Jim Norton Ford

After searching online for a few days. Based off inventory, we landed on JNF. Our sales rep. Zac. Took me by surprise by suggesting that hes going to "Pull up something nice" and to just Based off inventory, we landed on JNF. Our sales rep. Zac. Took me by surprise by suggesting that hes going to "Pull up something nice" and to just "take a look at it". Super Risky, but the move paid off. He did, with a single shot, found us an SUV that filled the gaps we were lacking with our previous car and surpassed expectations as far as features. This proved he listened too us and asked us the right questions to be able to achieve this result so, well done sir. Shout out to BIG D for coming to the table ready to make a deal. Big shout out to The BoneCrusher for keeping my son entertained. Lastly, our Finace Guy, who's name escapes me. But he was easy to work with, no bad finance guy vibes. The whole team including myself should have breakfast on the bosses for all of our hard work.... Let me know if that works, thanks again Christopher, Cary, and Thomas More

Devyn was really nice to work with and went above and beyond to get us our vehicle. Even after we drove 2 hrs to see it one evening and didn’t buy it, he offered to bring it to our home the next day! I beyond to get us our vehicle. Even after we drove 2 hrs to see it one evening and didn’t buy it, he offered to bring it to our home the next day! I also appreciate that it only took a week to get the paperwork. Thank you all! More

The truck I wanted was sold an hour before I got there. I told them what I was looking for and they located it and had it on the lot within a couple of hours. Exactly as I asked for. Purchasing was a breez I told them what I was looking for and they located it and had it on the lot within a couple of hours. Exactly as I asked for. Purchasing was a breeze, everybody I spoke with treated me very well. More

Nathan M. was awesome! He wasn’t pushy, he was extremely nice and helped us get into our new Bronco that we absolutely love! We will definitely come back again was awesome! He wasn’t pushy, he was extremely nice and helped us get into our new Bronco that we absolutely love! We will definitely come back again. More

I had an awesome experience with Jim Norton Ford. I would recommend this dealership to all my friends.They treated me with respect and care.And I could not be more happy with my new Ford.Escape. I would recommend this dealership to all my friends.They treated me with respect and care.And I could not be more happy with my new Ford.Escape. More

Great service. Friendly sales and finance staff. I will definitely be returning to Jim Norton Friendly sales and finance staff. I will definitely be returning to Jim Norton More

We had an issue with a warranty being input incorrectly. We spoke to Jim at Jim Norton Ford, and he assured us he would make it right, and fixed our part that should have been covered under warranty. Our re We spoke to Jim at Jim Norton Ford, and he assured us he would make it right, and fixed our part that should have been covered under warranty. Our repair was done in a timely manner, and fixed our issue. We appreciate the dealership and service department righting an error. More

Overall great experience! Car was done in a timely manner. Chance was great at communicating. Will definitely be back. Car was done in a timely manner. Chance was great at communicating. Will definitely be back. More

From beginning to finish they keep me informed. They were friendly and knowledgeable. Koby was great They were friendly and knowledgeable. Koby was great More

Great experience! We were treated like family! The process with finance was easy a quick! We were treated like family! The process with finance was easy a quick! More