John Eagle Acura

old car Have been taking our 1990 Integra to John Eagle Acura for 20 years. They have taken good care of our older car. Sometimes have had trouble finding Ac Have been taking our 1990 Integra to John Eagle Acura for 20 years. They have taken good care of our older car. Sometimes have had trouble finding Acura parts for this car but they usually like having the older car in the shop. More

If you can go somewhere else, I’d suggest doing so. What a load of crap this dealership is. I sure as heck will never go back, and I recommend y’all find a better dealership before they rip you off as wel a load of crap this dealership is. I sure as heck will never go back, and I recommend y’all find a better dealership before they rip you off as well. Gut was telling me to walk away on this dealership and I didn’t listen and they ended up screwing me over. This dealer had a used Ford Explorer that I was interested in, the salesman lied about multiple things with the car. Drove all the way from Conroe to Katy to pick up this vehicle. He told me they’d come down on the price a little if I came in, that didn’t happen, because the manager didn’t want to come down on it after I made the long drive. When I went to test drive the vehicle, the backup camera wasn’t working. Dre told me “it only needs the new sync update and it will work”. Tank was low on fuel, so he said he’d have it filled up if I bought it, another lie, only put a few gallons in it. Upon leaving the lot, one of the trim pieces for the windshield blew off, noticed later the other was loose. They also didn’t close the hood, so I almost lost that too. Dre said to come in to service and they’ll fix the problems. Drove from Conroe to Katy once again, to be told the manager won’t fix the camera issue because it’s $150, and then the service department wanted me to pay 900$ to have the trim pieces replaced. FORD doesn’t even charge 900$ for this! They also force a 2000$ warranty on you, even though you tell them you don’t want it. Dre told me the warranty covers the tires, key fobs, etc. and after the sale and everything is signed, the “finance “ guy tells me it only covers engine and transmission. So other buyers beware. This is the worst dealership I’ve ever encountered. Hope they don’t rip you off as well More

Great job. Ken made the process easy and had my car ready earlier than expected. Everyone is friendly and courteous. I have been using John Eagle for 13 years now ready earlier than expected. Everyone is friendly and courteous. I have been using John Eagle for 13 years now More

I was in and out in a reasonable time. Personnel is knowledgeable and the facility is always clean and the waiting area is very comfortable. knowledgeable and the facility is always clean and the waiting area is very comfortable. More

First not on FB nor have a google acct need something better. The automated add service did not work but jarret took care of it better. The automated add service did not work but jarret took care of it More

Awesomely humane customer service, sorry forgot the name of the service technician and the persons who assisted me at check in and checkout. Thank you of the service technician and the persons who assisted me at check in and checkout. Thank you More

Service to my TSX Acura was completed Quickly in excellent form and Jarret took care of my business as a professional diligent and kind. Thanks excellent form and Jarret took care of my business as a professional diligent and kind. Thanks More

Top class service. Customer service and focus here is outstanding. Very clean facility too. Friendly staff. The dealership makes you feel at home and comfortable. outstanding. Very clean facility too. Friendly staff. The dealership makes you feel at home and comfortable. More

CD was very kind and helped me answer all my questions I had. I also didn’t wait that long for my car to be fixed. had. I also didn’t wait that long for my car to be fixed. More

The service staff was courteous friendly and helpful from check in to check out. The work was efficiently completed and the car was nicely cleaned inside and out. check in to check out. The work was efficiently completed and the car was nicely cleaned inside and out. More