John Eagle Acura

Valued customer John eagle values me a customer I am very pleased that I purchased from this dealer. I is my preferred dealership. Keep up the great work. John eagle values me a customer I am very pleased that I purchased from this dealer. I is my preferred dealership. Keep up the great work. More

Sohn Eagle Poor Service The service at John Eagle refused to do work under warranty blaming me for having caused the issue. The clips fastening the bumper to the quarter pan The service at John Eagle refused to do work under warranty blaming me for having caused the issue. The clips fastening the bumper to the quarter panel had come off but John Eagle service person said that this was caused by a scrape on the other side. He refused to cover the clips under warranty even though the work was originally performed by John Eagle collision (no longer in business). He even stated that the damage could have happened by bumping the car with your hip. I had brought the car in for examination the Saturday before and Mr. Spencer (manager) agreed to have me bring the car and they would fix it under warranty and give me a loaner (I assume that this great service approach was due to having bought the Acura RDX originally from John Eagle). When I arrived as instructed suddenly no. I would be charged to fix it and Mr. Spencer is no where around to intervene. I left without any work being performed as I feel like I was a victim of bait and switch. Having been accused of not taking care of my car when I do bring it in for service (implying that only John Eagle Service knows best), being overcharged for services when I do let them do service (charged twice for transmission service and I still have a jerky transmission), I cannot recommend john Eagle service and feel that buying an Acura anywhere else would be the smart thing for Acura fans. I have owned 3 Hondas and 2 Acuras (NSX and RDX). but now feel I must consider other cars considering the shoddy service of John Eagle,. More

Superb buying experience My car had broken down and I was literally forced into purchasing a vehicle. Not only did they keep my broken car which was towed to them but also hel My car had broken down and I was literally forced into purchasing a vehicle. Not only did they keep my broken car which was towed to them but also helped me find my new Acura RDX tech package for a great value. More

Great service. Thank you Eric Younger for taking care of us! Fancy and I sure do appreciate it! We know we will be taken well care of with you as our service manager Thank you Eric Younger for taking care of us! Fancy and I sure do appreciate it! We know we will be taken well care of with you as our service manager. More

Rating Chris Falquez was a great salesmem. He knew what I am looking for! Even originally I was looking for totally different car. Thank you Chris! Chris Falquez was a great salesmem. He knew what I am looking for! Even originally I was looking for totally different car. Thank you Chris! More

Alignment I brought my vehicle in for an alignment and had a few questions about a repair that took place at another Acura dealership outside of Houston. Jarret I brought my vehicle in for an alignment and had a few questions about a repair that took place at another Acura dealership outside of Houston. Jarrett provided me with excellent service. More

Great Dealership! Had a great experience at John Eagle Acura!! Avery Barksdale was very accommodating to our needs!! Will definitely recommend this dealership to our Had a great experience at John Eagle Acura!! Avery Barksdale was very accommodating to our needs!! Will definitely recommend this dealership to our friends!! Thanks so much!!! More

Awesome buying experience Turning in car at end of lease and getting excellent support from John Eagle to get into a new lease. Great experience overall and I will always come Turning in car at end of lease and getting excellent support from John Eagle to get into a new lease. Great experience overall and I will always come back for a new car More

#BestExperienceEver The overall experience at John Eagle Acura was the best I’ve had in 40 years of buying cars. Chris Falquez was an amazing salesman. The overall experience at John Eagle Acura was the best I’ve had in 40 years of buying cars. Chris Falquez was an amazing salesman. More

Perfect Service Best dealership I’ve dealt with in Houston! My service rep always an excellent job of taking care of my car. And keeping me updated on it’s progress. Best dealership I’ve dealt with in Houston! My service rep always an excellent job of taking care of my car. And keeping me updated on it’s progress. More