Back

John Eagle Acura

Houston, TX

2.2
697 Reviews

16015 Katy Freeway

Houston, TX

77094

Directions

By Type

697 Reviews of John Eagle Acura

August 29, 2019

My outstanding service and customer excellence experience Eric Younger and Richard Frazier provided the most amazing customer service experience. My 2013 Acura TL repairs were precise and performed with care More

by jamesjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Younger, Jesus Montes, John Eagle Acura
Aug 29, 2019 -

John Eagle Acura responded

JamesJJ, thank you for the kind words and mention of Richard and Eric! We're pleased to hear our team was able to perform your repairs with precision and care. Thank you for taking a moment to let us know the experiences have been 5-star since 1994! See you next time. Thanks again!

August 29, 2019

45k Service of Acura rdx Service was good and ready in day. Cost of article was little higher side. . Service person was friendly. I used to service at this place for past 3 y More

by Karthik76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Aug 30, 2019 -

John Eagle Acura responded

Karthik76, thank you for sharing your experience with Eric. We appreciate your feedback and look forward to serving you additionally moving forward. Thanks again and see you next time!

August 24, 2019

Very accommodating. Representative made sure to update me about how the service was coming along. Free treats fancy coffee beverages, TV and Wifi available with comfortab More

by Nic123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Eagle Acura
Aug 25, 2019 -

John Eagle Acura responded

Nic123, thanks for sharing 5-stars with us and mentioning your enjoyment of the facilities! We appreciate your endorsement. Best wishes!

August 24, 2019

Lexus rc350 Very nice clean dealership everybody were nice Very nice sale rep he was helpful the best salesman I ever seen he text me before n after the sale is More

by Poker67
Recommend Dealer
Yes
Employees Worked With
Thom Chau, Eric Younger, John Eagle Acura
Aug 25, 2019 -

John Eagle Acura responded

Poker67, thank you for shopping with us for your Lexus! We appreciate your note and mention of working with Eric and Thom! Let us know when we may assist you next. Thanks again!

August 23, 2019

Outstanding dealership I had An unexpected issue with my 2016 RDX. A quick call to the dealership and I was Immediately scheduled for an appointment at a time convenient to More

by Happy Retiree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khanh Vu, Jesus Montes
Aug 24, 2019 -

John Eagle Acura responded

Thank you for stopping in to have your RDX issues resolved. We're pleased to hear that Jesus and Khanh were able to assist you and provide excellent service! Let us know when we may assist you additionally. Thanks again!

August 23, 2019

Love my car Sales staff very friendly and helpful. Not pushy. Would use them again. Also finance agent was very thorough, knowledgeable and polite. Would use thi More

by Happy acura driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Falquez, sales consultant
Aug 24, 2019 -

John Eagle Acura responded

Thank you! We appreciate your 5-star praise and mention of Chris. See you when it comes times for service. Thanks again and best wishes!

August 23, 2019

Great service I’ve been a loyal customer of John Eagle Acura service for almost 10 years. They provide excellent service and are willing to work with you when deci More

by mm001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khanh
Aug 24, 2019 -

John Eagle Acura responded

Thank you, MM001! We appreciate your 10 years of business and 5-star praise! We look forward to serving you on your future visits. Best wishes!

August 21, 2019

Fantastic experience at John Eagle Chris Falquez made the car buying experience peaceful, productive, and low pressure. He is a man of integrity with a long term approach to customer re More

by dcmarquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Falquez, Thom Chau
Aug 22, 2019 -

John Eagle Acura responded

DCMarquez, thank you for taking a moment to share praise regarding your experience with Thom! Let us know when we may assist you next! Best wishes!

August 19, 2019

Good experience Very polite and professional. Keep me updated on progress of my repair. Mistake made on original quote and they honored the price despite providing a More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khahn
Aug 19, 2019 -

John Eagle Acura responded

Gina, thank you for the kind mention of a polite and professional experience. We greatly appreciate your note and mention of Khahn! Thanks for sharing praise. See you next time. Thanks again.

August 17, 2019

Pleased return customer This new MDX is my 2nd John Eagle Acura vehicle. We appreciate the professionalism and honesty of this dealership. Ali, our salesmen was willing to wo More

by Rowdy04112013
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Shahid salesmen, Edgar Lopez Finance , Eric Younger
Aug 18, 2019 -

John Eagle Acura responded

Rowdy04112013, thank you for shopping with us for your second Acura! We hope you are enjoying your MDX and appreciate you noting Ali, Edgar and Eric! Thank you for sharing feedback. Let us know when we may assist you next. Best wishes!

...
19
...