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John Eagle Acura

Houston, TX

2.2
697 Reviews

16015 Katy Freeway

Houston, TX

77094

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697 Reviews of John Eagle Acura

January 24, 2020

Just purchased my first Acura ILX with Chris. I could not be happier with my vehicle or the purchase process. Great buying experience. I recommend anyone who's looking to purchase a new vehicle ask for C More

by msyvette76
Recommend Dealer
Yes
Employees Worked With
Moussa Sininta, John Eagle Acura
Jan 24, 2020 -

John Eagle Acura responded

msyvette76, thank you for sharing praise. We appreciate your kind words and mention of Chris! We look forward to serving you additionally next time the opportunity arises. Best wishes!

January 23, 2020

The sources of the problems I had identified were diagnosed and repairs were made within the estimated time. Eric Younger, my service advisor, was efficient and handled my problems very professi More

by bhundley2
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Jan 23, 2020 -

John Eagle Acura responded

bhundley2, thanks for your praise! We appreciate your 5-stars and mention of Eric. See you next time. Best wishes!

January 22, 2020

Refused to honor Acura promotion Just purchased a 2020 MDX and had to threaten of reporting to Acura before the dealer honored the 0.9% rate for the certified pre-owned offer From the More

by Jnahas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jafar Ahmed
Jan 23, 2020 -

John Eagle Acura responded

Jnahas, apologies that there was issues regarding the manufacturer finance incentive. We are pleased to hear that the deal was honored and your wife got the car she had her heart set on as you noted in your Google review. We appreciate your candid feedback and pleased to hear everything worked out. Thanks again!

January 21, 2020

Consistently professional, warm and friendly! The advisors always make you feel special! The rose that I received, just put the cherry on the cake....Thanks Kenneth More

by Yo
Recommend Dealer
Yes
Employees Worked With
Kenneth
Jan 21, 2020 -

John Eagle Acura responded

Thanks for your praise! We appreciate your 5-stars and tag of Kenneth. See you next time. Best wishes!

January 20, 2020

I have a to service my car at John Eagle Acura. Azedinne CD Larbi help me greatly and fir sure best service at John Eagle Acura. Thanks a lot. More

by Simkarl
Recommend Dealer
Yes
Employees Worked With
Azedinne CD Larbi
Jan 21, 2020 -

John Eagle Acura responded

Simkarl, thank you for sharing kind words regarding your experience with Azedinne! Let us know when we may assist you next. Thanks again!

January 15, 2020

CD did a great job and was very personable. His attention to detail is very noticeable and appreciated. The Original wheel lock that came with my car was missing when I got my car back. I had to go by a seco More

by Amyll3
Recommend Dealer
Yes
Employees Worked With
CD 5 stars
Jan 15, 2020 -

John Eagle Acura responded

Amyll3, thank you for the kind words and mention of working with CD. We greatly appreciate your feedback and your business and look forward to serving you additionally on future visits. Best wishes!

January 15, 2020

Outstanding customer services, scinative to the customers desires. Professional, Curtis, and there was no haggling on the sales.i would certainly recommend John Eagle to other people. More

by .Morrow
Recommend Dealer
Yes
Employees Worked With
Avery Barksdale, Leontae Matthews
Jan 15, 2020 -

John Eagle Acura responded

Thank you for your mention of outstanding customer service and tag of Avery and Leontae. We appreciate your endorsement. Let us know when we may have the pleasure of assisting you next. Best wishes!

January 13, 2020

Had a recall notice on car, went in and they took care of it in under 2 hours. Pretty easy and stress free. Eric was nice and attentive. Was able to get some work done in the nice waiting room while the car More

by Matt A
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Jan 13, 2020 -

John Eagle Acura responded

Matt, thanks for your kind words and mention of working with Eric! We appreciate you taking a moment to share feedback and we look forward to serving you next time. Best wishes!

January 09, 2020

Superb, efficient, and effective service During my drive from Houston to Austin (and back) to visit family at Christmas, the cruise control in my car didn't work. It wasn't a safety issue, bu More

by nativetex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Spencer
Jan 10, 2020 -

John Eagle Acura responded

Nativetex, thank you for stopping in to have your cruise control worked on. We're pleased to hear that Eric was able to assist you and provide an excellent experience. Let us know when we may have the pleasure of assisting you next. Thanks again!

Jan 10, 2020 -

nativetex responded

Why don't you put Eric Spencer's name on the list of employees to choose from (those we worked with)? -- especially since there are two Erics in the advisor area. Each should get the credit that he deserves.

January 09, 2020

Valera became our perfect dealer and hostess while having our car serviced. She’s THE BEST! Prompt thorough and Valeda was friendly and helpful. Saved me tim & kept me informed More

by Chennagir
Recommend Dealer
Yes
Employees Worked With
Valera did THE BEST fast thorough & professional , Jesus Montes, John Eagle Acura
Jan 10, 2020 -

John Eagle Acura responded

Chennagir, thank you for the kind words and mention of praise regarding working with Valeda! We're pleased to hear the experience was 5-star and we welcome you back soon! Thanks again.

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