John Eagle Acura

Easy scheduling of service appointment via online website. Easy service process. Very capable and polite employees. Clean waiting area. Fast turn around of service appointment. website. Easy service process. Very capable and polite employees. Clean waiting area. Fast turn around of service appointment. More

John Eagle Acura is first class all the way!My Salesman John Eagle Acura is first class all the way! My Salesman Keivan was a pleasure to deal with. I knew right away that he Is very knowledgeable! John Eagle Acura is first class all the way! My Salesman Keivan was a pleasure to deal with. I knew right away that he Is very knowledgeable! More

Good customer service with promo response and attention. Communicates in a timely and efficient manner regarding the service updates and issues regarding the services vehicle. Communicates in a timely and efficient manner regarding the service updates and issues regarding the services vehicle. More

I felt well taken care of at the dealership. Avery sat with me for a long time in the car to make sure I understood all the new features and technology I would be using and he reassured me that if I have with me for a long time in the car to make sure I understood all the new features and technology I would be using and he reassured me that if I have any questions or issues in the future he would be available to help me. More

They were accommodating with my maintenance, giving me a timely appointment and arranging the loaner vehicle. They offer a complimentary car wash, but the car wash was not good. timely appointment and arranging the loaner vehicle. They offer a complimentary car wash, but the car wash was not good. More

Great customer service. I Recommend Yaya. Clean showroom. Next time I need another Acura, I will for sure come back to John eagle Acura in Katy! Thank you guys! Next time I need another Acura, I will for sure come back to John eagle Acura in Katy! Thank you guys! More

Excellent service and attention to detail Ken’s communication was great and well done. He was very knowledgeable and helpful. Always a good experience. Thank you very much. communication was great and well done. He was very knowledgeable and helpful. Always a good experience. Thank you very much. More

Diagnosis and repair Gear shift was stuck in Park. Made an appointment in advance. The problem was diagnosed quickly. The required part was immediately located and brought Gear shift was stuck in Park. Made an appointment in advance. The problem was diagnosed quickly. The required part was immediately located and brought in. The repair was efficiently and expertly completed while I waited. I was treated as a valued customer, as I have been for 20 years, .I would never go anywhere other than John Eagle for service to my fabulous 1999 TL. More

Very courteous staff. Service was completed in a timely manner. Explained what all had been done to the vehicle in detail. Complimentary washing and vacuuming greatly appreciated. manner. Explained what all had been done to the vehicle in detail. Complimentary washing and vacuuming greatly appreciated. More

I love Jackie every time I come I make my appointment with him. He is always willing to help and take care of his customers with him. He is always willing to help and take care of his customers More