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John Eagle Acura

Houston, TX

2.1
701 Reviews

16015 Katy Freeway

Houston, TX

77094

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701 Reviews of John Eagle Acura

September 10, 2019

Great service Repairs done in a timely manner. All associates are extremely nice at all times. they are always helpful with loaner cars as well. Would recommend More

by Pw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Montes
Sep 10, 2019 -

John Eagle Acura responded

Pw, we appreciate you servicing with us and taking a moment to share feedback regarding your experience with Jesus. Thank you for the kind note! We'll see you next time!

September 09, 2019

Good service Good service. Trustworthy people. It was good to get in on the same day as I called in the morning to make an appointment. Friendly staff More

by Max
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sheley
Sep 10, 2019 -

John Eagle Acura responded

Thanks for the praise, Max! We're please to hear that Scott was excellent to work with and trustworthy. See you next time! Thanks again!

September 05, 2019

Recall Jacky is the one working with my recall for the MDX and he is accommodating and he update me with the work done. I am comfortable going in this dealer More

by Glory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacky, John Eagle Acura
Sep 05, 2019 -

John Eagle Acura responded

Glory, thank you for stopping in for your recall work! We appreciate your kind words and mention of Jacky. Thank you for sharing and let us know when we may assist you next. Thanks again!

September 03, 2019

Great Customer Service Meet all of my expectations when purchasing a new vehicle. Sales rep was extremely helpful and went out of his way to ensure we were taking care of. More

by Vaughn21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Hadlock
Sep 04, 2019 -

John Eagle Acura responded

Vaughn21, thank you for taking a moment to share praise regarding working with Grace!. We appreciate your endorsement. See you next time!

August 29, 2019

45k Service of Acura rdx Service was good and ready in day. Cost of article was little higher side. . Service person was friendly. I used to service at this place for past 3 y More

by Karthik76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Aug 30, 2019 -

John Eagle Acura responded

Karthik76, thank you for sharing your experience with Eric. We appreciate your feedback and look forward to serving you additionally moving forward. Thanks again and see you next time!

August 29, 2019

My outstanding service and customer excellence experience Eric Younger and Richard Frazier provided the most amazing customer service experience. My 2013 Acura TL repairs were precise and performed with care More

by jamesjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Younger, Jesus Montes, John Eagle Acura
Aug 29, 2019 -

John Eagle Acura responded

JamesJJ, thank you for the kind words and mention of Richard and Eric! We're pleased to hear our team was able to perform your repairs with precision and care. Thank you for taking a moment to let us know the experiences have been 5-star since 1994! See you next time. Thanks again!

August 24, 2019

Very accommodating. Representative made sure to update me about how the service was coming along. Free treats fancy coffee beverages, TV and Wifi available with comfortab More

by Nic123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Eagle Acura
Aug 25, 2019 -

John Eagle Acura responded

Nic123, thanks for sharing 5-stars with us and mentioning your enjoyment of the facilities! We appreciate your endorsement. Best wishes!

August 24, 2019

Lexus rc350 Very nice clean dealership everybody were nice Very nice sale rep he was helpful the best salesman I ever seen he text me before n after the sale is More

by Poker67
Recommend Dealer
Yes
Employees Worked With
Thom Chau, Eric Younger, John Eagle Acura
Aug 25, 2019 -

John Eagle Acura responded

Poker67, thank you for shopping with us for your Lexus! We appreciate your note and mention of working with Eric and Thom! Let us know when we may assist you next. Thanks again!

August 23, 2019

Outstanding dealership I had An unexpected issue with my 2016 RDX. A quick call to the dealership and I was Immediately scheduled for an appointment at a time convenient to More

by Happy Retiree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khanh Vu, Jesus Montes
Aug 24, 2019 -

John Eagle Acura responded

Thank you for stopping in to have your RDX issues resolved. We're pleased to hear that Jesus and Khanh were able to assist you and provide excellent service! Let us know when we may assist you additionally. Thanks again!

August 23, 2019

Love my car Sales staff very friendly and helpful. Not pushy. Would use them again. Also finance agent was very thorough, knowledgeable and polite. Would use thi More

by Happy acura driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Falquez, sales consultant
Aug 24, 2019 -

John Eagle Acura responded

Thank you! We appreciate your 5-star praise and mention of Chris. See you when it comes times for service. Thanks again and best wishes!

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