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John Eagle Acura

Houston, TX

2.2
697 Reviews

16015 Katy Freeway

Houston, TX

77094

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697 Reviews of John Eagle Acura

October 30, 2019

Excellent communication and very professional the loaner car was nice as the service took several days. I was informed all the way. I do all my service here. More

by Jann London
Recommend Dealer
Yes
Employees Worked With
Jackie York
Oct 31, 2019 -

John Eagle Acura responded

Jann, thank you for the praise and mention of excellent communication during your recent service. We appreciate your tag of Jackie and look forward to serving you additionally moving forward. Thanks again!

October 25, 2019

Quick & Great Customer Service I made an Appt for minor service the night before and was promptly seen the next morning, w/o having to wait a significant amount of time. More

by Jay W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs. English
Oct 26, 2019 -

John Eagle Acura responded

Jay, thank you for the kind mention of your recent service experience with us. We appreciate your endorsement and look forward to serving you additionally! Thanks again!

October 24, 2019

Great service overall.. Chris, Keiven and Edgar understands the value of individual. They were professional and respectful. We would definitely recommend them to family and f More

by MK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Edgar and Keiven, John Eagle Acura
Oct 24, 2019 -

John Eagle Acura responded

MK, thank you for the kind note of working with Chris, Edgar and Keiven! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

October 22, 2019

Service Area The staff was really friendly and fast! They took care of everything in a timely manner and let me use a loaner so I wouldn't have to miss work. More

by Karina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett
Oct 22, 2019 -

John Eagle Acura responded

Karina, thank you for mentioning praise regarding the efficiency of our staff! We appreciate your business and your praise and look forward to serving you additionally next time. Thanks again!

October 22, 2019

Quick purchase, used auto Thank you! I am going to love my new, older car. Always buy used, and find Sequoia great car. And its blue. Extra thanks to Brandon for your assistanc More

by Sequoia234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Thom Chau, John Eagle Acura
Oct 23, 2019 -

John Eagle Acura responded

Thanks for the five-star rating, Sequoia234! We appreciate your praise and tag of Thom and Brandon. Let us know when we may serve you additionally. Best wishes!

October 21, 2019

Jackie York ROCKS! Thank you for your great customer service and always being upfront with me. I know you just want the best for me and my car. Thank you for being fi More

by Shelly Thornton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie York, John Eagle Acura
Oct 22, 2019 -

John Eagle Acura responded

Thanks for your praise, Shelly! We appreciate your 5-star and mention of Jackie. See you next time. Best wishes!

October 21, 2019

Quick and easy John Eagle Acura was quick with my service and kept me updated along the way. I was able to get a loaner car to run errands while the dealership worke More

by Veronica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarret Alviar
Oct 22, 2019 -

John Eagle Acura responded

Veronica, thank you for the kind mention of working with Jarret! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

October 17, 2019

Service Completed my service quickly and courteously even though I did not have an appointment. Told me what I needed and what it would cost. No surprises G More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veleda English
Oct 18, 2019 -

John Eagle Acura responded

Jim, thank you for servicing with us. We appreciate your feedback and mention of working with Veleda! Let us know when we may assist you next. Thanks again!

October 15, 2019

Service was fine. Routine maintenance scheduled and performed. Loaner provided so that I could continue my scheduled day without interruption. Service advisor was great Thanks More

by Myacura
Recommend Dealer
Yes
Employees Worked With
Jackie York
Oct 16, 2019 -

John Eagle Acura responded

Myacura, thank you for servicing with us. We appreciate your feedback and endorsement of the experience and loan car provided! See you next time. Thanks again!

October 15, 2019

Acura TLX Service Always buy and service service our Acuras with John Eagle! They are great, quick, and price is right. Would recommend to friends and family. Easy t More

by Travis D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Eagle Acura
Oct 16, 2019 -

John Eagle Acura responded

Travis, thank you for the kind words! We appreciate your continued patronage and we look forward to serving you, your family and other referrals for years to come! Thanks again!

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