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John Eagle Acura

Houston, TX

2.1
698 Reviews

16015 Katy Freeway

Houston, TX

77094

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698 Reviews of John Eagle Acura

January 09, 2020

Valera became our perfect dealer and hostess while having our car serviced. She’s THE BEST! Prompt thorough and Valeda was friendly and helpful. Saved me tim & kept me informed More

by Chennagir
Recommend Dealer
Yes
Employees Worked With
Valera did THE BEST fast thorough & professional , Jesus Montes, John Eagle Acura
Jan 10, 2020 -

John Eagle Acura responded

Chennagir, thank you for the kind words and mention of praise regarding working with Valeda! We're pleased to hear the experience was 5-star and we welcome you back soon! Thanks again.

January 08, 2020

Easy scheduling of service appointment via online website. Easy service process. Very capable and polite employees. Clean waiting area. Fast turn around of service appointment. More

by Rduncan.duncan2010
Recommend Dealer
Yes
Employees Worked With
Eric Younger, Jesus Montes
Jan 08, 2020 -

John Eagle Acura responded

Thank you for choosing John Eagle Acura for your recent service. We appreciate your feedback and look forward to your next visit. Let us know when we may be of greater assistance. Best wishes.

January 07, 2020

John Eagle Acura is first class all the way!My Salesman John Eagle Acura is first class all the way! My Salesman Keivan was a pleasure to deal with. I knew right away that he Is very knowledgeable! More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Ray, Keivan Esfandiari
Jan 08, 2020 -

John Eagle Acura responded

Thank you for your endorsement of the experience and mention of working with Keivan! We appreciate your praise and look forward to serving you additionally next time. Thanks again!

January 06, 2020

Good customer service with promo response and attention. Communicates in a timely and efficient manner regarding the service updates and issues regarding the services vehicle. More

by RBN
Recommend Dealer
Yes
Employees Worked With
Jesus Montes
Jan 07, 2020 -

John Eagle Acura responded

RBN, thank you for the kind words and tag of Jesus. We appreciate your endorsement and look forward to future visits. Best wishes!

January 06, 2020

I felt well taken care of at the dealership. Avery sat with me for a long time in the car to make sure I understood all the new features and technology I would be using and he reassured me that if I have More

by Bettysteinfeld
Recommend Dealer
Yes
Employees Worked With
Avery Barksdale
Jan 07, 2020 -

John Eagle Acura responded

Bettysteinfeld, thank you for the kind words and mention of working with Avery! We love to hear you were taught all the features that you were interested in before you left as well! Let us know when we may service you additionally. Thanks again!

January 01, 2020

They were accommodating with my maintenance, giving me a timely appointment and arranging the loaner vehicle. They offer a complimentary car wash, but the car wash was not good. More

by amodic
Recommend Dealer
Yes
Employees Worked With
bradley bob
Jan 02, 2020 -

John Eagle Acura responded

amodic, thank you for the kind words and mention of working with Bradley Bob! We appreciate your endorsement and constructive feedback regarding the complimentary car wash and we look forward to serving you additionally moving forward. Best wishes!

December 25, 2019

Great customer service. I Recommend Yaya. Clean showroom. Next time I need another Acura, I will for sure come back to John eagle Acura in Katy! Thank you guys! More

by Theonlykhmai
Recommend Dealer
Yes
Employees Worked With
YAYA
Dec 26, 2019 -

John Eagle Acura responded

Theonlykhmai, thank you for taking a moment to stop by and share your experience with Yaya. We greatly appreciate your praise and look forward to serving you additionally moving forward! Best wishes.

December 23, 2019

Excellent service and attention to detail Ken’s communication was great and well done. He was very knowledgeable and helpful. Always a good experience. Thank you very much. More

by cpcross1024
Recommend Dealer
Yes
Employees Worked With
Kenneth
Dec 24, 2019 -

John Eagle Acura responded

Cpcross1024, thanks for the kind note and mention of Ken's attention to detail. We appreciate your note and pleased to hear that Ken's knowledge shined through. See you next time. Thanks again!

December 20, 2019

Diagnosis and repair Gear shift was stuck in Park. Made an appointment in advance. The problem was diagnosed quickly. The required part was immediately located and brought More

by nativetex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Spencer, Robert Eagan, Scott Sheley, Jesus Montes
Dec 21, 2019 -

John Eagle Acura responded

Nativetex, thanks for servicing with us. We're pleased to hear our team including Jesus, Eric, Robert and Scott were able to assist you recently and we look forward to serving you additionally moving forward. Best wishes and happy holidays!

December 20, 2019

Very courteous staff. Service was completed in a timely manner. Explained what all had been done to the vehicle in detail. Complimentary washing and vacuuming greatly appreciated. More

by bghauri
Recommend Dealer
Yes
Employees Worked With
Eric Younger, Jesus Montes
Dec 21, 2019 -

John Eagle Acura responded

Thanks for sharing praise, bghauri! We appreciate your endorsement and tag of Jesus and Eric. See you next time! Best wishes!

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