John Eagle Acura
Houston, TX
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697 Reviews of John Eagle Acura
My outstanding service and customer excellence experience Eric Younger and Richard Frazier provided the most amazing customer service experience. My 2013 Acura TL repairs were precise and performed with care Eric Younger and Richard Frazier provided the most amazing customer service experience. My 2013 Acura TL repairs were precise and performed with care. I will always continue to bring my vehicles to John Eagle. Richard is very efficient and delivers impeccable service to my vehicle. I have known Richard since 1994 and I only trust him to continue to work on now what is my 5th Acura. Eric Younger is very customer focus , personable and professional. And very friendly. More
45k Service of Acura rdx Service was good and ready in day. Cost of article was little higher side. . Service person was friendly. I used to service at this place for past 3 y Service was good and ready in day. Cost of article was little higher side. . Service person was friendly. I used to service at this place for past 3 years. More
Very accommodating. Representative made sure to update me about how the service was coming along. Free treats fancy coffee beverages, TV and Wifi available with comfortab Representative made sure to update me about how the service was coming along. Free treats fancy coffee beverages, TV and Wifi available with comfortable seating. More
Lexus rc350 Very nice clean dealership everybody were nice Very nice sale rep he was helpful the best salesman I ever seen he text me before n after the sale is Very nice clean dealership everybody were nice Very nice sale rep he was helpful the best salesman I ever seen he text me before n after the sale is finale More
Outstanding dealership I had An unexpected issue with my 2016 RDX. A quick call to the dealership and I was Immediately scheduled for an appointment at a time convenient to I had An unexpected issue with my 2016 RDX. A quick call to the dealership and I was Immediately scheduled for an appointment at a time convenient to my schedule with Khanh Vu as my service rep. Upon arrival I received Immediate attention, a clear explanation of the possible problem, the diagnostics to be run and an estimate of when my service would be complete. Khanh provided outstanding customer service and I would Highly recommend this dealership to any buyer wanting a great car and service after the sale. More
Love my car Sales staff very friendly and helpful. Not pushy. Would use them again. Also finance agent was very thorough, knowledgeable and polite. Would use thi Sales staff very friendly and helpful. Not pushy. Would use them again. Also finance agent was very thorough, knowledgeable and polite. Would use this dealership again. More
Great service I’ve been a loyal customer of John Eagle Acura service for almost 10 years. They provide excellent service and are willing to work with you when deci I’ve been a loyal customer of John Eagle Acura service for almost 10 years. They provide excellent service and are willing to work with you when deciding on critical service items. I always feel like my vehicle is serviced within Acura’s high certified standards. More
Fantastic experience at John Eagle Chris Falquez made the car buying experience peaceful, productive, and low pressure. He is a man of integrity with a long term approach to customer re Chris Falquez made the car buying experience peaceful, productive, and low pressure. He is a man of integrity with a long term approach to customer relationships. I would highly recommend working with him and would consider him an asset to the John Eagle Acura team. More
Good experience Very polite and professional. Keep me updated on progress of my repair. Mistake made on original quote and they honored the price despite providing a Very polite and professional. Keep me updated on progress of my repair. Mistake made on original quote and they honored the price despite providing additional services. More
Pleased return customer This new MDX is my 2nd John Eagle Acura vehicle. We appreciate the professionalism and honesty of this dealership. Ali, our salesmen was willing to wo This new MDX is my 2nd John Eagle Acura vehicle. We appreciate the professionalism and honesty of this dealership. Ali, our salesmen was willing to work with us to achieve a sales proposal that was within our financial means. He explained to us the new car setup step by step. Anther excellent person working to make this car purchase go smoothly was Edgar Lopez the finance officer. Edgar exhibited true patience and professionalism. This is a “Shout Out” to John Eagle. Keep up the professionalism! More