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Jim Norton Ford

Broken Arrow, OK

4.5
244 Reviews

1101 W SW Expy Dr,

Broken Arrow, OK

74012

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244 Reviews of Jim Norton Ford

November 26, 2017

Great customer service and very friendly staff I am very pleased with the staff in the service department. They are very helpful and very efficient. I recently came in for an oil change and my car More

by 1Must@ng17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
November 24, 2017

Oil Change They did our oil change quick and efficiently and also made us aware that it is about time for us to replace our 20 inch tires. More

by Kathleen Kubow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names
November 20, 2017

Convenient, fast and friendly . Quick lane service lived up to their name. I was the second customer there Friday morning, they got my oil and filter changed in 30 minutes. Thanks gu More

by Family of Fords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick lane service manager.
November 20, 2017

Good Experience I was treated well and my concerns were dealt with. I had a wonderful experience and would recommend Matthews Ford to anyone interested in purchasing More

by New Purchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
November 18, 2017

Quick Lube Service Every time I? take my vehicles in for service They are friendly and efficient on getting the service done.They take the time to go over things they fo More

by Mr.B 1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can not remember
November 17, 2017

A great job on my 2001 Mercury. The service people replaced the front axle seals my 2001 Mercury and I appreciate how fast they worked and got my car back. Chris Long was great to d More

by oldcar67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Long
November 17, 2017

Quick service and freindly people. Always friendly people and always quick service. They let me know what extra services are needed and if can be done in my time frame. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
November 17, 2017

Sure appreciate David at the Quick Lube! David is always pleasant and is responsive to questions and concerns. The work is done in a timely fashion and completely. I have no concerns. More

by Dr SW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
November 17, 2017

Great team to work with The staff was very helpful. They worked hard to find the vehicle i wanted and kept me informed on upcoming rebates to unsure i got the best deal. More

by kgabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ford
November 17, 2017

Excellence Service from Matthews Ford I have been buying my cars and truck from Matthews Ford in Broken Arrow. I have always received excellent service from there service department. I More

by Randy E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lani Crowford