Jim Norton Ford

Escape Very smooth transaction. The sales person was very friendly and helpful. Overall it was a very pleasant experience and I feel like we were given an ex Very smooth transaction. The sales person was very friendly and helpful. Overall it was a very pleasant experience and I feel like we were given an excellent deal. More

Grrrrreeeeaaaatttt!!! ( think Tony the Tiger)I see I see the Quick Lube department regularly since I have 120k miles in two years. They have always done a good job on my Ford C-Max. I get The Works eac I see the Quick Lube department regularly since I have 120k miles in two years. They have always done a good job on my Ford C-Max. I get The Works each time and have had no unscheduled stops except for a flat tire. More

it was good quick lanes is the best never have had an issue that was not taken care of right away... So go check them out fast and friendly quick lanes is the best never have had an issue that was not taken care of right away... So go check them out fast and friendly More

Excellent sevices and great follow-up. Excellent services and great follow-up. Work done in a timely manner and car was very clean when I pick it up. Great customer services Excellent services and great follow-up. Work done in a timely manner and car was very clean when I pick it up. Great customer services More

Friendly and simple Friendly, no pressure. They even fed us some turkey dinner! Took the time to let us drive any model that we were interested in. We also received very Friendly, no pressure. They even fed us some turkey dinner! Took the time to let us drive any model that we were interested in. We also received very good instructions on how to use the features. Thank you Mathews Ford The Richer’s More

New Car Purchase The salesman was very polite, courteous and informative and did not pressure us. The finance office was very efficient and professional. We enjoyed o The salesman was very polite, courteous and informative and did not pressure us. The finance office was very efficient and professional. We enjoyed our experience. More

Friendly. knowledgeable Sales Staff A very friendly sales person helped me without being pushy or hurried. We had honest and open conversations about the used trucks I was interested in A very friendly sales person helped me without being pushy or hurried. We had honest and open conversations about the used trucks I was interested in. He helped by giving background information on each truck with the positives and negatives about each on. This allowed me to make a knowledgeable and informed decision. The process didn't take all day either. So they were sensitive my time. More

Awesome You guys made buying a car easy. No going back and forth and willing to make a deal that would work for us, thank you You guys made buying a car easy. No going back and forth and willing to make a deal that would work for us, thank you More

Service As always the service department at Matthews Ford has provided me with a very pleasant experience. All work requested was done without delay. Their As always the service department at Matthews Ford has provided me with a very pleasant experience. All work requested was done without delay. Their attention to detail is wonderful. More

Great customer service and very friendly staff I am very pleased with the staff in the service department. They are very helpful and very efficient. I recently came in for an oil change and my car I am very pleased with the staff in the service department. They are very helpful and very efficient. I recently came in for an oil change and my car was ready within 45 minutes. They are honest and didn’t do any unnecessary work and didn’t try to charge me for something I didn’t need. I would recommend Matthews Ford service department to anyone needing service to their vehicles. More