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John Eagle Acura

Houston, TX

2.1
700 Reviews

16015 Katy Freeway

Houston, TX

77094

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700 Reviews of John Eagle Acura

November 09, 2019

Great service. No hassles and car was done in time. Had an oil change rotation and had another problem fixed. I like the new system of getting approval and seeing what the inspections found More

by Jay
Recommend Dealer
Yes
Employees Worked With
Jarret Alviar
Nov 12, 2019 -

John Eagle Acura responded

Thanks for the praise, Jay! We appreciate your mention of working with Jarret and that you had a 5-star overall experience. Let us know when we may assist you next. Thanks again!

November 05, 2019

Outstanding service and received excellent customer experience while buying my new car. I particularly appreciated that Chris Falquez demonstrated the various features on the new model and offered to More

by Prof
Recommend Dealer
Yes
Employees Worked With
Christopher Falquez
Nov 06, 2019 -

John Eagle Acura responded

Thank you for shopping with us for your new car. We appreciate your tag and mention of Chris and pleased to hear that he was able to provide a memorable experience. Let us know when we may assist you next. Thanks again!

November 04, 2019

Excellent service. Everything was done on time or before. Pleasant place to wait. Jackie kept me informed and told me about a problem. I would rate the service at five stars. I have told others of the excell More

by Mary Maxwell
Recommend Dealer
Yes
Employees Worked With
Jackie York, Eric Younger, Jesus Montes
Nov 05, 2019 -

John Eagle Acura responded

Mary, thank you for servicing with us and taking a moment to tag Jesus, Eric and Jackie! We greatly appreciate your feedback and look forward to serving you additionally when the time comes. Best wishes!

October 30, 2019

Excellent communication and very professional the loaner car was nice as the service took several days. I was informed all the way. I do all my service here. More

by Jann London
Recommend Dealer
Yes
Employees Worked With
Jackie York
Oct 31, 2019 -

John Eagle Acura responded

Jann, thank you for the praise and mention of excellent communication during your recent service. We appreciate your tag of Jackie and look forward to serving you additionally moving forward. Thanks again!

October 25, 2019

Quick & Great Customer Service I made an Appt for minor service the night before and was promptly seen the next morning, w/o having to wait a significant amount of time. More

by Jay W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs. English
Oct 26, 2019 -

John Eagle Acura responded

Jay, thank you for the kind mention of your recent service experience with us. We appreciate your endorsement and look forward to serving you additionally! Thanks again!

October 24, 2019

Great service overall.. Chris, Keiven and Edgar understands the value of individual. They were professional and respectful. We would definitely recommend them to family and f More

by MK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Edgar and Keiven, John Eagle Acura
Oct 24, 2019 -

John Eagle Acura responded

MK, thank you for the kind note of working with Chris, Edgar and Keiven! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

October 22, 2019

Service Area The staff was really friendly and fast! They took care of everything in a timely manner and let me use a loaner so I wouldn't have to miss work. More

by Karina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett
Oct 22, 2019 -

John Eagle Acura responded

Karina, thank you for mentioning praise regarding the efficiency of our staff! We appreciate your business and your praise and look forward to serving you additionally next time. Thanks again!

October 22, 2019

Quick purchase, used auto Thank you! I am going to love my new, older car. Always buy used, and find Sequoia great car. And its blue. Extra thanks to Brandon for your assistanc More

by Sequoia234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Thom Chau, John Eagle Acura
Oct 23, 2019 -

John Eagle Acura responded

Thanks for the five-star rating, Sequoia234! We appreciate your praise and tag of Thom and Brandon. Let us know when we may serve you additionally. Best wishes!

October 21, 2019

Jackie York ROCKS! Thank you for your great customer service and always being upfront with me. I know you just want the best for me and my car. Thank you for being fi More

by Shelly Thornton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie York, John Eagle Acura
Oct 22, 2019 -

John Eagle Acura responded

Thanks for your praise, Shelly! We appreciate your 5-star and mention of Jackie. See you next time. Best wishes!

October 21, 2019

Quick and easy John Eagle Acura was quick with my service and kept me updated along the way. I was able to get a loaner car to run errands while the dealership worke More

by Veronica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarret Alviar
Oct 22, 2019 -

John Eagle Acura responded

Veronica, thank you for the kind mention of working with Jarret! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

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