helpful in scheduling, check me & keeping me informed while my car was being serviced. Work was done in a timely manner & my car was cleaned. Very satisfied with service More

Scheduled maintenance Good work but a bit expensive. Sometimes difficult to reach a live person at the service department by telephone to ask a question or get an update Good work but a bit expensive. Sometimes difficult to reach a live person at the service department by telephone to ask a question or get an update on my vehicle. Seems like they need to staff up. More

Minor service Scott set me up at 4:00 pm but he wasn’t there, brady is my service rep who served my MDX, he step over to help me on this matter, I will gave him a t Scott set me up at 4:00 pm but he wasn’t there, brady is my service rep who served my MDX, he step over to help me on this matter, I will gave him a thumb up on this case More

Very Pleased The staff here is very professional. This is easily this best experience I have had purchasing a vehicle. This dealership gets all of the best invento The staff here is very professional. This is easily this best experience I have had purchasing a vehicle. This dealership gets all of the best inventory. More

Warranty work on noise from the front end The service team worked hard to identify and fix this rattling noise coming from underneath the front end of my Acura. It was all covered under warra The service team worked hard to identify and fix this rattling noise coming from underneath the front end of my Acura. It was all covered under warranty and the service and professionalism was excellent in handling the issue. More

Worked for the customer My salesman Seydou Keita did a wonderful job working hard to satisfy all my needs. Sales manager worked with me to stay within my budget and finance w My salesman Seydou Keita did a wonderful job working hard to satisfy all my needs. Sales manager worked with me to stay within my budget and finance was informative and helpful. I recommend John Eagle Acura. More

Excellent job Excellent help from Scott Sheley.He is very friendly and helpful. He answered all my questions that I had. Keep up the good work Scott. Excellent help from Scott Sheley.He is very friendly and helpful. He answered all my questions that I had. Keep up the good work Scott. More