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John Eagle Acura

Houston, TX

2.2
697 Reviews

16015 Katy Freeway

Houston, TX

77094

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697 Reviews of John Eagle Acura

October 14, 2019

Good service I have used the service department for years and they have been consistent. They do not overly pressure to service items not necessary and have good More

by Bat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bradley
Oct 14, 2019 -

John Eagle Acura responded

Thanks for your praise! We appreciate your 5-stars and tag of Mr. Bradley! See you next time. Best wishes!

October 12, 2019

Satisfied The advisor was very professional and expedient. He thoroughly explained very detail about the service. The service was fast and the work was done w More

by Anh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Alviar
Oct 13, 2019 -

John Eagle Acura responded

Thanks for your praise! We appreciate your 5-stars and tag of Jarrett. See you next time. Best wishes!

October 10, 2019

I brought my car in for a routine service. They are always very organized and handle the service visits with an efficient process and give you an estimated cost up front. If they find anything during t More

by SC
Recommend Dealer
Yes
Employees Worked With
Bradley Bob
Oct 11, 2019 -

John Eagle Acura responded

SC, thank you for bringing your vehicle in for service and tagging and mentioning your experience with Bradley Bob! We greatly appreciate your feedback and look forward to serving you additionally when the opportunity arises. Thanks again!

October 10, 2019

Great service! Ken Reese is an excellent service representative! Explained everything in an easy manner and car was ready on time! Very happy with the service! More

by RN26012
Recommend Dealer
Yes
Employees Worked With
Kenneth Reese , John Eagle Acura
Oct 11, 2019 -

John Eagle Acura responded

RN26012, thank you for the kind note and mention of working with Ken Reese! We are pleased to hear everything was explained thoroughly and we look forward to serving you additionally moving forward. Best wishes!

October 03, 2019

Juan was very through on showing us all the features on the 2020 Acura RDX. He was patient and went out of his way to accommodate our needs. I will refer everyone I know that is in the market for a car to More

by Sally D
Recommend Dealer
Yes
Employees Worked With
Juan Island
Oct 03, 2019 -

John Eagle Acura responded

Sally, we thank you for stopping by to leave us 5-star praise and mention your experience with Juan! Congrats on your 2020RDX and let us know when we may assist you next. Best wishes and enjoy the new ride!

October 03, 2019

I have had 5 vehicles with John Eagle Acura and Scott Shelley has been consistent with providing the absolute best customer service! My interactions are always professional and personable. He goes above More

by Mia Warrington
Recommend Dealer
Yes
Employees Worked With
Scott Shelley
Oct 03, 2019 -

John Eagle Acura responded

Mia, thank you for purchasing and servicing FIVE vehicles with us! We greatly appreciate your business and your feedback and pleased to hear that Scott has been excellent to work with! Let us know when we may assist you next. Thanks again and best wishes!

October 01, 2019

Very good service and accomodation.I like my advisor Veleda. Updating me with everything that is going on with my car and always answers any inquiries you ask. More

by je
Recommend Dealer
Yes
Employees Worked With
Veleda English
Oct 02, 2019 -

John Eagle Acura responded

Thanks for your praise, je! We appreciate your 5-star feedback. See you next time. Best wishes!

September 29, 2019

Outstanding I was pleased with the excellence customer service received from all staff members in sales and finance. I expressed the type of car I was interested More

by LeslieTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moussa general sales manager, Edgar Lopez, Bobby Maher
Sep 30, 2019 -

John Eagle Acura responded

LeslieTH, thank you for the kind note and mention of praise regarding your experience with Bobby. Congrats on the new ride and let us know when we may assist you additionally. Best wishes!

September 26, 2019

Great experience with car maintenance Jarrett Alviar is the service rep that takes care of me. He always does a great job. I don’t have to worry about anything with him. He is always very More

by Jarrett1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Alviar
Sep 26, 2019 -

John Eagle Acura responded

We appreciate your mention of working with Jarrett! We're pleased to hear your experience was 5-star overall! See you next time! Thanks again.

September 26, 2019

Good experience Very good customer service. Went out of their way to accommodate me. I would highly recommend getting your car serviced at this dealer because the wor More

by Erica
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Sep 26, 2019 -

John Eagle Acura responded

Erica, thanks for the kind words and mention of working with Eric! We're pleased to hear he went out of his way to accomodate you. Thanks again and see you next time!

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