Jim Norton Ford
Broken Arrow, OK
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244 Reviews of Jim Norton Ford
I told them that I didn’t want to wait around for hours to sign papers. I made an appointment and they promised it would be ready to go and quick. They sent me two texts confirming the appointment. I sh to sign papers. I made an appointment and they promised it would be ready to go and quick. They sent me two texts confirming the appointment. I showed up for the appointment and they kept me waiting for 2.5 hours and when they finally got around to making the papers to sign it took less than 5 minutes. They failed to tell me there was only one set of keys until I had already paid for the vehicle. More
The salesman (Scott) was great. My single experience with the service department was great. I did not enjoy the process that began after we decided to purchase the vehicle up and to My single experience with the service department was great. I did not enjoy the process that began after we decided to purchase the vehicle up and to the point of meeting with the finance manager. Specifically, the salesman brought over a paper that the sales manager had given him. This paper was the “Hey, how much are you willing to pay per month”.feeler. On it were several examples of this payment/term or that payment/term. Nowhere on the paper was anything representing the interest rate. Just random amounts. Clearly, a gauge to see what this customer was willing to pay - which set the stage for impending negotiations. Busch league stuff. More
We had a good buying experience at Jim Norton Ford. Rob P. was helpful, patient and friendly while we decided on our new Bronco. Would definitely recommend to friends. Rob P. was helpful, patient and friendly while we decided on our new Bronco. Would definitely recommend to friends. More
Best car buying experience in a long time. Eli and Jeremy worked late on a Friday night to ensure we left with the car we wanted. Thank you to them and Austin for working so hard to make it ha Eli and Jeremy worked late on a Friday night to ensure we left with the car we wanted. Thank you to them and Austin for working so hard to make it happen. More